WEBVTT

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>> CALENTHIA BANKS: Good afternoon,
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ladies and gentlemen my name is Len
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Banks with the Office of Trade Relations
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thank you for joining us today. Today's
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webinar is: Continuing Education: New
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Requirements for Individual Licensed
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Customs Brokers we have an expected
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duration of about one hour. We have a
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few housekeeping items.
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Everyone will be kept on mute during
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the presentation. So that we can keep
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the line clear of background noise. If
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you have any questions or comments, we
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invite you to type them into the chat
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box at any time during the
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presentation.
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We will be holding all questions to
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the end of the presentation. And we
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will answer as many as we can from the
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chat box during the Q&A period.
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The continuing education credit code
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will be placed in the WebEx chat box
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throughout the presentation.
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Today's presenter is commercial
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operations revenue and interdivision
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Director Shari McCann, Ms. McCann, over
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to you.
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>> SHARI McCANN: Thanks, Len, and
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good afternoon, everybody.
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As lymph node mentioned my name is
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Shari McCann -- as Len mentioned -- I am
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the Director for the Commercial
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Operations, Revenue and Entry within
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the Office of Trade at U.S. border
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protection. Our webinar today will
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cover the new continuing education
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requirements for individualized
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licensed custom brokers by the broker
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continuing education Final Rule that was
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published on June 23rd, just this past
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year. This year, June 23rd.
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So every day customs brokers
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facilitate the movement of an estimated
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107,000 shipments worth 9.2 billion into
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the United States.
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The new continuing education
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requirements will help to ensure that
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customs brokers stay up to date on U.S.
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trade laws and regulations. And
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therefore, enhancing compliant trade and
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protecting against illicit trade
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entering the U.S. commerce in an
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increasingly interconnected global trade
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environment.
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Under the new regulation, each of
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CBP's 13,000 individualized licensed
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customs brokers will be required to earn
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36 hours of continuing education every 3
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years on the evolving customs rules and
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related U.S. trade laws in order to
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maintain their valid license. Beginning
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with the upcoming 2024 to 2027 triennial
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status period and that compliance
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timeline is a primary message that
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you're going to hear the team emphasize
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today to ensure that all of our
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individual licensed customs brokers
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understand when they have to start
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earning continuing broker continuing
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education credits.
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Again, individual brokers will be
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required to begin earning requirements,
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earning continuing education credit, in
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the 2024 to 2027 triennial period.
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And the team will share further
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specifics surrounding this initial
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triennial period and continuing
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education during today's webinar.
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So you'll find more information and
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resources on the continuing education
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requirements on our continuing education
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webpage that the team will share with you
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in today's webinar.
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We encourage individual customs
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brokers to continue monitoring our
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continuing education webpage for updated
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information on these continuing
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education requirements.
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I'd like to add that you can submit
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any questions related to continuing
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education to our dedicated email inbox
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which is continuingeducation -- one
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word.
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Continuingeducation@CBP.division.gov.
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And now to get the webinar started I
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would like to turn it over to Heather
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Cheshire of our team to review today's
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webinar agenda and introduce our team.
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Over to you, Heather.
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>> ELENA RYAN: Hi, thanks, Shari,
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before we get started I just want --.
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>> HEATHER CHESHIRE: Thanks, Shari
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before we get started I want to go over
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housekeeping we went over but I'm going
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to do it again this has been recorded and
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it will be posted on the continuing
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education webpage along with the slides
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at a later date . Please stay muted and
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don't share your audio throughout the
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webinar.
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Again, put your questions in the
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chat and we will address them at the
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end, as many as we can.
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And if you require closed captioning,
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select the CC at the bottom left of
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your screen. Next slide.
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In this webinar, we will provide a
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quick introduction of our team, walk
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through the new continuing education
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requirements, and we'll discuss next
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steps in the short- and long-term for
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brokers and aspiring accreditors.
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Next slide.
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All right. So here is the
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continuing Education Team.
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We already met Shari, she's our
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Division Director. Elena is the special
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advisor.
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She has been working on continuing
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education for a few years.
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Omar is our Branch Chief for the
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Broker Management Branch. And Marcia
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and Tiarah and I work under Omar and
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Shari.
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And we will be answering any
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questions that come into the continuing
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education inbox. The email is below.
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Shari said the email to you. We
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just want to make sure you're emailing
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this mailbox and not broker management
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about anything regarding continuing
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education.
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Next slide, please.
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Okay.
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Let's discuss the overview of the
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continuing education Final Rule.
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The Final Rule, like Shari said,
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amends CBP regulations to require
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continuing education for all active
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individual customs broker license
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holders. And it also creates a
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framework for administering this
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requirement.
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Active individual license holders
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which refers to a broker with a license
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that has not been suspended will be
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required to take 36 hours of continuing
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education every three years which works
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out to one hour a month.
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Individual licensed customs brokers
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will report the completion of their
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education as part of their triennial
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status report.
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I just want to note corporate
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license holders will not have a
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continuing education requirement.
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You may be asking this question in
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your head, do I need to meet the
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continuing education requirement for the
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upcoming triennial period in February
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2024? No.
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You will not have to do this until
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the next triennial, which begins in
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2024. And goes to 2027.
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Additionally, CBP will not require
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the full 36 hours in the initial
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triennial period. And we will publish
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the number of required education hours in
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a future Federal Register Notice.
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Once the educational opportunities
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are available, they will be located on
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CBP gov and that will include CBP gov
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webinars and events along with relevant
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partner Government agency, PGAs, and
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their training opportunities.
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The next step will be for CBP to
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solicit for and select accreditors who
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will review and approve non-Government
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training content for the continuing
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education program.
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Next slide, please.
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So we're taking several steps, which
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we will talk about in this slide and in
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the next three slides. In preparation
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for full implementation of the CE
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program.
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We're shooting for -- within 120
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days of the Final Rule that we will host
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some public webinars like this one to
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communicate new requirements and the
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implementation progress.
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We will issue a Request for
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Information. That's an RFI for
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potential accreditors, as well as hold
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Industry Days sessions for the interested
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parties.
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And finally, we are targeting an
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issue date by early 2024 to release a
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Request for Proposal, the RFP, to
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solicit continuing education
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accreditors.
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Now I'll turn it over to Elena to go
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over the next few slides.
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>> ELENA RYAN: Thank you so much,
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Heather, thank you, all for joining us
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today and we hope you get a lot of
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information and we look forward to
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taking your questions at the end of the
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presentation.
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So where Heather left off is sort of
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our initial short-term plan. Where
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we're looking to issue both a Request for
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Information, that's the RFI, and the
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Request for Proposal, which is the RFP.
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The reason why we're doing that is
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because this is a brand-new program with
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brand-new requirements for all of you.
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And for us, as well.
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And we just wanted to make sure that
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we have the absolute best available
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information most complete information as
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possible to make sure that we were
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listening to as many voices as possible
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as we proceed.
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So the RFI is basically it's exactly
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that. We're saying, hey, give us all the
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information that you can provide us.
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We are going to sit down with folks
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for one-on-one presentations.
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We're calling those Industry Days.
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And they will tell us what they find to
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be the most important aspects of
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continuing education.
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And see if there's anything we've
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missed. And we'll have the opportunity
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to exchange information.
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Anybody who would like to
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participate in Industry Days will make
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that very clear in the RFI process
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document. And we will make a
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appointments with folks so people know
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when they will be able to present .
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We're going to provide a couple of
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different options because of COVID and
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because of travel and because of
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schedules we're going to have the
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option of you can either present to us
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in-person in sort of the normal
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conference room setting. Or if you
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would prefer to do a webinar like this
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one with us, that will work, too. Or
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some hybrid.
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And from there, we will gather all of
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the information that we have. And we
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will put together a Request for
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Proposal.
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And I believe that's on our next
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slide.
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Thank you.
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So then we are going to put together
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this Request for Proposal. People will
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respond to a proposal. This is a
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non-monetary award.
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And we are not looking to select
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just one accreditor. So we'll have
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multiples.
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We don't know how many.
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We want more than one. We probably
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don't want 101. But we think we're
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going to get a good number that will
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provide people a lot of variety and
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opportunity when they would like to get
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their coursework reviewed and hopefully
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accredited.
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This is really, really important,
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folks, CBP is not an accreditor.
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So when you come to us and say, hey,
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I have this thing going on, can I count
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it as continuing education? We aren't
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going to be the ones who say yes or no
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on that because we aren't the
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accreditors. You'll have to go to one of
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the approved accreditors. How will you
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know who these folks are? Great
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question. We're going to publish that in
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the Federal Register Notice that will be
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published once we have made our
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selections. And that's going to tell
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you who the accreditors are. How to get
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to them. Obviously websites and things
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like that that's going to be -- make it
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as easy as possible for you to get to the
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accreditors, we will update our webpage
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to have them listed there. It will be
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very obvious to you what your next steps
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are. We're also going to tell you the
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number of credit hours that you need to
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get between now and the 2027 reporting
00:12:30.733 --> 00:12:33.048
period. Excuse me.
00:12:33.048 --> 00:12:35.015
As we can't say this enough, as
00:12:35.015 --> 00:12:37.144
Heather said, as Shari said, you do not
00:12:37.144 --> 00:12:41.263
have to get any credit hours between now
00:12:41.263 --> 00:12:42.637
and 2024 reporting period.
00:12:42.637 --> 00:12:44.959
We are getting things set up. You
00:12:44.959 --> 00:12:48.263
do not have to do anything.
00:12:48.263 --> 00:12:50.581
Now, I'm going -- in a few slides
00:12:50.581 --> 00:12:53.121
I'm going to say, but wait, there's some
00:12:53.121 --> 00:12:54.676
stuff you can be doing but it's not
00:12:54.676 --> 00:12:55.970
going to be retirement. It's just best
00:12:55.970 --> 00:12:57.621
practices.
00:12:57.621 --> 00:13:01.485
After we do the selection process, we
00:13:01.485 --> 00:13:03.017
are going to work pretty much hand in
00:13:03.017 --> 00:13:05.227
hand with the accreditors to build the
00:13:05.227 --> 00:13:07.568
program. And when they are ready to go,
00:13:07.568 --> 00:13:10.269
you will also know it. When you are
00:13:10.269 --> 00:13:13.283
able to start submitting things for
00:13:13.283 --> 00:13:15.189
accreditation and where you can find
00:13:15.189 --> 00:13:17.617
different programs.
00:13:17.617 --> 00:13:22.645
We are also going to be working with
00:13:22.645 --> 00:13:24.228
the other partner Government agencies
00:13:24.228 --> 00:13:27.680
that we have that have a close tie or
00:13:27.680 --> 00:13:30.901
lots of activity with CBP to make sure
00:13:30.901 --> 00:13:32.069
that activities that they are doing that
00:13:32.069 --> 00:13:33.978
would be relevant to you as customs
00:13:33.978 --> 00:13:36.863
brokers also count for credit and of
00:13:36.863 --> 00:13:40.271
course those things are very often free
00:13:40.271 --> 00:13:42.136
very often online there's just some great
00:13:42.136 --> 00:13:43.999
opportunities for you all and we want
00:13:43.999 --> 00:13:45.796
to be sure you can tap those as
00:13:45.796 --> 00:13:46.225
necessary.
