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Office of the Citizenship and Immigration Services Ombudsman

The Office of the Citizenship and Immigration Services Ombudsman continues to exist and will perform its statutorily required functions.

The Citizenship and Immigration Services Ombudsman performs the duties defined in 6 U.S. Code § 272. These duties include:

  • assisting individuals in resolving problems with United States Citizenship and Immigration Services (USCIS);
  • identifying areas in which individuals have problems in dealing with USCIS; and
  • proposing changes in the administrative practices of USCIS.
Last Updated: 05/23/2025
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