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Resource Directory

EB-5 Stakeholder Meeting Summary
| Publication

The Office of the Citizenship and Immigration Services Ombudsman held a stakeholder meeting on the EB-5 Immigrant Investor Program on March 5, 2013.  This summary details Ombudsman Maria Odom's remarks, a discussion of program challenges, and stakeholder concerns.

Improving the Process for Removal of Conditions on Residence for Spouses and Children
| Publication

Impact on the Public

While the process for removing conditions on residence for spouses and children appears to be straight-forward, in practice, many individuals often encounter difficulty during the adjudication process resulting in undue burdens on spouses and children, including the erroneous initiation of removal proceedings.  This

Teleconference Recap: U Visas: A Conversation with the Department of State and USCIS
| Site Page
On June 20, 2011, the Citizenship and Immigration Services Ombudsman’s Office (Ombudsman’s Office) hosted a public teleconference regarding U nonimmigrant visas and interviewed U.S. Citizenship and Immigration Services (USCIS) and U.S. Department of State (DOS) officials.
General Immigration Resources
| Publication
| Site Page

General Immigration Resources from the Citizenship and Immigration Services Ombudsman's Office.

Ombudsman Updates
| Program
| Site Page
These periodic updates will share information on current trends and issues to assist individuals and employers in resolving problems with USCIS.
Citizenship and Immigration Services Ombudsman Quarterly Update Newsletter
| Newsletter
| Site Page
Information on the Citizenship and Immigration Services Ombudsman Quarterly Update and how to sign up for the newsletter.
Recommendations by the Ombudsman
| Program
| Site Page
The Ombudsman recommends ways to fix systemic problems that individuals and employers face when seeking services from USCIS.
The Ombudsman's Public Teleconference Series
| Program
| Site Page
The Ombudsman’s Office hosts public teleconferences to share information on specific topics and to hear your comments and suggestions regarding your interactions with USCIS.
The Ombudsman's Annual Report to Congress
| Publication
| Site Page
The Ombudsman's Annual Reports going back to 2004.
Ombudsman - Case Assistance
| Resources
| Site Page
Case problems result when U.S. Citizenship and Immigration Services (USCIS) customers, despite repeated inquiries with USCIS, have been unable to obtain a resolution to issues in their pending application or petition filed with USCIS.

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