00:13:46.225 --> 00:13:48.350
All right. Folks, I believe I
00:13:48.350 --> 00:13:50.432
covered just about everything on this
00:13:50.432 --> 00:13:55.478
slide so we can move to the next.
00:13:55.478 --> 00:13:58.255
Okay. As I said, you don't have to
00:13:58.255 --> 00:14:00.946
do anything as a regulatory requirement
00:14:00.946 --> 00:14:04.176
in the next couple of months before the
00:14:04.176 --> 00:14:06.577
2024 triennial reporting period. But
00:14:06.577 --> 00:14:08.039
that doesn't mean there aren't things
00:14:08.039 --> 00:14:09.360
that you can do.
00:14:09.360 --> 00:14:11.198
I know you all have read the rule
00:14:11.198 --> 00:14:12.860
cover to cover. There will be a quiz
00:14:12.860 --> 00:14:14.501
here at the end. I kid.
00:14:14.501 --> 00:14:16.035
But do read the rule. It's helpful.
00:14:16.035 --> 00:14:18.292
I also found it helpful in preparing
00:14:18.292 --> 00:14:21.084
for this webinar to read through the
00:14:21.084 --> 00:14:23.227
NPRM. And that was the Proposed Rule
00:14:23.227 --> 00:14:26.647
that was back a couple of years ago.
00:14:26.647 --> 00:14:28.893
We put forth a lot of things in
00:14:28.893 --> 00:14:30.517
there. And then of course we responded
00:14:30.517 --> 00:14:31.974
to them. But there was a lot of
00:14:31.974 --> 00:14:33.530
information that didn't carry directly
00:14:33.530 --> 00:14:35.381
over to the Final Rule. In the
00:14:35.381 --> 00:14:38.708
preamble. That you might find useful
00:14:38.708 --> 00:14:40.750
and you know get the juices flowing
00:14:40.750 --> 00:14:41.652
there, as well.
00:14:41.652 --> 00:14:46.617
If you work for a company that has a
00:14:46.617 --> 00:14:48.057
standard training for its broker or
00:14:48.057 --> 00:14:49.991
broker employers or those working in
00:14:49.991 --> 00:14:51.324
international trade compliance, continue
00:14:51.324 --> 00:14:53.195
to take all of those trainings that your
00:14:53.195 --> 00:14:55.594
company requires. Obviously we aren't
00:14:55.594 --> 00:14:57.094
interfering in that process. And you
00:14:57.094 --> 00:14:59.630
shouldn't be sitting on your hands
00:14:59.630 --> 00:15:01.111
waiting for a thumbs up or thumbs down
00:15:01.111 --> 00:15:04.590
from all of us or any accreditors to
00:15:04.590 --> 00:15:06.086
take training that your company
00:15:06.086 --> 00:15:06.655
requires.
00:15:06.655 --> 00:15:08.447
So make sure you keep up with that.
00:15:08.447 --> 00:15:11.002
If you are currently enrolled or I
00:15:11.002 --> 00:15:12.767
don't know if enrolled is the right
00:15:12.767 --> 00:15:16.934
word. But if you're a current recipient
00:15:16.934 --> 00:15:19.507
of the CCS certificate or the CES
00:15:19.507 --> 00:15:21.152
certifications, go ahead and keep doing
00:15:21.152 --> 00:15:22.464
those things.
00:15:22.464 --> 00:15:25.969
We envision that that will be
00:15:25.969 --> 00:15:28.198
approved credits. We made that
00:15:28.198 --> 00:15:30.418
assumption in our economic analysis in
00:15:30.418 --> 00:15:34.073
both the NPRM and the Final Rule.
00:15:34.073 --> 00:15:35.932
Keep on doing those things. We know
00:15:35.932 --> 00:15:38.794
those are valuable to you.
00:15:38.794 --> 00:15:40.577
And you get a lot of use out of
00:15:40.577 --> 00:15:42.828
them. As part of your marketing as a
00:15:42.828 --> 00:15:43.232
broker.
00:15:43.232 --> 00:15:45.066
So please don't stop those
00:15:45.066 --> 00:15:48.276
activities if you are involved in them.
00:15:48.276 --> 00:15:50.521
And if you're interested in starting
00:15:50.521 --> 00:15:52.433
that's a good thing to start exploring.
00:15:52.433 --> 00:15:55.025
Keep on attending events that cover
00:15:55.025 --> 00:15:56.168
customs topics of relevance and
00:15:56.168 --> 00:15:58.708
importance. Sometimes those are the
00:15:58.708 --> 00:16:00.360
national level. We used to call them
00:16:00.360 --> 00:16:02.462
Trade Days we call them something
00:16:02.462 --> 00:16:04.453
different now but we used to have -- or
00:16:04.453 --> 00:16:07.148
we do still have an Annual Conference
00:16:07.148 --> 00:16:09.189
that you can attend that is the kind of
00:16:09.189 --> 00:16:10.469
thing that will be available for
00:16:10.469 --> 00:16:13.871
credit.
00:16:13.871 --> 00:16:17.452
There are port days that our port
00:16:17.452 --> 00:16:18.441
directors at the local level will put
00:16:18.441 --> 00:16:20.909
out where they host you all and have you
00:16:20.909 --> 00:16:23.426
come in and talk about important events
00:16:23.426 --> 00:16:25.324
those kind of things are good to keep on
00:16:25.324 --> 00:16:25.878
attending.
00:16:25.878 --> 00:16:29.712
Many of you are good old friends to
00:16:29.712 --> 00:16:31.541
the CBP webinars particularly the NCSD
00:16:31.541 --> 00:16:33.967
-- that NCSD puts on. Keep on doing
00:16:33.967 --> 00:16:35.634
those kinds of things. We are happy to
00:16:35.634 --> 00:16:38.686
put those on as a free activity. And we
00:16:38.686 --> 00:16:40.539
hope you get use out of those. Keep on
00:16:40.539 --> 00:16:41.352
going.
00:16:41.352 --> 00:16:42.909
Then start looking around at your
00:16:42.909 --> 00:16:44.559
life and seeing what kinds of things
00:16:44.559 --> 00:16:47.394
that you're doing on an everyday basis
00:16:47.394 --> 00:16:49.109
that might be able to qualify for credit
00:16:49.109 --> 00:16:52.406
hours and I've put a few things there.
00:16:52.406 --> 00:16:54.042
Attending program meetings of either
00:16:54.042 --> 00:16:55.345
your local Association for the Study of
00:16:55.345 --> 00:16:56.615
African American Life and History or
00:16:56.615 --> 00:16:57.589
your regional association or the
00:16:57.589 --> 00:16:58.219
national.
00:16:58.219 --> 00:17:00.686
Again, we mentioned the NCSD webinars
00:17:00.686 --> 00:17:04.462
that CBP hosts on a fairly frequent
00:17:04.462 --> 00:17:08.350
basis. Again, the Trade Days and
00:17:08.350 --> 00:17:10.210
whatever online training courses you find
00:17:10.210 --> 00:17:11.977
useful whether that's formal such as
00:17:11.977 --> 00:17:13.791
the CCS certification, other
00:17:13.791 --> 00:17:15.793
certification, or things that you just
00:17:15.793 --> 00:17:17.546
find useful.
00:17:17.546 --> 00:17:19.854
And make sure that you are doing all
00:17:19.854 --> 00:17:21.191
of your other requirements that are
00:17:21.191 --> 00:17:25.193
contained in 19 CFR Part 111 to maintain
00:17:25.193 --> 00:17:26.804
your individual license. Don't stop
00:17:26.804 --> 00:17:28.556
paying your annual fees and complying
00:17:28.556 --> 00:17:30.079
with all of your other reporting
00:17:30.079 --> 00:17:34.506
requirements, including the trienyell .
00:17:34.506 --> 00:17:36.205
Because those -- triennial. Those
00:17:36.205 --> 00:17:37.786
requirements are still very much in
00:17:37.786 --> 00:17:39.272
place there's just not anything new for
00:17:39.272 --> 00:17:41.401
the upcoming triennial and of course
00:17:41.401 --> 00:17:42.638
always be checking the continuing
00:17:42.638 --> 00:17:44.222
education webpage .
00:17:44.222 --> 00:17:47.131
I am aiming for a tempo of a
00:17:47.131 --> 00:17:49.673
question of the week. And one of the
00:17:49.673 --> 00:17:52.422
reasons why we will not be answering
00:17:52.422 --> 00:17:53.793
every single question here today is not
00:17:53.793 --> 00:17:55.588
only because of time but for some of the
00:17:55.588 --> 00:17:56.698
questions that I think require a little
00:17:56.698 --> 00:17:58.782
bit more in-depth answer or I don't know
00:17:58.782 --> 00:18:01.406
the answer to it yet, those are the
00:18:01.406 --> 00:18:04.794
kinds of things that will be the food for
00:18:04.794 --> 00:18:07.398
the question of the week. And we'll
00:18:07.398 --> 00:18:10.436
answer to those as frequently as we can
00:18:10.436 --> 00:18:14.526
and get them up there for you to review
00:18:14.526 --> 00:18:15.423
and absorb.
00:18:15.423 --> 00:18:18.704
And if we can move to the next slide,
00:18:18.704 --> 00:18:21.302
I think I covered what I needed to
00:18:21.302 --> 00:18:22.463
there. Oh, all right.
00:18:22.463 --> 00:18:28.487
And here we are at questions.
00:18:28.487 --> 00:18:33.231
So I have a list of questions here in
00:18:33.231 --> 00:18:36.160
front of me. And so I will just bear
00:18:36.160 --> 00:18:38.072
with me one second to review a few of
00:18:38.072 --> 00:18:39.622
them.
00:18:39.622 --> 00:18:43.262
Okay. There are some really great
00:18:43.262 --> 00:18:44.574
questions here. Thank you all so much.
00:18:44.574 --> 00:18:46.942
I won't be able to answer all of them
00:18:46.942 --> 00:18:48.540
but I will do the very best I can.
00:18:48.540 --> 00:18:50.365
One person asks, we are very
00:18:50.365 --> 00:18:54.108
interested in how to get our internal
00:18:54.108 --> 00:18:56.659
trainings to count for our training
00:18:56.659 --> 00:18:58.020
requirements.
00:18:58.020 --> 00:18:59.042
Terrific question. Thank you very
00:18:59.042 --> 00:19:00.985
much.
