Commercial Facilities Resources

Commercial Facilities Resources

The Department of Homeland Security (DHS) provides an array of cross-sector and sector-specific training programs and resources that are available to public and private sector partners.

Videos

No Reservations: Suspicious Behavior in Hotels

Designed to raise the level of awareness for hotel employees by highlighting the indicators of suspicious activity, this video provides information to help employees identify and report suspicious activities and threats in a timely manner.

View the No Reservations: Suspicious Behavior in Hotels video.

Mirar Sin Reservaciones: Comportamiento Sospechoso en los Hoteles video.

What's in Store: Ordinary People, Extraordinary Events

Designed to raise awareness for retail employees by highlighting the indicators of suspicious activity, this video provides information on identifying and reporting suspicious activity and threats at shopping centers and retail establishments.

View the What's in Store: Ordinary People, Extraordinary Events video.

Check It!

Designed to raise the level of awareness for front line facility employees by highlighting the indicators of suspicious activity, this video provides information to help employees properly search bags in order to protect venues and patrons across the country.

View the Check It! video.

If You See Something, Say Something®

DHS and its partners raise public awareness of the indicators of terrorism and terrorism-related crime through the "If You See Something, Say Something®" campaign. We engage and inform the public through television and radio Public Service Announcements (PSAs), partner print materials, transit opportunities, billboards, and other media.

Hometown Security

Various kinds of buildings with the words "Homeland Security Starts with Hometown SecurityRecognizing that many local businesses, organizations, and communities serve as the first line of defense in keeping the public safe and secure, DHS provides a variety of free tools and resources to enhance security and resilience for facilities and venues, and encourages businesses, organizations, and communities to Connect, Plan, Train, and Report. Applying these four steps in advance of an incident or attack can help better prepare organizations and their employees to proactively think about the role they play in the safety and security of their communities.

Go to Hometown Security for more information on tools and resources to help businesses, organizations, and communities plan, prepare, and protect from an attack.

Active Shooter Preparedness

The Active Shooter Preparedness resources include a desk reference guide, a reference poster, and a pocket-size reference card to address how employees, managers, training staff, and human resources personnel can mitigate the risk of and appropriately react in the event of an active shooter situation.

For more information, please email ASworkshop@hq.dhs.gov.

Homeland Security Information Network - Critical Infrastructure

The Critical Infrastructure community on the Homeland Security Information Network (HSIN-CI) is the primary system through which Commercial Facilities Sector owners and operators, DHS, and other federal, state, and local government agencies collaborate to protect the nation’s critical infrastructure. HSIN-CI provides real-time collaboration tools including a virtual meeting space, document sharing, alerts, and instant messaging at no charge.

Through HSIN-CI, you are able to:

  • Receive, submit, and discuss timely, actionable, and accurate information.
  • Maintain a direct, trusted channel with DHS and other vetted sector stakeholders.
  • Communicate information pertaining to threats, vulnerabilities, security, and response and recovery activities affecting sector and cross-sector operations.

Learn more about HSIN-CI and how to get access on the HSIN-CI website.

Suspicious Activity Reporting Tool

The Suspicious Activity Reporting Tool is a standard process by which critical infrastructure partners can report suspicious or unusual activities to the government via sector sites on the Homeland Security Information Network - Critical Infrastructure.

Commercial Facilities Publications

DHS offers a variety of planning documents, best practices, and protective measures guides for the Commercial Facilities.

Commercial Facilities Training

DHS offers web-based and classroom training courses to provide government officials and critical infrastructure owners and operators with the knowledge and skills needed to implement critical infrastructure security and resilience activities.

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