US flag   Official website of the Department of Homeland Security

Commercial Facilities Videos

The Department of Homeland Security (DHS) and the Commercial Facilities Sector have partnered to produce a variety of videos and Webinars that provide industry leaders and facility owners and operators with educational and accessible platforms that provide an instructive overview of a particular threat environment or guidance on successfully implementing protective measures.

On this page:

Videos

  • No Reservations: Suspicious Behavior in Hotels
  • What's in Store: Ordinary People/Extraordinary Events
  • Check it!

Webinars

  • Conducting  Security Assessments: A Guide for Schools and Houses of Worship
  • Active Shooter Preparedness
  • Retail Security
    • Active Threat Recognition for Retail Security Officers
    • Threat Detection & Reaction for Retail & Shopping Center Staff
    • Cybersecurity in the Retail Sector
  • Improvised Explosive Device Threat Awareness and Detection
  • Evolving Threat
  • Hotel Security
  • Surveillance Detection

Videos

No Reservations: Suspicious Behavior in Hotels

Designed to raise the level of awareness for hotel employees by highlighting the indicators of suspicious activity, this video provides information to help employees identify and report suspicious activities and threats in a timely manner.

View the No Reservations: Suspicious Behavior in Hotels video.

Mirar Sin Reservaciones: Comportamiento Sospechoso en los Hoteles video.

What's in Store: Ordinary People/Extraordinary Events

Designed to raise awareness for retail employees by highlighting the indicators of suspicious activity, this video provides information on identifying and reporting suspicious activity and threats at shopping centers and retail establishments.

View the What's in Store: Ordinary People/Extraordinary Events video.

Check It!

Designed to raise the level of awareness for front line facility employees by highlighting the indicators of suspicious activity, this video provides information to help employees properly search bags in order to protect venues and patrons across the country.

View the Check It! video.

Webinars

Conducting  Security Assessments: A Guide for Schools and Houses of Worship

This webinar will help participants learn the importance of conducting a security assessment of their facility, how to find the right support in conducting that assessment, applicable security measures, and how to create a security culture that engages and involves all the members of their respective academic or faith community.

Active Shooter Preparedness

This 90-minute webinar can help the private and public sector understand the importance of developing an emergency response plan and the need to train employees on how to respond if confronted with an active shooter. The presentation describes the three types of active shooters--workplace/school, criminal, and ideological--and how their planning cycles and behaviors differ.

Retail Security

Three retail security webinars are now available at no cost:

Active Threat Recognition for Retail Security Officers is an 85-minute presentation discussing signs of criminal and terrorist activity, types of surveillance, and suspicious behavioral indicators. To access a recording of this webinar, please register. After submitting the registration information, to include setting a password of your choice, you will receive an email confirmation with instructions for logging in to the view the material.

Threat Detection & Reaction for Retail & Shopping Center Staff is a 20-minute presentation intended for point-of-sale staff, but applicable to all employees of a shopping center, mall, or retail facility. It uses case studies and best practices to explain suspicious behavior and packages, how to reduce the vulnerability to an active shooter threat, and the appropriate actions to take if employees notice suspicious activity.

Cybersecurity in the Retail Sector provides retail employees and managers with an overview of the cyber threats and vulnerabilities facing the industry. The webinar also reviews the types of cyber systems and infrastructure used by the retail industry and steps that retail personnel can take to address the unique vulnerabilities to those cyber resources.

Improvised Explosive Device Threat Awareness and Detection

Improvised Explosive Device Threat Awareness and Detection focuses on identifying improvised explosive devices (IED). The training provides awareness-level information for staff, management, and security to recognize, report, and react to unusual activities and threats in a timely manner.

Evolving Threat

Evolving Threat: What You Can Do is a webinar that includes a synopsis of evolving threats, followed by a protective measures presentation that help owners and operators better protect their facilities, employees, and communities. The session combines subject matter experts, video scenarios, and valuable information to enhance security efforts.

Hotel Security

Safeguarding Hotels from the Threat of Terrorism was developed in collaboration with the American Hotel & Lodging Association and provides information on key terrorism topics with reference to actual events. The webinar includes a high-level briefing on the threat climate for the hotel industry and specific protective measures focusing on observing and reporting suspicious activity and items. The webinar focuses on terrorism topics including, but not limited to, lessons learned from Mumbai-style attacks; IED awareness and response, and active shooter scenarios.

Surveillance Detection

Surveillance Detection Awareness on the Job is part of DHS' "If You See Something, Say Something™" campaign to raise public awareness of potential indicators of terrorism, crime, and other threats, and to emphasize the importance of reporting suspicious activity to law enforcement authorities. This free, online interactive session of video scenarios, commentary by a panel of experts, and questions and comments will better prepare participants to guard against surveillance activities.

Back to Top