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DHS Customer Experience Highlights

The Department of Homeland Security is committed to ensuring the public can seamlessly interact with its agencies and offices and is taking active steps to reduce administrative burdens and improve efficiency, equity, and accessibility throughout the customer experience (CX).

Related Articles

  • Why CX Matters

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    Learn why DHS customer experience initiatives drive mission success.

  • CX Resources and Guides

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    Take your customer experience knowledge to the next level.

  • Improving CX at DHS

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    Temporary FEMA assistance station

    Delivering customer-focused solutions to better fulfill our mission.

Last Updated: 04/07/2022
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