Public engagement with diverse American communities whose civil rights may be affected by Department activities is a priority for the Office for Civil Rights and Civil Liberties (CRCL). Our Community Engagement Section responds to community concerns and provides information on Department programs, activities, and issues.
The goals of our program are:
- to communicate reliable information about federal programs and policies, including avenues for redress and complaints;
- to obtain feedback about community concerns and on-the-ground impacts of Department activities, in order to incorporate into the policymaking process community ideas and issues relating to civil rights and civil liberties; and
- to deepen channels of communication between communities and federal officials in order to facilitate solution of problems.