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Homeland Security

Department White Pages

This listing was developed as part of the Private Sector Resources Catalog. This listing of key contacts is organized by component.

Component Contact E-Mail Phone
CBP ACE Help Desk   800-927-8729
CBP Air & Marine Operations Center (AMOC)   951-656-8000
CBP Carrier Liaison Program 202-344-3440
CBP CBP INFO Center   877-CBP(227)-5511; International Callers, 703-227-5511
CBP Client Representative Office   571-468-5000
CBP Electronic System for Travel Authorization (ESTA)   202-344-3710
CBP Global Entry 866-530-4172
CBP Industry Partnership Program 202-344-1180
CBP Intellectual Property Rights Help Desk 562-980-3119 ext. 252
CBP Intellectual Property Rights Policy and Programs  
CBP National Gang Intelligence Center   703-414-8600
CBP Private Aircraft Travel Entry Programs  
CBP Secure Freight Initiative  
CBP Trusted Traveler Programs (NEXUS, SENTRI, FAST)  
CRCL Training 202-357-8258
CRCL Disability Preparedness 202-357-8483
CRCL Contact  
CRCL Complaints 202-401-1474; 866-644-8360
CERT ICS-CERT Security Operations Center 1-877-776-7585
DHS Center for Faith-based & Neighborhood Partnerships  
DHS Homeland Security Information Network (HSIN) 866-430-0162
DHS Lessons Learned and Information Sharing (LLIS) 866-276-7001
DHS National Information Exchange Model (NIEM) Program  
DHS Office of Public Affairs   202-282-8010
DHS Office of Small and Disadvantaged Business Utilization   202-447-5555
DHS Private Sector Office 202-282-8484
DHS Privacy Office 202-343-1717
DNDO Domestic Nuclear Detection Office  
DNDO GRaDER(R) Program  
FEMA Center for Domestic Preparedness 866-213-9553
FEMA Centralized Scheduling and Information Desk 800-368-6498
FEMA Citizen Corps  
FEMA Community Emergency Response Teams  
FEMA Disaster Assistance   800-745-0243
FEMA Emergency Lodging Assistance Program 866-545-9865
FEMA FEMA Emergency Management Institute   301-447-1200
FEMA FEMA Learning Resource Center 800-638-1821
FEMA FEMA Private Sector Division  
FEMA First Responder Training 800-368-6498
FEMA Industry Liaison Support Center (contracting)   202-646-1895
FEMA Maps Assistance Center 877-336-2627
FEMA National Incident Management System 202-646-3850
FEMA Regulations  
FEMA Small Business Program  
FEMA Technical Assistance Program 800-368-6498
FEMA Transportation Security Grant Programs 800-386-6498
FEMA U.S. Fire Administration   301-447-1000
FEMA U.S. Fire Administration Publications 800-561-3356
FLETC CRADA Program Office 912-267-2591
FLETC Federal Law Enforcement Training Center Land Transportation Antiterrorist Training Program (LTATP)  
I&A DHS Open Source Enterprise  
I&A Office of Intelligence and Analysis Private Sector Partnership Program i& 202-447-3517 or 202-282-9881
ICE Victim Assistance Program   866-872-4973
ICE ICE contact: Homeland Security Investigations Tip-line 866-347-2423
ICE Human Rights Violators and War Crimes Center  
ICE Forced Child Labor Program  
ICE ICE 24/7 Hotline   866-DHS-2-ICE
ICE ICE Mutual Agreement between Government and Employers Program (IMAGE) 202-732-3064
ICE National Intellectual Property Rights Coordination Center (IPR Center) 866-IPR-2060 or 866-477-2060
ICE National Emergency Management Division ICENEMDReporting@ice.dhs  
ICE Privacy Office 202-732-3300
ICE Public Affairs 202-732-4242
ICE Student and Exchange Visitor Program (SEVP) Response Center 703-603-3400
NPPD/CS&C Control Systems Security Program (CSSP)  
NPPD/CS&C Cybersecurity Evaluation Tool  
NPPD/CS&C Information Techhnology Sector  
NPPD/CS&C Office of Emergency Communications  
NPPD/CS&C Software Assurance Program  
NPPD/CS&C U.S. Computer Emergency Readiness Team (US-CERT) 888-282-0870
NPPD/CS&C US-CERT Secure Operations Center 888-282-0870
NPPD/IP Chemical Facility Anti-Terrorism Standards (CFATS) Help Desk 866-323-2957
NPPD/IP Chemical Facility Anti-Terrorism Standards Compliance Assistance Visit Requests  
NPPD/IP Chemical Sector Specific Agency  
NPPD/IP CIKR Asset Protection Technical Assistance Program (CAPTAP) 703-235-3939
NPPD/IP Commercial Facilities Sector-Specific Agency  
NPPD/IP Critical Manufacturing Sector-Specific Agency  
NPPD/IP Dams Sector-Specific Agency  
NPPD/IP Emergency Services Sector-Specific Agency  
NPPD/IP Field Operations Branch 703-235-9349
NPPD/IP Infrastructure Data Taxonomy (IDT)  
NPPD/IP Integrated Common Analytical Viewer (iCAV) 703-235-4949
NPPD/IP IP Education and Learning Series  
NPPD/IP National Infrastructure Coordination Center (NICC) 202-282-9201
NPPD/IP National Infrastructure Protection Plan (NIPP)  
NPPD/IP Nuclear Sector-Specific Agency  
NPPD/IP Office for Bombing Prevention  
NPPD/IP Protected Critical Infrastructure Information (PCII) Program 202-360-3023
NPPD/IP Sector Coordinating Council  
NPPD/IP Sector Specific Agency Executive Management Office  
NPPD/IP Vulnerability Assessments Branch  
S&T Commercialization Office 202-254-6749
S&T Cyber Security Research and Development Center  
S&T Cyber Security Liaison  
S&T Office of University Programs 202-254-5695
S&T Project 25 Compliance Assessment Program (P25 CAP)  
S&T SAFECOM Program  
S&T SAFETY Act 866-788-9318
S&T Small Business Innovation Program (SBIR)  
TSA Cargo Certified Cargo Screening Program  
TSA Freight and Rail  
TSA General Aviation Secure Hotline   1-866-GA-SECUR (1-866-427-3287)
TSA Highway and Motor Carrier Division  
TSA Intermodal Security Training and Exercise Program (I-STEP) 571-227-5150
TSA Mass Transit  
TSA Office of Airspace Waivers   571-227-2071
TSA Pipeline Security Division  
TSA Port & Intermodal Security Division 571-227-3556
TSA TSA Contact Center   866-289-9673
USCG America's Waterway Watch 202-372-1106 or 202-32-1108
USCG Regulations 202-372-1400
CIS Ombudsman CIS Ombudsman  
USCIS E-Verify 888-464-4218
USCIS Office of Public Engagement  
USSS Office of Investigations   202-406-5716
USSS Criminal Investigative Division   202-406-9330
USSS Forensic Services Division   202-406-5926


For more information, please contact the Private Sector Office at or call (202) 282-8484.

Last Published Date: July 30, 2015

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