WEBVTT 1 00:00:00.320 --> 00:00:05.160 Hi, I'm Ryan Streeter Program Manager for the "If You See Something, Say Something®" Campaign 2 00:00:05.160 --> 00:00:09.960 at the U.S. Department of Homeland Security. Joining me today is Jennifer Harper 3 00:00:09.960 --> 00:00:13.500 The New Hampshire Homeland Security and Emergency Management. 4 00:00:13.500 --> 00:00:16.740 Director Harper thank you for participating in this series. 5 00:00:16.740 --> 00:00:19.560 Hi Ryan thanks for having me on today. 6 00:00:20.400 --> 00:00:23.359 For those who are unfamiliar with your organization in New Hampshire would you 7 00:00:23.360 --> 00:00:25.820 mind providing an overview of the agency? 8 00:00:26.640 --> 00:00:28.800 Sure, so New Hampshire Homeland Security 9 00:00:28.800 --> 00:00:32.560 and Emergency Management is part of the New Hampshire Department of Safety 10 00:00:32.940 --> 00:00:36.040 We have seven divisions within the organization 11 00:00:36.040 --> 00:00:39.840 as well as managing the state's 12 00:00:39.840 --> 00:00:43.280 fusion center so between myself and the colonel of state police 13 00:00:43.280 --> 00:00:48.360 we manage the state's fusion center which is an all crimes all hazards center. 14 00:00:49.160 --> 00:00:52.879 Jen you mentioned that you oversee fusion centers and do a lot of 15 00:00:52.880 --> 00:00:55.680 coordination would you mind explaining how New Hampshire 16 00:00:55.680 --> 00:00:58.000 Homeland Security and Emergency Management plays a role in 17 00:00:58.000 --> 00:00:59.960 suspicious activity reporting? 18 00:00:59.960 --> 00:01:02.640 Certainly, so within our organization at 19 00:01:02.640 --> 00:01:06.799 the Department of Safety is the state's fusion center and over 20 00:01:06.799 --> 00:01:10.320 the years the center has grown I actually was one 21 00:01:10.320 --> 00:01:14.560 of the directors back in the day and it's significantly 22 00:01:14.560 --> 00:01:19.920 grown we have a director, a deputy director, as well as 23 00:01:19.920 --> 00:01:23.360 our federal components in there and we have 24 00:01:23.360 --> 00:01:27.439 expanded our suspicious activity reporting 25 00:01:27.439 --> 00:01:31.280 capabilities significantly over the years the program 26 00:01:31.280 --> 00:01:35.800 has emerged and developed into something that we're very proud of 27 00:01:35.800 --> 00:01:41.040 within New Hampshire our stakeholders take it seriously 28 00:01:41.040 --> 00:01:46.799 we've done a lot of advertising pushed out the campaign to a number of 29 00:01:46.799 --> 00:01:50.960 our stakeholders our critical infrastructure sector partners 30 00:01:50.960 --> 00:01:56.600 and the general public so it's become a part of our everyday. 31 00:01:57.840 --> 00:02:01.800 You mentioned you were a fusion center director in your experience in New Hampshire 32 00:02:01.800 --> 00:02:06.540 and fusion center work how has suspicious activity reporting evolved over the years? 33 00:02:07.040 --> 00:02:13.200 So in the New Hampshire fusion center we have evolved over the years like the 34 00:02:13.200 --> 00:02:17.840 national fusion centers have and specifically within New Hampshire we 35 00:02:17.840 --> 00:02:22.000 have created a tip line and have migrated to an 36 00:02:22.000 --> 00:02:25.520 online reporting anonymous online reporting 37 00:02:25.520 --> 00:02:29.520 form, so one thing that we do here in New Hampshire 38 00:02:29.520 --> 00:02:33.920 is to target at least one social media post per week 39 00:02:33.920 --> 00:02:39.360 we schedule those posts around events that may be happening in New Hampshire 40 00:02:39.360 --> 00:02:42.959 if there's not particular a special event happening in New Hampshire 41 00:02:42.959 --> 00:02:47.200 we take a look at what's going on around the nation and maybe target 42 00:02:47.200 --> 00:02:52.080 a message that talks to that particular subject 43 00:02:52.080 --> 00:02:55.680 we at the Department of Safety have been building a culture 44 00:02:55.680 --> 00:03:00.400 of suspicious activity reporting you know we have our everyday posters 45 00:03:00.400 --> 00:03:03.680 we around the building we talk to new employees 46 00:03:03.680 --> 00:03:08.080 when we do new orientation training so it's always at the forefront 47 00:03:08.080 --> 00:03:11.760 of our employees day-to-day around the workplace 48 00:03:11.760 --> 00:03:15.200 and we hope that they bring it home to their families and friends to spread the 49 00:03:15.200 --> 00:03:17.920 word about suspicious activity reporting 50 00:03:18.540 --> 00:03:21.920 Since state and local partnerships are essential in suspicious activity 51 00:03:21.920 --> 00:03:24.480 reporting do you have any best practices for other 52 00:03:24.480 --> 00:03:28.960 state and local partners on how to maximize suspicious activity reporting effectiveness? 53 00:03:29.960 --> 00:03:32.960 So, I'd say reach out to the See Something, 54 00:03:32.960 --> 00:03:37.960 Say Something program very helpful in helping us to grow 55 00:03:37.960 --> 00:03:43.240 our program we've customized it so we do different things with different audiences. 56 00:03:43.240 --> 00:03:46.799 Different pictures for students, different pictures for 57 00:03:46.799 --> 00:03:50.239 businesses, and they've been really helpful in 58 00:03:50.239 --> 00:03:53.599 trying to reach the target populations that we're 59 00:03:53.599 --> 00:03:57.040 trying to reach in New Hampshire. So for those that are in private 60 00:03:57.040 --> 00:04:02.640 business or in, you know, other states definitely reach out to DHS and they can 61 00:04:02.640 --> 00:04:05.120 help you to do what you need to do in your state 62 00:04:05.120 --> 00:04:08.160 to make it successful like we have in New Hampshire. 63 00:04:08.960 --> 00:04:12.560 Jen, thank you so much for participating today New Hampshire has been a 64 00:04:12.560 --> 00:04:15.960 phenomenal partner in the "If You See Something, Say Something®" Campaign 65 00:04:15.960 --> 00:04:19.100 and we hope to keep that partnership strong going into the future. 66 00:04:19.920 --> 00:04:22.000 Thanks Ryan it's been a great project 67 00:04:22.000 --> 00:04:25.840 for us and it's come so far in so many years we look forward 68 00:04:25.840 --> 00:04:29.120 to pushing the envelope and asking for all 69 00:04:29.120 --> 00:04:33.600 kinds of things and making our community safer here in New Hampshire 70 00:04:35.640 --> 00:04:38.640