The Reference Guide provides links to several U.S. Government references that address a broad range of questions regarding decontamination and other operations within environments where SARS-CoV-2, the virus that causes COVID-19, may be present.
To support agencies that are looking to launch and maximize the benefits of a social media program into their communications, the Department of Homeland Security (DHS) Science and Technology Directorate (S&T) developed a Social Media Business Case (Guide). The Guide provides step-by-step guidance on developing a social media program to comprehensively plan for and integrate social media emergency management (SMEM) operations.
After completing the Guide, agencies will have social media processes and plans they can immediately implement to improve operations. Best practices from emergency officials and SMEM subject matter experts (SMEs) captured during development are included throughout the Guide.
To support agencies that are looking to launch and maximize the benefits of a digital volunteer program, S&T developed a Digital Volunteer Program Guide.
The Program Management, Administrative, Clerical and Technical Services (PACTS) program is a suite of multiple-award indefinite delivery/indefinite quantity (IDIQ) contract vehicles. The PACTS Ordering Guide contains information required to use the contract vehicles to obtain program management, administrative, clerical and technical services throughout DHS. It provides the procedures for ordering services under PACTS, and defines the roles and responsibilities of the major parties involved in the ordering process. The contracts are available to DHS Headquarters and its Components, and orders may be placed directly by DHS-warranted Contracting Officers. Components that use other federal agency resources to provide contracting services may delegate procurement authority to allow the use of the PACTS contracts on the Component’s behalf.