Question from "Ask the Secretary": What do you envision the TSA accomplishing over the next years as an active member of the DHS family, and what do you think that path will look like?
Margaret Roberts: My name is Margaret Roberts, I'm a Transportation Security Manager with TSA in Milwaukee, Wisconsin. Madame Secretary, what do you envision the TSA accomplishing over the next 5 years as an active member of the DHS family, and what do you think that path will look like?
Secretary Napolitano: I think the future of the TSA is very bright, because I think the TSA has made a key adjustment -- moving to an intelligence and risk-based strategy for how we move passengers and cargo, particularly through the aviation environment. What I hope is that we continue to focus on security and the movement of passengers and cargo. That we continue to look at new and cutting-edge technologies that will help that passage. That we recognize that we have to hit the right balance between security requirements and ease-of-flow through what is the world's largest and most complicated transportation infrastructure.
What I see is continued focus on the things we're already doing, but speeding it up. More risk-based, more Trusted Traveler Programs like Pre-Check, more trusted shipper programs, like we're doing with high-risk cargo. More use of cutting-edge technology, like we're doing with the revisions to the AIT technology. And as we do that, I think we will see that the entire experience for passengers
should get easier.