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Privacy Protections at CRCL

Privacy Impact Assessments

The Department’s Privacy Office conducts Privacy Impact Assessments (PIAs) on technologies, rulemakings, programs, and activities, regardless of their type of classification, to ensure that privacy considerations and protections are incorporated into all activities of the Department.

Eversity

Eversity Enterprise System September 14, 2010 (PDF, 15 pages – 202 KB) The Office for Civil Rights and Civil Liberties (CRCL) Equal Employment Opportunity (EEO) Program operates the Eversity Enterprise System. Eversity is an electronic records system used in workforce analysis,1 tracking, management, and reporting required under Equal Employment Opportunity Commission (EEOC) Management Directive (MD) 715. CRCL EEO has conducted this Privacy Impact Assessment (PIA) because Eversity collects and stores personally identifiable information (PII).

Entellitrak

Entellitrak August 23, 2010 (PDF,4 pages – 210 KB)  The Offices for Civil Rights and Civil Liberties (CRCL) for the Department of Homeland Security (DHS) and Transportation Security Administration (TSA) have established a new database called Entellitrak which is an enterprise tracking system that has been configured to track, search, and report on complaints data. It is a database developed to respond to allegations of abuses of civil rights, civil liberties, and religious, racial, and ethnic profiling by department employees and officials. Entellitrak will replace the legacy system CRCL Matters with all CRCL Matters data migrating onto Entellitrak in the transition. This Privacy Impact Assessment (PIA) is being conducted because Entellitrak collects and stores personally identifiable information (PII).

iComplaints

iComplaints July 8, 2010 (PDF, 21 pages - 231 KB) The Office for Civil Rights and Civil Liberties (CRCL) Equal Employment Opportunities (EEO) Program operates the iComplaints Complaint Enterprise System. iComplaints is an electronic records system used to track complaints and supporting documentation relating to individual and class complaints of employment discrimination and retaliation prohibited by Department of Homeland Security civil rights statutes. iComplaints will replace EEO Eagle as EEO Eagle is being decommissioned. CRCL EEO has conducted this Privacy Impact Assessment (PIA) because iComplaints collects and stores personally identifiable information (PII).

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Privacy Act Statement

Authority: 6 U.S.C. § 345 and 42 U.S.C. § 2000ee-1, authorizes the collection of this information.

Purpose: The Department of Homeland Security (DHS) will use this information to review and investigate complaints and information from the public about possible violations of civil rights and/or civil liberties relating to DHS employees, programs, or activities.

Routine Uses: This information may be disclosed to and used by personnel and contractors within DHS who have a need to know the information in order to review your complaint. The DHS Office of Civil Rights and Civil Liberties (CRCL) may also share your information as necessary with appropriate government agencies outside of DHS or with non-government entities to address your complaint, or pursuant to its published Department of Homeland Security/ALL-029 Civil Rights and Civil Liberties Records System of Records.

Disclosure: Furnishing this information to CRCL is voluntary; however, failure to furnish the requested information may delay or prevent CRCL from adequately reviewing and investigating your complaint. If necessary, CRCL may also request additional information from you in order to determine the appropriate manner to address your concerns.

To learn more about the Privacy Act, go to www.dhs.gov/privacy.

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By mail or phone:
Office for Civil Rights and Civil Liberties
U.S. Department of Homeland Security
Washington, D.C. 20528

Phone: 202-401-1474
Toll-Free: 1-866-644-8360
TTY: 202-401-0470
Toll-Free TTY: 1-866-644-8361
Fax: 202-401-4708

By e-mail:
CRCL@dhs.gov

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