00:19:00.985 --> 00:19:03.111
We don't have the exact process for
00:19:03.111 --> 00:19:04.840
how that is going to work because again,
00:19:04.840 --> 00:19:07.673
we need to both select the accreditors
00:19:07.673 --> 00:19:10.107
and work with the accreditors. But one
00:19:10.107 --> 00:19:11.557
of the things that we are going to work
00:19:11.557 --> 00:19:13.703
through with them is how does a company
00:19:13.703 --> 00:19:17.193
come to you with their training
00:19:17.193 --> 00:19:19.776
requirements and have us have the
00:19:19.776 --> 00:19:21.654
accreditors look at them and approve
00:19:21.654 --> 00:19:22.721
them for training.
00:19:22.721 --> 00:19:24.913
We would like to work with companies
00:19:24.913 --> 00:19:26.346
to do that as well as the individuals
00:19:26.346 --> 00:19:27.701
who work for those companies.
00:19:27.701 --> 00:19:33.007
So that we're only, we meaning the
00:19:33.007 --> 00:19:33.997
accreditors, are only looking at the
00:19:33.997 --> 00:19:35.405
training once and it applies to
00:19:35.405 --> 00:19:37.254
everybody in that company who takes it.
00:19:37.254 --> 00:19:39.380
So that it's a little easier for the
00:19:39.380 --> 00:19:40.594
people working in the company. They
00:19:40.594 --> 00:19:42.806
don't all have to submit something. The
00:19:42.806 --> 00:19:44.267
company can submit something on their
00:19:44.267 --> 00:19:45.885
behalf. And we will approve at the
00:19:45.885 --> 00:19:46.513
company level.
00:19:46.513 --> 00:19:49.085
Again, the accreditors will be doing
00:19:49.085 --> 00:19:52.046
the approval, not CBP.
00:19:52.046 --> 00:19:57.747
Will the NCBFAA CCS that's the
00:19:57.747 --> 00:19:59.845
customs specialist certification count
00:19:59.845 --> 00:20:01.192
as credit toward the continuing
00:20:01.192 --> 00:20:02.629
education requirement? Officially I
00:20:02.629 --> 00:20:04.745
cannot say yes or no.
00:20:04.745 --> 00:20:06.922
But unofficially because we don't
00:20:06.922 --> 00:20:09.744
have our accreditors in place yet, yeah,
00:20:09.744 --> 00:20:12.542
I think you can be fairly sure that the
00:20:12.542 --> 00:20:19.481
certifications both the CCS and the CES
00:20:19.481 --> 00:20:20.143
will count.
00:20:20.143 --> 00:20:23.370
We made that assumption in our
00:20:23.370 --> 00:20:26.059
economic analysis. And so it would be
00:20:26.059 --> 00:20:29.025
-- it would not be to our advantage to
00:20:29.025 --> 00:20:30.215
suddenly take that away. We don't want
00:20:30.215 --> 00:20:31.669
to do that.
00:20:31.669 --> 00:20:34.686
Will the educational opportunities
00:20:34.686 --> 00:20:38.327
be available following February 2024?
00:20:38.327 --> 00:20:41.684
Yes, when exactly? We don't know. And
00:20:41.684 --> 00:20:44.169
of course things like the CES and the
00:20:44.169 --> 00:20:48.405
CCS and things that AEEI puts on, those
00:20:48.405 --> 00:20:50.223
kinds of things are just going to keep on
00:20:50.223 --> 00:20:51.311
happening.
00:20:51.311 --> 00:20:53.069
When you need to start taking credit
00:20:53.069 --> 00:20:57.538
for them, that will be announced in the
00:20:57.538 --> 00:20:59.026
-- that will be announced in the Federal
00:20:59.026 --> 00:20:59.793
Register Notice.
00:20:59.793 --> 00:21:02.644
If you decide, well, at the
00:21:02.644 --> 00:21:04.957
beginning of the 2024 I'm going to take
00:21:04.957 --> 00:21:06.643
all these hours even though I don't know
00:21:06.643 --> 00:21:08.755
the certain date well, you're only going
00:21:08.755 --> 00:21:11.713
to get credit for the date we put
00:21:11.713 --> 00:21:12.912
forward and then on.
00:21:12.912 --> 00:21:14.809
So just be mindful of that. We
00:21:14.809 --> 00:21:17.068
don't want to stop you from doing any
00:21:17.068 --> 00:21:18.748
activity that you would normally do and
00:21:18.748 --> 00:21:20.563
would enjoy doing and find value from
00:21:20.563 --> 00:21:22.654
but if you're trying to front load and
00:21:22.654 --> 00:21:26.076
get all 36 credit hours in the month of
00:21:26.076 --> 00:21:27.724
February 2024, eh, that probably will
00:21:27.724 --> 00:21:30.625
not work.
00:21:30.625 --> 00:21:33.934
Will CBP consider continuing
00:21:33.934 --> 00:21:36.461
education hours earned if they get it
00:21:36.461 --> 00:21:37.227
through other professional
00:21:37.227 --> 00:21:40.341
certifications? I'm not going to say yes
00:21:40.341 --> 00:21:42.594
or no because I'm not an accreditors.
00:21:42.594 --> 00:21:44.837
But I think that is a very interesting
00:21:44.837 --> 00:21:48.091
idea. And I hope that you put forth
00:21:48.091 --> 00:21:49.779
those credits with one of the
00:21:49.779 --> 00:21:53.356
accreditors and see if that will work
00:21:53.356 --> 00:21:54.318
for you.
00:21:54.318 --> 00:21:57.238
The examples that they gave were
00:21:57.238 --> 00:22:03.555
ACSM, APICS, ICPA for of you who get
00:22:03.555 --> 00:22:04.438
those professional certifications you
00:22:04.438 --> 00:22:05.973
know what those acronyms are, but I
00:22:05.973 --> 00:22:09.405
think that's a very -- that's a great
00:22:09.405 --> 00:22:10.929
suggestion. And we will definitely keep
00:22:10.929 --> 00:22:13.181
it in mind as we move forward. And it
00:22:13.181 --> 00:22:15.077
will be one of the things we ask the
00:22:15.077 --> 00:22:16.237
accreditors. Thank you very much for
00:22:16.237 --> 00:22:18.896
that question.
00:22:18.896 --> 00:22:21.610
Just wanted to confirm that the
00:22:21.610 --> 00:22:23.834
initial triennial report that's '24 to
00:22:23.834 --> 00:22:26.302
'27 is not required to have 36 credits.
00:22:26.302 --> 00:22:30.768
The CCS is only required after 2024.
00:22:30.768 --> 00:22:32.413
That is what we envision. Because we
00:22:32.413 --> 00:22:34.023
know that this is a brand-new program,
00:22:34.023 --> 00:22:36.697
we can see the runway ahead of us,
00:22:36.697 --> 00:22:39.724
there's a big end of the Fiscal Year in
00:22:39.724 --> 00:22:41.628
front of us which is always interesting
00:22:41.628 --> 00:22:43.796
for Government activity. We also have
00:22:43.796 --> 00:22:46.152
major holidays, Thanksgiving, New Year's,
00:22:46.152 --> 00:22:49.512
Christmas, lots of days off.
00:22:49.512 --> 00:22:51.597
We are not going to have this in
00:22:51.597 --> 00:22:53.214
place by February 2024.
00:22:53.214 --> 00:22:57.147
And for that reason we are going to
00:22:57.147 --> 00:22:59.193
-- we are going to make the number of
00:22:59.193 --> 00:23:01.486
credit hours less than 36. But we don't
00:23:01.486 --> 00:23:03.710
know exactly how much less. Because we
00:23:03.710 --> 00:23:05.637
aren't quite ready to go yet. That's
00:23:05.637 --> 00:23:07.571
why that Federal Register Notice that
00:23:07.571 --> 00:23:09.336
announces here are the accreditors and
00:23:09.336 --> 00:23:11.231
how many credits you need to take
00:23:11.231 --> 00:23:16.272
between now and February 2027, that's a
00:23:16.272 --> 00:23:17.751
really important Federal Register Notice.
00:23:17.751 --> 00:23:20.487
And that will have all the information
00:23:20.487 --> 00:23:23.480
there for you.
00:23:23.480 --> 00:23:25.255
That was also one of the reasons
00:23:25.255 --> 00:23:29.643
that we -- I don't know if you guys were
00:23:29.643 --> 00:23:31.682
paying that much attention to it,
00:23:31.682 --> 00:23:34.964
between the final and -- sorry; between
00:23:34.964 --> 00:23:37.699
the NPRM and the Final Rule but if you
00:23:37.699 --> 00:23:39.297
go back and look at the Proposed Rule,
00:23:39.297 --> 00:23:41.369
we originally had 40 and we got a lot of
00:23:41.369 --> 00:23:43.540
comments saying, um, why don't you just
00:23:43.540 --> 00:23:45.717
make it a credit a month so that's why we
00:23:45.717 --> 00:23:48.078
did that is because actually that was
00:23:48.078 --> 00:23:51.307
the difference between the ANPRM and the
00:23:51.307 --> 00:23:53.703
NPRM that's the third go-around with
00:23:53.703 --> 00:23:55.170
this people made the suggestion if you
00:23:55.170 --> 00:23:57.644
make it a credit a month that's going to
00:23:57.644 --> 00:24:00.328
make -- it's going to make it much easier
00:24:00.328 --> 00:24:03.583
to calculate credits and prorate, if you
00:24:03.583 --> 00:24:06.230
will, if people come in in the middle
00:24:06.230 --> 00:24:08.937
of a triennial period and get their
00:24:08.937 --> 00:24:10.978
license, how many credit hours are they
00:24:10.978 --> 00:24:11.785
going to need.
00:24:11.785 --> 00:24:15.868
You know, we don't want 17.25.
00:24:15.868 --> 00:24:18.054
That's ridiculous. We want it to be a
00:24:18.054 --> 00:24:19.089
solid number.
00:24:19.089 --> 00:24:23.209
That's easy to maintain.
00:24:23.209 --> 00:24:25.796
Will the corporate license holder be
00:24:25.796 --> 00:24:28.767
required to meet the CE requirements for
00:24:28.767 --> 00:24:32.511
their own CE license or are they exempt
00:24:32.511 --> 00:24:33.881
fantastic question as the license holder
00:24:33.881 --> 00:24:36.064
as the qualifier you're going to need to
00:24:36.064 --> 00:24:39.340
do the requirements based on your
00:24:39.340 --> 00:24:40.958
individual license, not at the corporate
00:24:40.958 --> 00:24:44.330
level but for your own qualifications as
00:24:44.330 --> 00:24:45.576
your individual license holder.
00:24:45.576 --> 00:24:46.444
Great question.
00:24:46.444 --> 00:24:50.646
And I had a couple like that. So
00:24:50.646 --> 00:24:56.234
it's on the mind, very, very good.
00:24:56.234 --> 00:24:58.529
This is another fantastic question.
