Office of Inspector General

Hotline Information: Report Fraud, Waste or Abuse

The Department of Homeland Security/OIG Hotline is designed to receive allegations regarding:

• Fraud, waste, abuse, or mismanagement involving the Department programs, funds, contracts, grants, employees or operations.
• Civil rights abuses within the Department.
• Whistleblower and retaliation matters within the Department.

The OIG Hotline is not an information or helpline and we regret that we cannot respond to general questions regarding the Department operations or policy.

To report allegations of fraud, waste, abuse or mismanagement involving the Department programs, funds, contracts, grants, employees or operations and /or civil rights abuses or Whistleblower retaliation within the Department, please:

• Email us at DHSOIGHOTLINE@dhs.gov.
  
• Write to us at: DHS Office of Inspector General/MAIL STOP 2600
  Attention: Office of Investigations - Hotline
  245 Murray Drive, SW, Building 410
  Washington, DC 20528
  
  
• Fax the complaint directly to us at 202-254-4292.
  
  
• Call our Hotline at 1-800-323-8603.  (Please note that this phone number is used to make a report only.) 

PLEASE NOTE THAT the above methods of reporting are listed in the order that we hope you will use them.  The use of e-mail to make your report will promote efficiency and expediency in reviewing and processing it.  When a report is e-mailed, you will receive an e-mail receipt affirming delivery to our Hotline.   

When making a report please attempt to convey as much detailed information as possible.  Include all known information that describes: Who? What? Where? When? Why? How?

The OIG seeks to protect the identity of each writer and caller.  Complaints may be made anonymously or you may request confidentiality. 

Print a Department of Homeland Security Office of Inspector General Poster here: DHS OIG Hotline Poster.

• FOR OTHER TYPES OF DEPARTMENT REPORTS:
  
  To report immigration or customs irregularities or violations, undocumented immigrants or their employers, please call the U.S. Immigration and Customs Enforcement (ICE) Tipline at 1-866-DHS-2-ICE.
  
  For questions and information regarding the U.S. Customs and Border Protection (CBP), please call the CBP Customer Service Center at 1-877-CBP-5511.
  
  To determine the status of immigration matters or seek assistance in the immigration process, please contact the U.S. Citizenship and Immigration Services (CIS), National Customer Service Center at 1-800-375-5283. 

Disaster Fraud Hotline

If you have knowledge of fraud, waste, abuse, or allegations of mismanagement involving disaster relief operations, you can:

• Disaster Fraud Hotline Poster (PDF, 1 page - 1.54 MB)
• Call the Disaster Fraud Hotline at (866) 720-5721
• Fax the Disaster Fraud Hotline at (225) 334-4707
• Email:  disaster@leo.gov
• Or write:
  National Center for Disaster Fraud
  Baton Rouge, LA 70821-4909

When making a report convey as much information as possible such as: Who? What? Where? When? Why? How? Complaints may be made anonymously or you may request confidentiality.

Disaster Relief Resources

• How to Get Help
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• Health and Safety
• What Government is Doing
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