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The Department of Homeland Security is committed to Open Government. We are working to create a culture of transparency, participation, and collaboration in government operations and open new lines of communications with the American people.
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In accordance with OMB’s October 26, 2011 Guidance on Implementation of Retrospective Review Plans, DHS prepared an update, which reports on DHS’s retrospective review efforts. The report outlines DHS’s efforts in implementing the DHS Final Plan for the Retrospective Review of Existing Regulations.
Download the DHS January 2012 Retrospective Review Plan Report. (PDF, 6 pages – 175 KB)
Download the Download the DHS Final Plan for the Retrospective Review of Existing Regulations.. (PDF, 69 pages – 617 KB)
As required by Executive Order 13571, Streamlining Service Delivery and Improving Customer Service, DHS has developed this Customer Service Plan. The Plan's purpose is to highlight efforts currently underway that will improve DHS's customer service, while strengthening security.
Read the Customer Service Plan (PDF, 10 pages - 253 KB)
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