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Direct Contact Information

You can contact the Department of Homeland Security using the following:

Contact DHS Headquarters:

Contact DHS Components:

Specific Programs of Interest:

Find direct contact information and links to specific programs of interest, such as disaster survivor assistance (FEMA), ESTA (, TRIPS (, Immigration ( and requests and forms.

Disaster Assistance

Immigration and Employment Verification

Traveler Information

  • General Traveler Information
  • What to Bring on a Flight
  • Trusted Traveler Programs (NEXUS, SENTRI, FAST)
  • Traveler Redress Inquiry Program (DHS TRIP) - The Department of Homeland Security's Travel Redress Inquiry Program (DHS TRIP) is a single point of contact for individuals who have inquiries or seek resolution regarding difficulties they experienced during their travel screening at transportation hubs--like airports and train stations--or while crossing U.S. borders.
  • Electronic System for Travel Authorization (ESTA) - ESTA is an automated system that determines the eligibility of visitors to travel to the U.S. under the Visa Waiver Program (VWP).
  • Global Online Enrollment System (GOES) - The Global Online Enrollment System allows registered users to enter their own applications for U.S. Customs and Border Protection (CBP) Trusted Traveler Programs, and approved members to edit their information as needed (mistakes on the original application cannot be corrected once the application is certified - your mistakes will need to be brought to the attention of CBP during your interview). 
  • Visiting the U.S.
Last Published Date: July 28, 2017

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