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Homeland Security

Data on Complaints Received

Total Complaints Department-wide

Primary Issue20032004200520062007200820092010
Abuse of Authority 15241720112521
Conditions of Detention 742237464966
Discrimination 20172618171629
Due Process/Admin. Processing 1491565912
Profiling 122717213769
Treatment 10 25153640
Unaccompanied Minors  1815262114
Watch List110516201  
Retained by the Department of Homeland Security Inspector General    217 
Total18883123142158162191

U.S. Customs and Border Patrol (CBP)

Primary Issue20032004200520062007200820092010
Abuse of Authority 97573610
Conditions of Detention    1  3
Discrimination 54286513
Due Process/Admin. Processing 2293 11
Profiling 10201612247
Treatment 6  251521
Unaccompanied Minors   18191710
Watch List 231013   
Total 34364354354865

Federal Emergency Management Agency (FEMA)

Primary Issue20032004200520062007200820092010
Abuse of Authority        
Conditions of Detention        
Discrimination 2 311  
Due Process/Admin. Processing        
Profiling        
Treatment        
Unaccompanied Minors        
Watch List        
Total02031100

U.S. Immigration and Customs Enforcement (ICE)

Primary Issue20032004200520062007200820092010
Abuse of Authority 51412126118
Conditions of Detention 642236454963
Discrimination151102236
Due Process/Admin. Processing 9743266
Profiling  4 21  
Treatment 1  2 69
Unaccompanied Minors   24234
Watch List        
Total126305061587896

Transportation Safety Administration (TSA)

Primary Issue20032004200520062007200820092010
Abuse of Authority 1   1  
Conditions of Detention        
Discrimination 7113677
Due Process/Admin. Processing   1    
Profiling 12163311
Treatment 3 2 9148
Unaccompanied Minors        
Watch List 7232   
Total0195811492216

U.S. Coast Guard (USCG)

Primary Issue20032004200520062007200820092010
Abuse of Authority        
Conditions of Detention        
Discrimination  41    
Due Process/Admin. Processing       1
Profiling        
Treatment        
Unaccompanied Minors        
Watch List        
Total00410001

U.S. Citizenship and Immigration Service (USCIS)

Primary Issue20032004200520062007200820092010
Abuse of Authority  1 1 11
Conditions of Detention 1      
Discrimination 1671111
Due Process/Admin. Processing 3 13322
Profiling        
Treatment       1
Unaccompanied Minors        
Watch List        
Total05785445

U.S. Secret Service (USSS)

Primary Issue20032004200520062007200820092010
Abuse of Authority  2    1
Conditions of Detention        
Discrimination       1
Due Process/Admin. Processing        
Profiling 1      
Treatment        
Unaccompanied Minors        
Watch List        
Total01200002

Multi-Component

Primary Issue20032004200520062007200820092010
Abuse of Authority    1171
Conditions of Detention     1  
Discrimination  11 1 1
Due Process/Admin. Processing       2
Profiling  1 1111
Treatment    1111
Unaccompanied Minors  15351 
Watch List 1 341  
Total01391011106
Last Published Date: August 6, 2012
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