00:24:58.529 --> 00:24:59.730
Very excited to answer it. Will there be
00:24:59.730 --> 00:25:06.264
enough free classes available to amass
00:25:06.264 --> 00:25:07.781
the required hours? Yes, we believe so.
00:25:07.781 --> 00:25:08.342

00:25:08.342 --> 00:25:10.276
And part of that is because the
00:25:10.276 --> 00:25:15.604
Government offerings will be free.
00:25:15.604 --> 00:25:17.039
Our partner Government agency
00:25:17.039 --> 00:25:18.535
offerings will also be free to the
00:25:18.535 --> 00:25:22.295
extent they have ever charged. I don't
00:25:22.295 --> 00:25:24.682
know for certain they have ever charged
00:25:24.682 --> 00:25:25.338
for events. But Government stuff is
00:25:25.338 --> 00:25:27.615
usually free and available to
00:25:27.615 --> 00:25:28.698
everyone. You just need to sign up.
00:25:28.698 --> 00:25:30.770
We are certainly going to be making
00:25:30.770 --> 00:25:33.236
sure there's enough content on our
00:25:33.236 --> 00:25:37.206
webinars that we have posted to the OTR
00:25:37.206 --> 00:25:39.750
website at cp.gov.
00:25:39.750 --> 00:25:42.138
The topics just -- at CBP.gov.
00:25:42.138 --> 00:25:44.185
The topics just don't get any
00:25:44.185 --> 00:25:45.535
simpler. The number of requirements
00:25:45.535 --> 00:25:48.846
that the trade has to comply with just
00:25:48.846 --> 00:25:51.629
don't ease up. And everything is you
00:25:51.629 --> 00:25:53.761
know new laws and new regulations come
00:25:53.761 --> 00:25:54.725
forward all the time.
00:25:54.725 --> 00:25:56.787
Even if they make things easier or
00:25:56.787 --> 00:25:58.661
more streamlined, there's still new
00:25:58.661 --> 00:26:00.653
processes and procedures and policies
00:26:00.653 --> 00:26:02.656
that we need to follow.
00:26:02.656 --> 00:26:06.329
So we think that you will be able to
00:26:06.329 --> 00:26:07.965
get education pretty much for free if
00:26:07.965 --> 00:26:09.558
that is what you choose to do.
00:26:09.558 --> 00:26:11.323
Again, we don't want to take away
00:26:11.323 --> 00:26:12.873
from the things that you're doing that
00:26:12.873 --> 00:26:14.986
you really have -- you find value in
00:26:14.986 --> 00:26:19.876
such as the CCS and CES certifications.
00:26:19.876 --> 00:26:21.790
We certainly don't want to downplay any
00:26:21.790 --> 00:26:23.470
of that if that's what you like to do
00:26:23.470 --> 00:26:25.319
and what you find value in.
00:26:25.319 --> 00:26:27.447
But we also want to make sure that
00:26:27.447 --> 00:26:31.988
this is attainable for people who are
00:26:31.988 --> 00:26:35.470
not part of a large corporation. People
00:26:35.470 --> 00:26:38.361
who don't live in a busy city with lots
00:26:38.361 --> 00:26:41.593
of opportunities. And for people who
00:26:41.593 --> 00:26:44.368
don't have tons and tons of time and
00:26:44.368 --> 00:26:46.116
resources to maintain their license.
00:26:46.116 --> 00:26:48.552
It has to be attainable for
00:26:48.552 --> 00:26:49.114
everyone.
00:26:49.114 --> 00:26:52.057
The purpose of this is not to make
00:26:52.057 --> 00:26:54.593
it so difficult that people go out of
00:26:54.593 --> 00:26:56.687
business or find it too difficult to
00:26:56.687 --> 00:26:58.325
maintain their license.
00:26:58.325 --> 00:27:01.561
This is intended to further
00:27:01.561 --> 00:27:04.148
professionalize your profession and give
00:27:04.148 --> 00:27:06.085
greater value to the license that you
00:27:06.085 --> 00:27:07.695
hold. Which you work so hard to
00:27:07.695 --> 00:27:09.242
obtain.
00:27:09.242 --> 00:27:12.093
Will the accreditors charge a fee to
00:27:12.093 --> 00:27:14.025
license holders? Another great
00:27:14.025 --> 00:27:16.833
question.
00:27:16.833 --> 00:27:22.382
Sorry; taking a sip of water.
00:27:22.382 --> 00:27:25.649
We are not requiring accreditors to
00:27:25.649 --> 00:27:27.245
charge a fee. Nor are we prohibiting
00:27:27.245 --> 00:27:30.304
them from charging a fee.
00:27:30.304 --> 00:27:31.714
That is one of the things they are
00:27:31.714 --> 00:27:35.507
going to have to put in any Request for
00:27:35.507 --> 00:27:39.042
Proposal that they give to us.
00:27:39.042 --> 00:27:40.878
If somebody comes to us and says,
00:27:40.878 --> 00:27:43.445
it's going to take us three weeks to
00:27:43.445 --> 00:27:45.977
accredit a course and it's going to cost
00:27:45.977 --> 00:27:50.771
$300, that is going to raise some dander
00:27:50.771 --> 00:27:53.157
with the CBP reviewers. Because to us
00:27:53.157 --> 00:27:55.420
that seems like an awful long time to
00:27:55.420 --> 00:27:57.920
review something. And a pretty hefty
00:27:57.920 --> 00:27:59.696
fee that a lot of people would not be
00:27:59.696 --> 00:28:02.704
able to pay.
00:28:02.704 --> 00:28:05.798
So we don't have a ceiling or a
00:28:05.798 --> 00:28:08.092
floor for the cost that somebody could
00:28:08.092 --> 00:28:11.115
charge. We do anticipate that
00:28:11.115 --> 00:28:13.376
accreditors will charge. But we want to
00:28:13.376 --> 00:28:15.252
be very careful when we work with them
00:28:15.252 --> 00:28:20.111
to make sure that those -- that they are
00:28:20.111 --> 00:28:21.707
competitive with one another and not ex
00:28:21.707 --> 00:28:23.128
orb at that point to the person who would
00:28:23.128 --> 00:28:27.567
be coming to them for a service.
00:28:27.567 --> 00:28:28.888
Okay.
00:28:28.888 --> 00:28:31.837
Will attendance at trade conferences
00:28:31.837 --> 00:28:33.475
be considered as continuing training?
00:28:33.475 --> 00:28:35.320
Yeah, I think so.
00:28:35.320 --> 00:28:37.194
Again we aren't accreditors but
00:28:37.194 --> 00:28:38.710
that's the kind of thing we wouldn't
00:28:38.710 --> 00:28:40.756
accredit because it's a Government
00:28:40.756 --> 00:28:42.723
activity I'm assuming by trade
00:28:42.723 --> 00:28:45.382
conferences you do mean a CBP hosted or
00:28:45.382 --> 00:28:47.727
otherwise Government hosted trade
00:28:47.727 --> 00:28:49.123
conference if there's things the private
00:28:49.123 --> 00:28:51.507
sector puts on then we would want to put
00:28:51.507 --> 00:28:52.549
an accreditation with that.
00:28:52.549 --> 00:28:54.996
One of the things that we're going
00:28:54.996 --> 00:28:57.088
to start doing for conferences that we
00:28:57.088 --> 00:28:59.150
put on and other activities that we put
00:28:59.150 --> 00:29:01.609
on is working with the Office of Trade
00:29:01.609 --> 00:29:06.738
Relations to I'm using air quotes now
00:29:06.738 --> 00:29:11.309
brand things that will be good for
00:29:11.309 --> 00:29:16.545
continuing education credit. And that
00:29:16.545 --> 00:29:19.110
will -- and the number of credits that
00:29:19.110 --> 00:29:26.981
we'll have. Sorry.
00:29:26.981 --> 00:29:33.786
Sorry about that. My conference
00:29:33.786 --> 00:29:35.004
room got raided.
00:29:35.004 --> 00:29:36.531
I think that was where I wanted to
00:29:36.531 --> 00:29:38.501
end with that one. Yeah, we just need
00:29:38.501 --> 00:29:39.895
to make sure that when you attend
00:29:39.895 --> 00:29:42.853
something that is CBP hosted, that you
00:29:42.853 --> 00:29:47.621
know if it will be eligible for
00:29:47.621 --> 00:29:49.147
continuing education credit and how much
00:29:49.147 --> 00:29:51.636
credit it will be worth.
00:29:51.636 --> 00:29:52.968
What type of proof of training will
00:29:52.968 --> 00:29:55.374
be required to be provided with the
00:29:55.374 --> 00:29:57.648
triennial report? That is great.
00:29:57.648 --> 00:30:02.043
What we are looking at is -- and we
00:30:02.043 --> 00:30:03.973
explained this a little bit in the Final
00:30:03.973 --> 00:30:05.404
Rule preamble.
00:30:05.404 --> 00:30:09.541
We are not looking for you to use a
00:30:09.541 --> 00:30:11.703
specific method to track your training.
00:30:11.703 --> 00:30:13.909
And we are not looking for specific
00:30:13.909 --> 00:30:16.397
formatting for the training, either.
00:30:16.397 --> 00:30:22.550
What we are looking to do is modify
00:30:22.550 --> 00:30:26.701
e-contribute CBP website to include a
00:30:26.701 --> 00:30:28.111
box -- e-CBP website to include a box or
00:30:28.111 --> 00:30:29.959
a radio button that you would click and
00:30:29.959 --> 00:30:31.623
then say yes I have completed the 36
00:30:31.623 --> 00:30:33.071
hours .
00:30:33.071 --> 00:30:34.741
Then following that triennial period
00:30:34.741 --> 00:30:37.593
we would go through and look at the web
00:30:37.593 --> 00:30:39.281
submissions to see -- make sure everybody
00:30:39.281 --> 00:30:41.735
checked their box. If you didn't check
00:30:41.735 --> 00:30:44.775
your box, then we would contact you and
00:30:44.775 --> 00:30:46.915
find out why. And there might be a
00:30:46.915 --> 00:30:49.503
perfectly good reason that, oops, I
00:30:49.503 --> 00:30:51.070
forgot to check it. That's fine.
00:30:51.070 --> 00:30:52.824
We'll work with you on all of that.
00:30:52.824 --> 00:30:55.095
And then we are also going to be
00:30:55.095 --> 00:30:57.711
working with the broker management
00:30:57.711 --> 00:31:01.159
officials at the centers to do some
00:31:01.159 --> 00:31:05.669
audits. And not audit with a capital
00:31:05.669 --> 00:31:07.042
regulatory audit. But just looking to
00:31:07.042 --> 00:31:10.161
see what people were doing. Seeing
00:31:10.161 --> 00:31:12.397
what people were -- seeing what
00:31:12.397 --> 00:31:14.072
activities people were counting. Again,
00:31:14.072 --> 00:31:17.772
the purpose is not to come down on any
00:31:17.772 --> 00:31:18.551
individual broker.
