WEBVTT

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It is my pleasure to introduce

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the Office of the Immigration
Detention Ombudsman, or OIDO.

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We play an important role
in overseeing and promoting

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safe and humane
conditions for individuals

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in U.S. immigration
detention and custody.

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OIDO is an independent office

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within the U.S.
Department of Homeland Security

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that is committed to
keeping or improving

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the best possible conditions

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for those in our
immigration detention system.

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We serve as an
objective, credible resource

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for those impacted by
immigration detention.

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To accomplish this,

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OIDO has positioned case
managers and investigators

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across the Nation
to have easy access

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to ICE and CBP facilities,

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enabling us to resolve
detention issues proactively

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and as fast as possible.

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Detainees or their advocates

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can file
complaints on those issues,

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or they can arise through our

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announced and
unannounced inspections

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of immigration
detention facilities.

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To learn more,
visit DHS.gov/OIDO.