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The Blog @ Homeland Security provides an inside-out view of what we do every day at the U.S. Department of Homeland Security. The Blog lets us talk about how we secure our nation, strengthen our programs, and unite the Department behind our common mission and principles. It also lets us hear from you.

Wednesday, March 31, 2010

DHS Efficiency Review Turns One: USCIS Saves Employees’ Time and Taxpayers’ Dollars

As we mentioned earlier this week, in honor of the first anniversary of DHS’ Efficiency Review, we’re spotlighting DHS employees who have gone above and beyond to cut costs, streamline operations, and foster a culture of efficiency and fiscal responsibility at DHS.

U.S. Citizenship and Immigration Services’ (USCIS’) Office of Security and Integrity Chief Jan P. Lane and her team have done exactly that.

As part of the Efficiency Review, Jan and her team fundamentally changed the way they were conducting trainings and conferences for more than 10,470 USCICS employees around the country- saving time, reducing travel costs, and cutting back on training materials. By adopting new web-conferencing software, employees from across the country can participate and get the information they need to do their jobs whenever they need it- all while working from their own desks.

The USCIS Office of Security and Integrity estimates that they’ve avoided more than $600,000 as a result of deploying this new web conferencing tool. And when you consider the indirect or harder to measure savings, such as lost productivity due to travel days, coordinating travel, and conferences, the overall impact of this efficiency is even more impressive.

By using technology to streamline operations, save employees’ time and taxpayers’ money, and ensure that personnel receive the critical training information they need when they need it, Jan Lane and her team have put Efficiency Review into action.

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1 Comments:

  • At April 15, 2010 7:20 PM , Anonymous Anonymous said...

    inspite of the efforts taken by Homeland security the efficiency of
    USCIS still need comprehensive efforts in handling the immigration benefits at the earliest possible times ( ) It has been on the record
    that most of the genuine cases have been completed after 6/8 years time
    without any reasons ( ) USCIS has employees over 11000 all over USA
    and spending lost of tax payers money but not providing timely seervices (m ) Yours

     

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