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General Immigration Resources

The Ombudsman’s Office strives to provide the public with quick links to information and resources to help you find the information you need. Is there something missing? Is there information that you are still not able to find? Please let us know at CISOmbudsman.PublicAffairs@hq.dhs.gov.

Finding Legal Service Providers

The Office of the Chief Immigration Judge with the U.S. Department of Justice's Executive Office for Immigration Review (EOIR) maintains information about organizations and attorneys that provide free or low cost legal services and/or referrals for individuals in immigration proceedings.

How-to Guides

These resources answer questions regarding immigration benefits for U.S. citizens, permanent residents, nonimmigrants, refugees and asylees, employers, and general information relating to USCIS and EOIR.

United States Citizenship and Immigration Services (USCIS) Resources

USCIS Case Status

  • Case Status Online 
    If you have filed a petition or application with USCIS and have a receipt number, you may find the current status of your case online.
  • Case Updates
    Sign-up to receive automatic updates about your case.
  • MyUSCIS
    Sign-up and access online services that help users and account holders use the immigration process. Find up-to-date status information about pending immigration benefit requests, tools to help prepare for naturalization, and resources to find citizenship preparation classes and doctors.

Processing Times by Agency

Additional Government Resources by Agency

Department of Homeland Security

  • DHS Blue Campaign
    The Blue Campaign harnesses and leverages the varied authorities and resources of the Department of Homeland Security to deter human trafficking by increasing awareness, protecting victims, and contributing to a robust criminal justice response.

U.S. Customs and Border Protection (CBP)

  • Electronic System for Travel Authorization (ESTA)
    Travelers entering the United States through the Visa Waiver Program must now follow the ESTA process.
  • Traveler Redress Inquiry Program (TRIP)
    CBP provides a single point of contact for individuals who have inquires or are experiencing difficulties during their travel screening at airports, train stations or U.S. Borders.
  • CBP Border Wait Times
    Estimated wait times for reaching the primary inspection booth, the first point of contact with CBP when crossing the Canada/U.S. and Mexico/U.S. land borders. Each border location updates its estimated wait times hourly.

U. S. Immigration and Customs Enforcement (ICE)

U.S. Department of State

U.S. Department of Justice

U.S. Department of Labor

U.S. Department of Health and Human Services

  • Office of Refugee Resettlement
    Provides assistance to refugees and other eligible persons through its various programs and grants, so that they can achieve self-sufficiency and integration within the shortest time period after arriving in the United States.
  • State Refugee Coordinators
    State-administered and State-alternative programs for refugee resettlement and assistance.

U.S. Social Security Administration

U.S. Department of the Treasury (Internal Revenue Service)

Last Published Date: January 23, 2020

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