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Citizenship and Immigration Services Ombudsman

Tips and Checklist

Our tips and checklists provide our customers with useful information. Please take a few moments to review these resources to help you prepare any documents and other important information that we can use to help process your request.

DHS Ombudsman’s Office Holds Second Annual Conference

Last week, the Office of the Citizenship and Immigration Services Ombudsman (Ombudsman’s Office) hosted its Second Annual Conference at the National Archives. I was pleased to welcome over 250 attendees to discuss improving the delivery of immigration benefits and services through inter-agency coordination.

Teleconference Recap: Change of Address: How Is It Working For You?

On November 27, 2011, the Office of the Citizenship and Immigration Services Ombudsman (Ombudsman's Office) hosted a public teleconference on how immigration benefits applicants and their representatives report changes of address to U.S. Citizenship and Immigration Services (USCIS) and the U.S. Postal Service (USPS).

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