Official website of the Department of Homeland Security
Resource Directory
| Publication
The Office of the Citizenship and Immigration Services Ombudsman held a stakeholder meeting on the EB-5 Immigrant Investor Program on March 5, 2013. This summary details Ombudsman Maria Odom's remarks, a discussion of program challenges, and stakeholder concerns.
| Publication
Impact on the Public
While the process for removing conditions on residence for spouses and children appears to be straight-forward, in practice, many individuals often encounter difficulty during the adjudication process resulting in undue burdens on spouses and children, including the erroneous initiation of removal proceedings. This
| Site Page
On June 20, 2011, the Citizenship and Immigration Services Ombudsman’s Office (Ombudsman’s Office) hosted a public teleconference regarding U nonimmigrant visas and interviewed U.S. Citizenship and Immigration Services (USCIS) and U.S. Department of State (DOS) officials.
| Publication
| Site Page
General Immigration Resources from the Citizenship and Immigration Services Ombudsman's Office.
| Program
| Site Page
These periodic updates will share information on current trends and issues to assist individuals and employers in resolving problems with USCIS.
| Newsletter
| Site Page
Information on the Citizenship and Immigration Services Ombudsman Quarterly Update and how to sign up for the newsletter.
| Program
| Site Page
The Ombudsman recommends ways to fix systemic problems that individuals and employers face when seeking services from USCIS.
| Program
| Site Page
The Ombudsman’s Office hosts public teleconferences to share information on specific topics and to hear your comments and suggestions regarding your interactions with USCIS.
| Resources
| Site Page
Case problems result when U.S. Citizenship and Immigration Services (USCIS) customers, despite repeated inquiries with USCIS, have been unable to obtain a resolution to issues in their pending application or petition filed with USCIS.
| Site Page
The Ombudsman’s Office was created by Congress in the Homeland Security Act of 2002 to help individuals and employers who need to resolve a problem with U.S. Citizenship and Immigration Services (USCIS) and to make recommendations to fix systemic problems and improve the quality of services provided by USCIS.