00:31:18.551 --> 00:31:20.522
The purpose is to look at the kinds
00:31:20.522 --> 00:31:22.913
of things you're doing and making sure
00:31:22.913 --> 00:31:34.486
that they add value to your license.
00:31:34.486 --> 00:31:37.794
If your company has multiple
00:31:37.794 --> 00:31:39.570
licensed customs brokers but sign up for
00:31:39.570 --> 00:31:40.941
training under one name can all
00:31:40.941 --> 00:31:42.915
attendees use that credit or will it only
00:31:42.915 --> 00:31:45.908
apply to the person whose name was used
00:31:45.908 --> 00:31:47.642
for registration? That's a tricky one
00:31:47.642 --> 00:31:49.403
for me to answer off the top of my
00:31:49.403 --> 00:31:51.863
head. But we will take that into
00:31:51.863 --> 00:31:53.991
consideration. We do understand there's
00:31:53.991 --> 00:31:55.907
things like group registration and it's
00:31:55.907 --> 00:31:57.636
all under one person. We'll have to make
00:31:57.636 --> 00:32:02.177
sure that that -- that the individual
00:32:02.177 --> 00:32:04.586
credit follows the actual individual and
00:32:04.586 --> 00:32:06.891
gets broken out from the group. So
00:32:06.891 --> 00:32:09.054
that's -- I don't have the exact
00:32:09.054 --> 00:32:10.535
mechanics of how that would work. But
00:32:10.535 --> 00:32:12.336
that was a great question to raise and
00:32:12.336 --> 00:32:13.925
we'll think about it going forward.
00:32:13.925 --> 00:32:15.454
Thank you very much.
00:32:15.454 --> 00:32:18.473
Define proof of training.
00:32:18.473 --> 00:32:22.094
I'm not going to. But I'll try to
00:32:22.094 --> 00:32:24.322
give you some clues and hints.
00:32:24.322 --> 00:32:26.260
Things like a certificate that you
00:32:26.260 --> 00:32:29.295
would get at the end of a training,
00:32:29.295 --> 00:32:32.233
whether online we would make something
00:32:32.233 --> 00:32:34.883
available at the end of the webinar for
00:32:34.883 --> 00:32:37.100
here is the certificate for the fact
00:32:37.100 --> 00:32:40.242
that you attended this training.
00:32:40.242 --> 00:32:43.850
Things like the trade symposia. We
00:32:43.850 --> 00:32:47.693
would have a registration -- proof of
00:32:47.693 --> 00:32:49.203
registration. Things like that. We
00:32:49.203 --> 00:32:53.992
don't want to define it too closely.
00:32:53.992 --> 00:32:56.215
Because then we can't be flexible and
00:32:56.215 --> 00:32:58.383
you may not -- you may think you have to
00:32:58.383 --> 00:33:00.193
do so much when you don't really have to
00:33:00.193 --> 00:33:02.683
do all that much.
00:33:02.683 --> 00:33:04.089
But that's one of the things we're
00:33:04.089 --> 00:33:06.112
going to be working with our partner
00:33:06.112 --> 00:33:08.001
Government agencies. With the Office of
00:33:08.001 --> 00:33:10.114
Trade Relations. As well as the
00:33:10.114 --> 00:33:14.553
accreditors on what types of proof do you
00:33:14.553 --> 00:33:17.096
have at the end, whether that's written
00:33:17.096 --> 00:33:19.564
proof, electronic proof or paper proof
00:33:19.564 --> 00:33:22.108
that you attended these activities.
00:33:22.108 --> 00:33:28.010
For training offered by CBP and PGAs
00:33:28.010 --> 00:33:29.958
we won't need approval from an
00:33:29.958 --> 00:33:32.931
accreditor, correct? Yes, that is
00:33:32.931 --> 00:33:34.877
correct. CBP is going to put on their
00:33:34.877 --> 00:33:37.261
activities, we are not going to go to an
00:33:37.261 --> 00:33:39.244
accreditor to get those approved if you
00:33:39.244 --> 00:33:41.386
find value in them that's great if you
00:33:41.386 --> 00:33:42.782
don't want to attend that day that's
00:33:42.782 --> 00:33:44.792
fine if you can't attend that day and
00:33:44.792 --> 00:33:46.758
want to watch the webinar playback at
00:33:46.758 --> 00:33:48.374
another time and receive credit for it
00:33:48.374 --> 00:33:50.555
that's all fine.
00:33:50.555 --> 00:33:53.088
But because we're Government, we
00:33:53.088 --> 00:33:55.028
aren't -- we're trying to educate.
00:33:55.028 --> 00:33:57.457
We're trying to provide the public as
00:33:57.457 --> 00:34:00.434
much -- and you specifically -- as much
00:34:00.434 --> 00:34:01.766
information as possible.
00:34:01.766 --> 00:34:03.630
So whether or not it was good
00:34:03.630 --> 00:34:05.444
training I suppose is debatable but it's
00:34:05.444 --> 00:34:07.300
going to be acceptable for continuing
00:34:07.300 --> 00:34:09.989
education credit.
00:34:09.989 --> 00:34:12.422
If you watched recorded webinars,
00:34:12.422 --> 00:34:14.084
how do you show proof we attended?
00:34:14.084 --> 00:34:16.828
Great question. That's another
00:34:16.828 --> 00:34:18.598
mechanical question that I can't answer
00:34:18.598 --> 00:34:20.384
right now but that is one that we have
00:34:20.384 --> 00:34:21.887
kicked around. That's something that we
00:34:21.887 --> 00:34:23.518
are going to be working out with the
00:34:23.518 --> 00:34:28.824
accreditors. When we have them up and
00:34:28.824 --> 00:34:29.575
running.
00:34:29.575 --> 00:34:36.471
That's pretty important because we
00:34:36.471 --> 00:34:40.226
know that that is a lot of what people
00:34:40.226 --> 00:34:41.922
are doing now these days especially
00:34:41.922 --> 00:34:43.428
because we are -- we are national. So
00:34:43.428 --> 00:34:47.044
attending an 8 a.m. webinar on the West
00:34:47.044 --> 00:34:48.724
Coast is not a feasible activity and it
00:34:48.724 --> 00:34:51.298
would be much more helpful to watch a
00:34:51.298 --> 00:34:53.000
playback on that when it's more
00:34:53.000 --> 00:34:53.846
convenient for you.
00:34:53.846 --> 00:34:57.333
All righty.
00:34:57.333 --> 00:35:00.404
We have another question on CCS and
00:35:00.404 --> 00:35:01.089
CES.
00:35:01.089 --> 00:35:04.133
Because the CCS requires more hours
00:35:04.133 --> 00:35:06.602
than this new requirement, can we use
00:35:06.602 --> 00:35:10.406
our CCS credit towards our broker
00:35:10.406 --> 00:35:12.352
license CE requirement? Again, I cannot
00:35:12.352 --> 00:35:15.104
give you the official, no problem. But
00:35:15.104 --> 00:35:17.662
that is what we are envisioning.
00:35:17.662 --> 00:35:19.299
And we do realize that it's more
00:35:19.299 --> 00:35:23.098
hours, quite a few more hours. And it's
00:35:23.098 --> 00:35:23.917
good quality education.
00:35:23.917 --> 00:35:26.353
So if you are currently a CCS holder
00:35:26.353 --> 00:35:30.567
or CES holder or both, this new
00:35:30.567 --> 00:35:35.093
requirement is going to be a cinch.
00:35:35.093 --> 00:35:39.207
How long do we need to retain proof
00:35:39.207 --> 00:35:43.897
of training credit? That is in the Final
00:35:43.897 --> 00:35:46.814
Rule. And it's basic record keeping
00:35:46.814 --> 00:35:47.401
requirements.
00:35:47.401 --> 00:35:51.226
But again, we aren't making it
00:35:51.226 --> 00:35:54.278
mandatory that you keep a paper list or a
00:35:54.278 --> 00:36:00.705
spreadsheet or use a certain tool.
00:36:00.705 --> 00:36:04.480
You can maintain your records in the
00:36:04.480 --> 00:36:06.739
manner that works best for you as an
00:36:06.739 --> 00:36:08.109
individual.
00:36:08.109 --> 00:36:12.629
What about the individuals who are
00:36:12.629 --> 00:36:14.758
sitting for the brokers exam in 2023 and
00:36:14.758 --> 00:36:17.520
get their license in 2024? So we are
00:36:17.520 --> 00:36:19.610
going to consider that you have -- that
00:36:19.610 --> 00:36:23.828
you don't have to take any continuing
00:36:23.828 --> 00:36:25.636
education training in that first
00:36:25.636 --> 00:36:27.480
triennial period where you get your
00:36:27.480 --> 00:36:28.355
license in.
00:36:28.355 --> 00:36:31.410
So if you sat for the brokers exam
00:36:31.410 --> 00:36:35.502
in 2025, passed, got through the
00:36:35.502 --> 00:36:38.516
background check. Were awarded your
00:36:38.516 --> 00:36:42.058
license. Your first triennial reporting
00:36:42.058 --> 00:36:44.994
period that would contain continuing
00:36:44.994 --> 00:36:47.598
education would be the one starting in
00:36:47.598 --> 00:36:50.712
2027. And the rationale behind that is
00:36:50.712 --> 00:36:52.496
that exam is pretty damn hard and you
00:36:52.496 --> 00:36:54.849
did a lot of studying for it.
00:36:54.849 --> 00:36:57.206
You're pretty current on what's
00:36:57.206 --> 00:37:00.857
important and what's needed.
00:37:00.857 --> 00:37:02.980
So -- and we know how much you went
00:37:02.980 --> 00:37:05.597
through to get your license.
00:37:05.597 --> 00:37:07.702
So that's not going to affect a ton
00:37:07.702 --> 00:37:10.390
of people but it will affect some so
00:37:10.390 --> 00:37:12.131
great question there.
00:37:12.131 --> 00:37:15.874
There are a lot of repeat
00:37:15.874 --> 00:37:17.351
questions.
00:37:17.351 --> 00:37:20.896
Sorry; I'm just finding one that I
00:37:20.896 --> 00:37:23.740
haven't answered. I am a licensed
00:37:23.740 --> 00:37:25.748
broker but will work for an importer not
00:37:25.748 --> 00:37:27.912
a broker and we do not self-file does
00:37:27.912 --> 00:37:28.990
the continuing education requirement
00:37:28.990 --> 00:37:29.965
apply to me?
00:37:29.965 --> 00:37:33.352
Yes, it does. Unless your license
00:37:33.352 --> 00:37:37.378
has been suspended, you will need to
00:37:37.378 --> 00:37:38.671
meet this requirement.
