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Homeland Security Components

  • Office of the Chief Procurement Officer

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Program Management, Administrative, Clerical and Technical Services (PACTS)

Program Management, Administrative, Clerical and Technical Services (PACTS) is a Department-wide service contract for acquiring non-IT service solutions. This procurement effort is a 100% set-aside for Service-Disabled Veteran Owned Small Businesses (SDVOSB) in accordance with FAR 19.14.

PACTS provides a wide range of services for the Department through four comprehensive functional categories(FCs):

  • FC1 – Program Management
  • FC2 – Administrative
  • FC3 – Clerical
  • FC4 – Technical

Resources

PACTS Contract Award Documentation (through current mod) (PDF, 76 pages - 1.03 MB)

PACTS Contractor List contains contact information and phone numbers

PACTS Ordering Guide (PDF, 57 pages - 628 KB) contains

  • Information required to use this contract vehicle to obtain program management, administrative, clerical and technical services throughout the Department
  • Provides the procedures for ordering services under PACTS
  • Defines the roles and responsibilities of the major parties involved in the ordering process.

This page was last reviewed / modified on November 17, 2009.