Listening Session: Options for Laid-Off Foreign Workers
On January 19, 2023, the CIS Ombudsman hosted a listening session to hear concerns from stakeholders and present options for laid-off foreign workers.
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Legal Permanent Resident (LPR)
Last Updated: February 9, 2023 | Publication
Last Updated: November 15, 2022 | Publication
The CIS Ombudsman's Webinar Series: Employment-Based Immigrant Visas II
October 25, 2022, CIS Ombudsman hosted a webinar about USCIS' efforts to use all available immigrant visas in FY23 and its efforts and successes in FY22.
Last Updated: October 17, 2022 | Event
The CIS Ombudsman's Webinar Series: Employment-Based Immigrant Visas II
DHS CIS Ombudsman webinar on Employment-Based Immigrant Visas: Looking Back at FY 2022 and Ahead to FY 2023 with USCIS, held on October 27, 2022.
Last Updated: October 13, 2022 | Publication
Fireside Chat
Summary page for the Fireside Chat event with USCIS Director Ur Jaddou and CIS Ombudsman Phyllis Coven, held September 21, 2022.
Last Updated: July 13, 2022 | Publication
The CIS Ombudsman's Webinar Series: USCIS' Backlog Reduction Efforts
On June 22, 2022, the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a webinar to discuss USCIS' backlog reduction efforts.
Last Updated: June 15, 2022 | Publication
The CIS Ombudsman's Webinar Series: Employment-Based Immigrant Visas
On May 26, 2022, CIS Ombudsman hosted a webinar about USCIS' efforts to use all available immigrant visa numbers and more related to this fiscal year.
Last Updated: May 19, 2022 | Publication
Lockbox Contact Tip Sheet
The CIS Ombudsman has worked with USCIS on the following tip sheet on when and how to contact a USCIS Lockbox.
Last Updated: March 1, 2022 | Publication
Follow Up Q&A from myUSCIS for Applicants
Follow Up Questions and Answers from the CIS Ombudsman's Webinar: Overview of myUSCIS for Applicants.
Last Updated: February 4, 2022 | Publication
The CIS Ombudsman's Webinar Series: myUSCIS for Applicants
January 20, 2022, the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a public webinar providing an overview of myUSCIS.
Last Updated: December 8, 2021 | Publication
Lockbox Tip Sheet
The CIS Ombudsman has worked with USCIS on the following tip sheet on how best to use the USCIS Lockbox. Please see the attached document for more information on best practices.