00:37:38.671 --> 00:37:40.704
So how you file, when you file, how
00:37:40.704 --> 00:37:43.038
much you file, when the last time you
00:37:43.038 --> 00:37:45.650
filed, none of that matters to us. It
00:37:45.650 --> 00:37:47.310
is all based on whether or not your
00:37:47.310 --> 00:37:49.186
license is active and not in a suspended
00:37:49.186 --> 00:37:52.651
state.
00:37:52.651 --> 00:37:54.578
Status is maybe a better word.
00:37:54.578 --> 00:37:56.547
Suspended status.
00:37:56.547 --> 00:38:00.184
What are some of the accreditor
00:38:00.184 --> 00:38:00.931
qualification requirements?
00:38:00.931 --> 00:38:02.643
That's a great question.
00:38:02.643 --> 00:38:05.910
We haven't laid those out in stone
00:38:05.910 --> 00:38:08.366
yet. Because we are, again, putting
00:38:08.366 --> 00:38:10.109
forth that Request for Information to
00:38:10.109 --> 00:38:11.768
make sure we captured what we should be
00:38:11.768 --> 00:38:12.757
capturing.
00:38:12.757 --> 00:38:14.774
And then the Request for Proposal
00:38:14.774 --> 00:38:17.936
will have those criteria defined a lot
00:38:17.936 --> 00:38:20.127
more -- laid out a lot more carefully and
00:38:20.127 --> 00:38:22.334
clearly. So an accreditor will need to
00:38:22.334 --> 00:38:26.048
be able to meet all those requirements
00:38:26.048 --> 00:38:27.258
in order to be considered as an
00:38:27.258 --> 00:38:30.101
accreditor.
00:38:30.101 --> 00:38:32.264
The criteria, the draft criteria,
00:38:32.264 --> 00:38:35.456
are laid out in the NPRM. So if you want
00:38:35.456 --> 00:38:37.878
to go back and get a sense of what is
00:38:37.878 --> 00:38:39.184
probably going to be required or at least
00:38:39.184 --> 00:38:41.268
a subset of what is going to be
00:38:41.268 --> 00:38:44.644
required, look back at the NPRM. And
00:38:44.644 --> 00:38:46.493
that will lay those out for you.
00:38:46.493 --> 00:38:48.428
In that list, it does -- that is one
00:38:48.428 --> 00:38:50.418
of the things that we do say is that
00:38:50.418 --> 00:38:54.296
somebody on the accreditors staff should
00:38:54.296 --> 00:38:55.524
have a license. That was one of the
00:38:55.524 --> 00:38:57.922
things we laid out. But again those
00:38:57.922 --> 00:38:59.422
are just draft criteria, they are not
00:38:59.422 --> 00:39:01.132
set in stone. But that does happen to be
00:39:01.132 --> 00:39:08.713
one that we put in there in the draft.
00:39:08.713 --> 00:39:10.068
Did you mention corporate license
00:39:10.068 --> 00:39:12.361
qualifiers aren't subject to the
00:39:12.361 --> 00:39:13.132
continuing education requirement I did
00:39:13.132 --> 00:39:14.546
not mention that but we were talking
00:39:14.546 --> 00:39:18.967
about that earlier so I'll just -- so
00:39:18.967 --> 00:39:21.706
I'll reiterate that if you are the
00:39:21.706 --> 00:39:26.504
qualifier, the individual who qualifies
00:39:26.504 --> 00:39:28.646
for your corporate license yes you as
00:39:28.646 --> 00:39:30.306
the individualized license holder will
00:39:30.306 --> 00:39:32.654
have to take the continuing education
00:39:32.654 --> 00:39:33.820
requirement the corporate license
00:39:33.820 --> 00:39:35.524
doesn't have this attachment -- doesn't
00:39:35.524 --> 00:39:37.553
have these requirements attached to it
00:39:37.553 --> 00:39:38.996
because at the corporate level you're
00:39:38.996 --> 00:39:40.367
doing corporate level training for all
00:39:40.367 --> 00:39:42.966
the employees and it doesn't pertain to
00:39:42.966 --> 00:39:49.677
the individual.
00:39:49.677 --> 00:39:51.457
Looking again.
00:39:51.457 --> 00:39:56.906
Will there be some sort of portal
00:39:56.906 --> 00:39:58.938
where we can review how many credits we
00:39:58.938 --> 00:40:00.786
have attained?
00:40:00.786 --> 00:40:02.401
We think so.
00:40:02.401 --> 00:40:07.274
That is one of the things that we are
00:40:07.274 --> 00:40:08.782
looking -- will be one of the criteria
00:40:08.782 --> 00:40:11.993
that we put in the RFP.
00:40:11.993 --> 00:40:12.991
We think.
00:40:12.991 --> 00:40:16.496
Which is are you going to offer a
00:40:16.496 --> 00:40:20.682
tool or some sort of online portal that
00:40:20.682 --> 00:40:22.662
will allow people to easily track their
00:40:22.662 --> 00:40:25.648
hours. Whether or not they take your
00:40:25.648 --> 00:40:27.777
education or accreditation or not.
00:40:27.777 --> 00:40:33.210
And I think that at least one method
00:40:33.210 --> 00:40:36.284
portal tool access point will be
00:40:36.284 --> 00:40:38.621
available to you for that.
00:40:38.621 --> 00:40:40.512
We were looking for something that
00:40:40.512 --> 00:40:43.216
could be put in ACE, as well. That's a
00:40:43.216 --> 00:40:46.214
possibility. But probably we're not
00:40:46.214 --> 00:40:49.052
going to be able to prioritize that at
00:40:49.052 --> 00:40:51.217
least in the short term for CBP.
00:40:51.217 --> 00:40:53.370
But we do realize that we put that in
00:40:53.370 --> 00:40:56.782
the Final Rule as a possibility. And we
00:40:56.782 --> 00:40:57.964
will continue to explore the
00:40:57.964 --> 00:41:00.195
feasibility of doing that.
00:41:00.195 --> 00:41:05.684
Will some of the old seminars already
00:41:05.684 --> 00:41:08.622
posted count towards a credit after the
00:41:08.622 --> 00:41:11.251
date is posted on the Federal Register?
00:41:11.251 --> 00:41:12.903
No, it's things going forward.
00:41:12.903 --> 00:41:18.832
And we are going to make sure that
00:41:18.832 --> 00:41:20.461
accreditation is going to be good for a
00:41:20.461 --> 00:41:23.120
year. And what that means is that the
00:41:23.120 --> 00:41:24.982
people who are providing this education
00:41:24.982 --> 00:41:27.416
are making the effort on a yearly basis
00:41:27.416 --> 00:41:29.574
to make sure that their content is
00:41:29.574 --> 00:41:32.880
fresh, up to date, relevant, conforms
00:41:32.880 --> 00:41:35.846
with all laws and regulations that it
00:41:35.846 --> 00:41:39.406
should be. And yes, maybe things don't
00:41:39.406 --> 00:41:40.856
change all that much on that particular
00:41:40.856 --> 00:41:42.143
topic from year to year.
00:41:42.143 --> 00:41:45.000
But you know, you would be hard
00:41:45.000 --> 00:41:46.734
pressed to find a topic that's like
00:41:46.734 --> 00:41:47.267
that.
00:41:47.267 --> 00:41:48.566
Everything has new requirements
00:41:48.566 --> 00:41:51.146
every year. And regulations come into
00:41:51.146 --> 00:41:53.779
place, regulations go away, things like
00:41:53.779 --> 00:41:55.930
drawback which are a simplification but
00:41:55.930 --> 00:41:57.241
also very complicated.
00:41:57.241 --> 00:42:00.234
Things like that just need a yearly
00:42:00.234 --> 00:42:02.598
refresher . And of course things like
00:42:02.598 --> 00:42:06.371
the Type 86 entries is an ever evolving
00:42:06.371 --> 00:42:08.076
topic that always needs new content
00:42:08.076 --> 00:42:09.648
behind it and new discussions behind
00:42:09.648 --> 00:42:10.567
it.
00:42:10.567 --> 00:42:14.968
So watching a webinar from 2019 is
00:42:14.968 --> 00:42:16.187
not where we're going.
00:42:16.187 --> 00:42:19.492
If there's a good webinar from 2019
00:42:19.492 --> 00:42:21.806
that we think could be boosted by a
00:42:21.806 --> 00:42:23.217
refresh, we will do that.
00:42:23.217 --> 00:42:25.320
But that's a good -- it's a good
00:42:25.320 --> 00:42:27.030
tool for us, as well, to make sure that
00:42:27.030 --> 00:42:29.570
the content that we have on our website
00:42:29.570 --> 00:42:31.649
is current and good and up to date and
00:42:31.649 --> 00:42:35.939
refreshed.
00:42:35.939 --> 00:42:37.330
Will there be descriptions or
00:42:37.330 --> 00:42:38.902
guidelines that the accreditors will be
00:42:38.902 --> 00:42:41.978
looking for and approving content? Yeah
00:42:41.978 --> 00:42:44.380
I imagine there will be quite a bit and
00:42:44.380 --> 00:42:46.785
the accreditors will put together those
00:42:46.785 --> 00:42:48.642
guidelines and we'll work with the
00:42:48.642 --> 00:42:51.232
accreditors on that the accreditors will
00:42:51.232 --> 00:42:52.141
work together.
00:42:52.141 --> 00:42:54.236
As -- with us as part of the
00:42:54.236 --> 00:42:56.672
development of their services of making
00:42:56.672 --> 00:42:59.222
it as clear to the person who is
00:42:59.222 --> 00:43:01.220
requesting credit as possible to make
00:43:01.220 --> 00:43:02.786
sure that they have checked all the
00:43:02.786 --> 00:43:04.694
boxes that they need to. And that they
00:43:04.694 --> 00:43:07.654
have provided enough information for the
00:43:07.654 --> 00:43:09.841
accreditor to assess the training
00:43:09.841 --> 00:43:11.807
materials.
00:43:11.807 --> 00:43:14.000
So you know whatever written
00:43:14.000 --> 00:43:15.768
materials, written again in wrotetation
00:43:15.768 --> 00:43:19.474
marks, it will probably be an electronic
00:43:19.474 --> 00:43:21.374
submission, they should be robust. If
00:43:21.374 --> 00:43:23.429
it's an actual training course, the
00:43:23.429 --> 00:43:25.088
course materials should be part of your
00:43:25.088 --> 00:43:26.566
submission.
00:43:26.566 --> 00:43:29.418
But again, that's going to come into
00:43:29.418 --> 00:43:31.730
greater focus as we move towards the
00:43:31.730 --> 00:43:33.106
accreditation process and getting them
00:43:33.106 --> 00:43:35.041
up and running.
