Official website of the Department of Homeland Security
Lockbox Tip Sheet
The CIS Ombudsman has worked with USCIS on the following tip sheet on how best to use the USCIS Lockbox. Please see the attached document for more information on best practices.
Citizenship and Naturalization
Contact Center Tip Sheet
This is a tip sheet on how to best use the USCIS Contact Center.
Follow Up Questions and Answers from the Services for Noncitizen Veterans Webinar
This site contains the presentation and follow up questions and answers from the CIS Ombudsman's Webinar Series: Services for Noncitizen Veterans.
Message from Secretary Alejandro N. Mayorkas on Citizenship Day
Today is Citizenship Day. Today we host special naturalization ceremonies in communities everywhere. This day, and each day that we grant citizenship to new Americans, is a day of national renewal and new beginnings.
The CIS Ombudsman's Webinar Series: Services for Noncitizen Veterans
On August 2, 2021, the CIS Ombudsman hosted a public webinar to discuss the work being done across the Executive Branch to remove barriers and support our Nation’s noncitizen service members, veterans, and immediate family members of service members.
Follow Up Questions and Answers from the Naturalization Webinar
Follow up questions and answers from the Naturalization and Immigrant Integration Webinar.
Statement from Secretary Mayorkas on the Confirmation of Ur Mendoza Jaddou as Director of USCIS
Secretary of Homeland Security Alejandro N. Mayorkas released the following statement on the confirmation of Ur Mendoza Jaddou as Director of the United States Citizenship and Immigration Services (USCIS).
The CIS Ombudsman's Webinar Series: Naturalization and Immigrant Integration
The Department of Homeland Security’s (DHS) Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) invites stakeholders to participate in a webinar to learn more about naturalization and immigrant integration on Wednesday, June 23, 2021 from 3:00 to 4:30 p.m. ET.
CIS Ombudsman's Recommendations 2005
CIS Ombudsman's 2005 Recommendations to U.S. Citizenship and Immigration Services.
CIS Ombudsman's Recommendations 2004
Recommendations to USCIS and their responses for the year 2004.
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