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Employee Assistance Program

All DHS employees and immediate family members have access to the Employee Assistance Program (EAP). The EAP is a voluntary worksite-based program designed to assist in the identification and resolution of work-related and non-work-related problems associated with employees impaired by personal concerns including, but not limited to, health, marital, family, financial, alcohol, drug, legal, emotional, or other personal concerns which may adversely affect employee job performance. EAPs deliver effective, efficient services based on available knowledge and practices. They provide short term counseling, education programs, and referral services as well as promotion and outreach efforts. These services are provided in a safe and confidential environment.

Financial issues can create stress for employees and families who are unsure where to turn for assistance. EAP’s can offer financial services to include information and planning tools to help employees achieve their financial goals. Some examples of these services include but are not limited to:

  • Deciding whether to buy or lease a car
  • Family budgeting
  • Debt consolidation
  • College budgeting
  • Buying a home
  • Savings and investment strategies
  • Finding a financial planner

Legal consultation services provide guidance and direction to Federal employees and their family members on a variety of issues. Your EAP should provide one 60 minute consultation as well as referral services for a wide range of legal issues for employees and family members. Legal services may include, but are not limited to:

  • Healthcare power of attorney
  • Living wills
  • Housing and real estate matters
  • Estate planning
  • Family law (divorce, custody, etc.)
  • Car accidents
  • Traffic violations
  • Criminal matters

Resource and Referral

You've got a lot going on. Fortunately, your Resource and Referral services can help! This is an agency-paid benefit designed to help you and your dependents better manage your daily responsibilities and life events. Services include expert guidance from WorkLife specialists, personalized referrals to helpful resources nationwide, and online tools to help with:

  • Child Care and Parenting
  • Adult Care and Aging
  • Education and Career Development
  • Financial and Legal
  • Health and Wellness
  • Other Everyday Needs

Please refer to your agency's EAP provider for access.

Component

Website

Phone Number

CBP

EAP Consultants (login: cbpeap)

800-755-7002

USCIS

Federal Occupational Health

800-822-0364

Coast Guard

CG SPRT

1-855-CGSUPRT (247-8778)

DHS HQ

Guidance Resources

866-511-3372

FEMA

Federal Occupational Health

800-822-0364

FLETC

Guidance Resources

866-511-3372

ICE

Federal Occupational Health

800-822-0364

Inspector General

Federal Occupational Health

800-222-0364

NPPD

Guidance Resources

866-511-3372

Secret Service

In-House

202-406-5787

TSA

Federal Occupational Health

800-222-0364

 

 

Last Published Date: October 29, 2018

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