00:43:35.041 --> 00:43:38.882
Credit hours are taken to be taken in
00:43:38.882 --> 00:43:41.764
2023 will they be counted towards the
00:43:41.764 --> 00:43:44.536
upcoming triennial year no because
00:43:44.536 --> 00:43:48.444
there's no yet in the upcoming triennial
00:43:48.444 --> 00:43:50.716
year you don't need to follow this
00:43:50.716 --> 00:43:52.954
requirement under the 2024 reporting
00:43:52.954 --> 00:43:55.492
requirement is over and the notice
00:43:55.492 --> 00:43:57.116
comes out that says start your training
00:43:57.116 --> 00:43:58.944
now and you will require this many
00:43:58.944 --> 00:44:02.967
credits prior to 2027.
00:44:02.967 --> 00:44:04.450
Will brokers that have been licensed
00:44:04.450 --> 00:44:07.370
over 35 years be required to comply with
00:44:07.370 --> 00:44:08.686
the new accreditation rule. Yes we
00:44:08.686 --> 00:44:12.103
didn't put any sort of for lack of a
00:44:12.103 --> 00:44:16.730
better word age on the training or on the
00:44:16.730 --> 00:44:18.546
continuing education hours and
00:44:18.546 --> 00:44:19.529
training.
00:44:19.529 --> 00:44:21.140
Our requirement is if you have an
00:44:21.140 --> 00:44:23.322
active license that's not in a suspended
00:44:23.322 --> 00:44:30.391
status.
00:44:30.391 --> 00:44:31.726
Has CBP considered how licenses will
00:44:31.726 --> 00:44:34.964
be able to view things like the NCSD
00:44:34.964 --> 00:44:38.342
seminars from past years and have them
00:44:38.342 --> 00:44:42.118
count towards the -- sorry; count towards
00:44:42.118 --> 00:44:45.432
the continuing education requirement?
00:44:45.432 --> 00:44:48.910
Sorry; that was weirdly worded my bad
00:44:48.910 --> 00:44:51.390
not the questioner's bad, my bad.
00:44:51.390 --> 00:44:53.048
Yes, those kinds of things are
00:44:53.048 --> 00:44:55.099
excellent for continuing education
00:44:55.099 --> 00:44:59.064
credit and we'll be working with NCSD to
00:44:59.064 --> 00:45:00.366
make sure that those webinars should
00:45:00.366 --> 00:45:03.928
stay up and that they are relevant and
00:45:03.928 --> 00:45:05.942
if necessary should they be rerecorded
00:45:05.942 --> 00:45:08.153
based on new information.
00:45:08.153 --> 00:45:12.040
Often those classification webinars
00:45:12.040 --> 00:45:14.100
are because of a new requirement or a
00:45:14.100 --> 00:45:15.654
new change in the tariff, you need to
00:45:15.654 --> 00:45:17.436
redo the webinar. But some of them are
00:45:17.436 --> 00:45:20.914
still relevant and we'll make sure that
00:45:20.914 --> 00:45:23.452
they are as fresh as possible without
00:45:23.452 --> 00:45:26.350
overburdening NCSD to just put a
00:45:26.350 --> 00:45:28.118
different shirt on and just say the same
00:45:28.118 --> 00:45:37.949
material again. Very good question.
00:45:37.949 --> 00:45:40.396
What percentage of the licensed
00:45:40.396 --> 00:45:42.984
customs brokers do you intend to audit?
00:45:42.984 --> 00:45:44.884
We have not set that percentage in
00:45:44.884 --> 00:45:46.414
stone. And it's not set in the
00:45:46.414 --> 00:45:50.016
regulations, as well.
00:45:50.016 --> 00:45:52.474
Probably -- well, a good chunk of the
00:45:52.474 --> 00:45:54.908
number of people that we quote-unqoute
00:45:54.908 --> 00:45:56.614
audit won't even know that we audited
00:45:56.614 --> 00:45:58.216
them. We will just look to see what you
00:45:58.216 --> 00:46:00.058
have done and if it looks good there's
00:46:00.058 --> 00:46:01.676
no reason for us to contact you
00:46:01.676 --> 00:46:02.697
further.
00:46:02.697 --> 00:46:05.493
And again, this is not an audit
00:46:05.493 --> 00:46:07.236
that's intended to intimidate or
00:46:07.236 --> 00:46:10.794
intended to affect your license in any
00:46:10.794 --> 00:46:13.154
way. The purpose of the audit is to
00:46:13.154 --> 00:46:15.211
have a conversation.
00:46:15.211 --> 00:46:16.720
And if everything you're doing is
00:46:16.720 --> 00:46:19.185
fine, that conversation doesn't really
00:46:19.185 --> 00:46:21.396
need to be -- it doesn't really need to
00:46:21.396 --> 00:46:23.375
take place.
00:46:23.375 --> 00:46:25.144
You know if all of your stuff is I've
00:46:25.144 --> 00:46:27.497
watched webinars and I've attended the
00:46:27.497 --> 00:46:29.000
trade conferences and I went to a port
00:46:29.000 --> 00:46:31.280
day, that's all legit.
00:46:31.280 --> 00:46:32.770
And we know that those things
00:46:32.770 --> 00:46:36.081
occurred.
00:46:36.081 --> 00:46:37.761
Um . . .
00:46:37.761 --> 00:46:41.908
Will you write an ICP informed
00:46:41.908 --> 00:46:44.808
compliance publication on this? We
00:46:44.808 --> 00:46:48.101
don't have one in the works yet. Great
00:46:48.101 --> 00:46:51.776
suggestion. And we will take that into
00:46:51.776 --> 00:46:52.499
consideration.
00:46:52.499 --> 00:46:54.868
And see if that would be appropriate
00:46:54.868 --> 00:46:55.729
here.
00:46:55.729 --> 00:46:57.882
Thank you for the suggestion.
00:46:57.882 --> 00:47:06.257
What is the value of each class? Is
00:47:06.257 --> 00:47:09.474
one hour counted regardless of the
00:47:09.474 --> 00:47:11.423
length of the class? This is actually a
00:47:11.423 --> 00:47:14.331
little bit complicated. When you speak
00:47:14.331 --> 00:47:16.962
it so I am again going to refer you to
00:47:16.962 --> 00:47:19.203
the Final Rule which lays this out what
00:47:19.203 --> 00:47:21.772
counts towards what credit and what --
00:47:21.772 --> 00:47:23.832
and the length of time that a credit
00:47:23.832 --> 00:47:25.187
counts for.
00:47:25.187 --> 00:47:28.517
In general it's 1 hour equals 1
00:47:28.517 --> 00:47:28.659
credit.
00:47:28.659 --> 00:47:32.034
In the Final Rule we went so far as
00:47:32.034 --> 00:47:34.774
to do half an hour is half of a credit.
00:47:34.774 --> 00:47:37.153
So now you can do things in half credit
00:47:37.153 --> 00:47:40.865
increments.
00:47:40.865 --> 00:47:43.103
But I don't want to recite something
00:47:43.103 --> 00:47:44.952
that is confusing. If you could refer to
00:47:44.952 --> 00:47:48.260
the Final Rule and sit there and digest
00:47:48.260 --> 00:47:51.879
it, I think it will be clear.
00:47:51.879 --> 00:47:53.622
And we will continue -- if we need
00:47:53.622 --> 00:47:54.841
to we will answer that question in
00:47:54.841 --> 00:47:56.796
writing as a question of the week if a
00:47:56.796 --> 00:47:58.926
lot of people are confused. Because I
00:47:58.926 --> 00:48:01.078
understand, it's -- it can be a little
00:48:01.078 --> 00:48:11.337
confusing.
00:48:11.337 --> 00:48:15.650
When will Industry Days were held
00:48:15.650 --> 00:48:17.356
for interested accreditors. That's a
00:48:17.356 --> 00:48:18.726
good question as we showed you in the
00:48:18.726 --> 00:48:19.782
slide presentation we have things that
00:48:19.782 --> 00:48:23.214
we're doing in the short term and things
00:48:23.214 --> 00:48:24.520
we're doing in a little bit longer
00:48:24.520 --> 00:48:24.947
term.
00:48:24.947 --> 00:48:26.801
We would like to do industry days,
00:48:26.801 --> 00:48:27.809
you know, fairly soon.
00:48:27.809 --> 00:48:31.530
However, as I mentioned, the end of
00:48:31.530 --> 00:48:33.333
the Fiscal Year is coming up.
00:48:33.333 --> 00:48:36.548
And folks that need to help us with
00:48:36.548 --> 00:48:38.803
that will have their priorities.
00:48:38.803 --> 00:48:40.517
So what I will say is that we are
00:48:40.517 --> 00:48:45.242
not going to hold Industry Days as a
00:48:45.242 --> 00:48:46.654
time -- at a time that would be
00:48:46.654 --> 00:48:48.893
difficult for people to participate.
00:48:48.893 --> 00:48:51.986
For example, if the only -- we
00:48:51.986 --> 00:48:53.762
finally got all of our ducks in a row
00:48:53.762 --> 00:48:55.257
everything is signed everything is ready
00:48:55.257 --> 00:48:57.244
to go let's hold Industry Days between
00:48:57.244 --> 00:49:00.511
Christmas and New Year's, eh, no, that
00:49:00.511 --> 00:49:01.112
would be terrible.
00:49:01.112 --> 00:49:02.734
So we would never do something like
00:49:02.734 --> 00:49:03.144
that.
00:49:03.144 --> 00:49:05.951
We want to make sure that it's as
00:49:05.951 --> 00:49:08.798
good a time a year as we can make it
00:49:08.798 --> 00:49:10.550
given the holiday season and the end of
00:49:10.550 --> 00:49:12.574
the Government's Fiscal Year.
00:49:12.574 --> 00:49:15.210
So don't have exact dates. Keep
00:49:15.210 --> 00:49:22.750
your eye on CSMS messages. And we will
00:49:22.750 --> 00:49:23.773
get that information to you as soon as
00:49:23.773 --> 00:49:26.616
possible.
00:49:26.616 --> 00:49:29.166
So I am seeing that we are at the 9
00:49:29.166 --> 00:49:30.832
minute mark and I'm going to pause here
00:49:30.832 --> 00:49:32.132
because it's sort of difficult on a
00:49:32.132 --> 00:49:34.790
webinar to interact with folks in this
00:49:34.790 --> 00:49:36.469
group.
00:49:36.469 --> 00:49:40.994
But I wanted to give either Shari or
00:49:40.994 --> 00:49:43.214
Heather the opportunity to speak or
00:49:43.214 --> 00:49:46.164
answer a question if they wanted to.
00:49:46.164 --> 00:49:47.330
Because I've done a lot of the
00:49:47.330 --> 00:49:48.602
talking. I've done most of the
00:49:48.602 --> 00:49:50.686
talking. And if they wanted to chime in
00:49:50.686 --> 00:49:53.049
anywhere, I would like to give them this
00:49:53.049 --> 00:49:54.678
opportunity. Shari, would you like to go
00:49:54.678 --> 00:49:57.232
first if you have anything to add or
00:49:57.232 --> 00:49:58.929
clarify one of my answers?
00:49:58.929 --> 00:50:01.004
>> SHARI McCANN: Hey, thanks,
00:50:01.004 --> 00:50:02.848
Elena, I appreciate the opportunity.
00:50:02.848 --> 00:50:06.172
Let me just say that there's a host of
00:50:06.172 --> 00:50:07.603
questions that have come in, several are
00:50:07.603 --> 00:50:10.201
repeats and Elena has covered them.
00:50:10.201 --> 00:50:12.482
You know, several are new and I'm
00:50:12.482 --> 00:50:14.524
not going to dive into any of those
00:50:14.524 --> 00:50:17.950
specifically. But I do want to just
00:50:17.950 --> 00:50:20.061
reiterate what Elena and Heather said
00:50:20.061 --> 00:50:22.960
that we will be taking from these
00:50:22.960 --> 00:50:27.355
questions received and working to
00:50:27.355 --> 00:50:27.601
incorporate those (audio cutting in and
00:50:27.601 --> 00:50:31.944
out). We really appreciate all the
00:50:31.944 --> 00:50:33.824
input (audio cutting in and out). And I
00:50:33.824 --> 00:50:39.026
will again refer you for any ongoing
00:50:39.026 --> 00:50:40.364
questions today's webinar to the email
00:50:40.364 --> 00:50:42.842
that you see on the screen now,
00:50:42.842 --> 00:50:47.904
continuingeducation@CBP.division.gov.
00:50:47.904 --> 00:50:50.854
With that, you know, Heather or
00:50:50.854 --> 00:50:53.774
Omar, if either of you have questions
00:50:53.774 --> 00:50:55.999
that you're seeing in the chat that we
00:50:55.999 --> 00:51:01.294
should try to cover in our remaining
00:51:01.294 --> 00:51:10.059
minutes.
00:51:10.059 --> 00:51:11.894
>> OMAR QURESHI: Omar here.
00:51:11.894 --> 00:51:13.164
>> HEATHER CHESHIRE: Go ahead,
00:51:13.164 --> 00:51:13.750
Omar.
00:51:13.750 --> 00:51:15.220
>> OMAR QURESHI: Sorry the audio
00:51:15.220 --> 00:51:16.722
cut out a little bit but nothing here
00:51:16.722 --> 00:51:19.262
that I don't think we can cover in a
00:51:19.262 --> 00:51:20.385
question of the week moving forward on
00:51:20.385 --> 00:51:23.694
my end, het are, did you have -- Heather,
00:51:23.694 --> 00:51:26.593
did you have anything?
00:51:26.593 --> 00:51:27.574
>> HEATHER CHESHIRE: No I just want
00:51:27.574 --> 00:51:29.392
to reiterate, we will answer these
00:51:29.392 --> 00:51:31.118
questions . There are a lot of
00:51:31.118 --> 00:51:34.393
repeats. But we'll get them out in the
00:51:34.393 --> 00:51:35.108
question of the week.
00:51:35.108 --> 00:51:37.609
So if your question didn't get
00:51:37.609 --> 00:51:43.113
answered, not to worry.
00:51:43.113 --> 00:51:44.020
>> ELENA RYAN: We'll go ahead to
00:51:44.020 --> 00:51:45.341
take the opportunity to introduce Omar
00:51:45.341 --> 00:51:48.120
Qureshi who is the new Broker Management
00:51:48.120 --> 00:51:51.050
Branch chief I had forgotten to do that
00:51:51.050 --> 00:51:52.400
at the top of the presentation I
00:51:52.400 --> 00:51:55.984
apologize I'm delighted to work with
00:51:55.984 --> 00:51:57.980
Omar and his staff on getting these
00:51:57.980 --> 00:51:59.552
requirements up and running as well as
00:51:59.552 --> 00:52:01.732
supporting in other areas, welcome,
00:52:01.732 --> 00:52:02.513
Omar.
00:52:02.513 --> 00:52:03.929
>> OMAR QURESHI: Thanks, Elena and
00:52:03.929 --> 00:52:06.098
no worries about that. Just one last
00:52:06.098 --> 00:52:10.620
point here, if we didn't get to any one
00:52:10.620 --> 00:52:11.227
of your questions that you posed in the
00:52:11.227 --> 00:52:13.726
chat that you would like to get answered
00:52:13.726 --> 00:52:17.102
sooner rather than later please refer to
00:52:17.102 --> 00:52:18.536
the continuing education email box
00:52:18.536 --> 00:52:23.278
that's continuingeducation -- one word
00:52:23.278 --> 00:52:26.852
-- @CBP.division.gov again
00:52:26.852 --> 00:52:32.002
continuingeducation@CBP.division.gov.
00:52:32.002 --> 00:52:35.037
It's also right there on your screen.
00:52:35.037 --> 00:52:38.139
>> ELENA RYAN: So to close out a
00:52:38.139 --> 00:52:39.610
few housekeeping items that we have been
00:52:39.610 --> 00:52:42.116
getting right here at the end of the
00:52:42.116 --> 00:52:45.020
chat, when will the webinar be posted?
00:52:45.020 --> 00:52:45.855
Great question.
00:52:45.855 --> 00:52:48.089
We believe it's going to take a week
00:52:48.089 --> 00:52:50.405
or two so it's not going to be available
00:52:50.405 --> 00:52:53.290
first thing tomorrow. We have to work
00:52:53.290 --> 00:52:55.830
through public affairs and we have to
00:52:55.830 --> 00:52:58.826
get it all captioned properly. And get
00:52:58.826 --> 00:53:01.111
it all 508 compliant before we post it.
00:53:01.111 --> 00:53:04.164
But look for it in the coming
00:53:04.164 --> 00:53:05.374
weeks.
00:53:05.374 --> 00:53:08.842
And it will be when you write to the
00:53:08.842 --> 00:53:10.076
continuing education mailbox, I will put
00:53:10.076 --> 00:53:12.289
something in there in the response
00:53:12.289 --> 00:53:14.136
message that says, hey, it's available
00:53:14.136 --> 00:53:16.159
now.
00:53:16.159 --> 00:53:18.011
So if you forget about it, you'll
00:53:18.011 --> 00:53:20.154
get that reminder, oh, okay, I can go
00:53:20.154 --> 00:53:22.457
back and look at this webinar and more
00:53:22.457 --> 00:53:24.243
importantly send it out to your broker
00:53:24.243 --> 00:53:25.919
friends who weren't able to attend.
00:53:25.919 --> 00:53:28.260
And hopefully they will get use out
00:53:28.260 --> 00:53:31.099
of it, as well.
00:53:31.099 --> 00:53:34.514
All right. So the last piece before
00:53:34.514 --> 00:53:36.930
we go today, as we move into the new
00:53:36.930 --> 00:53:38.274
Fiscal Year, it's always a little bit
00:53:38.274 --> 00:53:42.160
iffy because money and travel is always a
00:53:42.160 --> 00:53:43.190
little bit difficult right here at the
00:53:43.190 --> 00:53:46.648
beginning of a Fiscal Year.
00:53:46.648 --> 00:53:48.638
But Shari, Heather, the rest of the
00:53:48.638 --> 00:53:51.929
team, we are looking at putting together
00:53:51.929 --> 00:53:54.538
more in-person meetings out with the
00:53:54.538 --> 00:53:57.004
local broker associations in the ports.
00:53:57.004 --> 00:54:00.470
So that we are able to have closer
00:54:00.470 --> 00:54:01.606
one-on-one conversations that we think
00:54:01.606 --> 00:54:03.651
are really important to have. Not just
00:54:03.651 --> 00:54:06.096
webinars. But to have some
00:54:06.096 --> 00:54:10.018
face-to-face and opportunities to
00:54:10.018 --> 00:54:12.036
interact with us a little bit less one
00:54:12.036 --> 00:54:12.439
way.
00:54:12.439 --> 00:54:14.563
I did a lot of the talking. You did
00:54:14.563 --> 00:54:16.597
all of the questioning. And it's nice
00:54:16.597 --> 00:54:18.440
to have full-on discussions so that's
00:54:18.440 --> 00:54:19.804
something we're going to be planning for
00:54:19.804 --> 00:54:21.324
the year and coming years ahead. That
00:54:21.324 --> 00:54:23.300
was one of the things. We called it a
00:54:23.300 --> 00:54:27.035
roadshow back when we did it in 2011 and
00:54:27.035 --> 00:54:29.344
2012 when we were trying to get
00:54:29.344 --> 00:54:30.912
information from folks on continuing
00:54:30.912 --> 00:54:31.936
education and what they thought and
00:54:31.936 --> 00:54:35.921
felt. And the Part 111 changes
00:54:35.921 --> 00:54:37.862
overall. I found it invaluable and so
00:54:37.862 --> 00:54:39.908
did the other people on my team who also
00:54:39.908 --> 00:54:41.943
did it.
00:54:41.943 --> 00:54:43.754
In-person interactions global
00:54:43.754 --> 00:54:45.938
pandemic notwithstanding really, really,
00:54:45.938 --> 00:54:48.096
really, really works. And we look
00:54:48.096 --> 00:54:49.556
forward to meeting a lot of you in
00:54:49.556 --> 00:54:52.742
person and seeing you face to face. And
00:54:52.742 --> 00:54:55.430
hearing your stories and answering your
00:54:55.430 --> 00:54:57.068
questions a little bit -- in a little bit
00:54:57.068 --> 00:54:59.927
more depth than at the national level.
00:54:59.927 --> 00:55:02.806
So with that, we shall call it a
00:55:02.806 --> 00:55:03.951
webinar.
00:55:03.951 --> 00:55:05.692
And thank you all very much for
00:55:05.692 --> 00:55:07.502
participating. I will turn it back over
00:55:07.502 --> 00:55:10.712
to the host for any concluding remarks.
00:55:10.712 --> 00:55:10.713

00:55:10.713 --> 00:55:11.583
>> CALENTHIA BANKS: Thank you,
00:55:11.583 --> 00:55:14.164
Elena and thank you everyone for joining
00:55:14.164 --> 00:55:17.030
us today. We hope you found today's
00:55:17.030 --> 00:55:19.173
webinar informative. A reminder that the
00:55:19.173 --> 00:55:20.434
continuing education credit code was
00:55:20.434 --> 00:55:22.668
placed in the WebEx chat box. And it
00:55:22.668 --> 00:55:26.630
will be emailed to everyone within 48
00:55:26.630 --> 00:55:29.296
hours. Today's webinar will be posted on
00:55:29.296 --> 00:55:32.176
CBP.gov under the trade outreach
00:55:32.176 --> 00:55:33.816
webinars in the coming weeks.
00:55:33.816 --> 00:55:35.954
We thank you again for joining us.

00:55:38.450 --> 00:55:38.450