WEBVTT

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Welcome to the U.S. Customs
and Border Protection’s

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Forced Labor Video Series.

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In this brief video, we will outline
how to submit new

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forced labor allegations
on the Forced Labor Allegation portal.

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An alleger may either
Create an account

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or choose to submit anonymously.

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First, we will demonstrate how to submit

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an allegation by creating
or using an account.

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This provides allegers with status
updates on allegations,

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as well as the ability to submit
new or additional information

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and maintain contact with CBP.

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To create or log in to an account,

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select LOGIN/CREATE ACCOUNT.

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The Forced Labor Allegation
Portal uses login.gov

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to allow you to sign into your account
safely and securely.

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If you have an existing login.gov
account, you do not need to create

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an account to enter the Forced
Labor Allegation Portal and may sign in.

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If you do not have a login.gov
account, select Create an account.

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Enter your email address,
read the Rules of Use,

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select the Read and Accept
check box, and select Submit.

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Login.gov will prompt you for additional
information to confirm your identity.

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Once your account is set up,
you'll return to the Sign in screen.

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On the Sign in screen,

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enter your email address
and password, and select Sign in.

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If you experience any issues
with signing in,

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please reach out to the Forced Labor
Division at forcedlabor@cbp.dhs.gov.

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Next, enter the authentication method code

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sent to your device
and select Submit.

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Successfully signing in will open

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the Forced Labor Allegation Portal
landing page.

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When filing a new allegation, review
the best practices listed in the

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Forced Labor Allegations section
of the landing page

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and select the REPORT FORCED
LABOR ALLEGATION button.

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This opens the six tabs that are needed

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to file a forced labor allegation.

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First is the Alleger Information tab

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that contains your
personal information.

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Any fields with a red asterisk
are required.

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There is a drop-down menu

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to select the Alleger Type.

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Continue to fill in the Organization
Name, Alleger First Name,

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Last Name, and Email address.

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Select Next.

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The second tab is Allegation Details.

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Follow the guidance in the information
icon for the Subject,

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which should be entered as
“country-commodity-entity name”,

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for example,
China-apparel-XYZ company.

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For Commodity, common words
are acceptable,

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such as electronic devices
or chili peppers.

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A full list can be referenced

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at the United States International
Trade Commission website.

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The country of export is not required;
however, any additional details

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can help in the initial phases
of investigation.

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Select Next.

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On the Suspect Entity Details tab,

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enter the location information
associated with the Suspect Entity Name

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and then select Next if
additional information is unknown.

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A best practice is to be as specific
as possible

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and describe the violation thoroughly,

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so filling out the additional details
here can help with an investigation.

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Select Next.

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The fourth tab, Documents, is to provide
supporting evidence for the allegation.

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This may include interview
transcripts and audits.

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Select either Upload Files or Drop Files
and locate files to transfer.

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Multiple files (up to 30 files in one
instance) can be uploaded.

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File size limit is 5GB per file.

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Any file type can be uploaded
except for these displayed formats.

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Select the pencil icon to
choose a document type,

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which is optional.

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To select a Document Type for multiple
files, it must be done one-by-one.

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Once this task is complete,
select Next.

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On the fifth tab, review all the data
and select the I certify checkbox.

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On this tab the DHS Privacy
Act Statement is also provided.

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If all the information is correct,

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select the Submit button that displays
below the privacy statement.

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Upon submission, the Confirmation
tab opens, displaying an intake number.

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Use this intake number for updates
or to provide additional documentation

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and information when logging into
the Forced Labor Allegation Portal

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to update the case.

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To return to your submission immediately,
select View Submissions

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on the main menu bar.

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Select an Intake number

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to display the case details,
current documents, and instructions

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for uploading additional documentation.

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Save your updates.

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You may also review, update and monitor

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the status of your submissions
after logging out.

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To do this, log back into the
Forced Labor Allegation Portal

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and select VIEW SUBMISSIONS.

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Select an intake number
to display the case details,

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current documents, and instructions
for uploading additional documentation.

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Save your updates.

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Now we will demonstrate
an anonymous allegation.

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If an alleger chooses to remain
anonymous, no contact information

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is required and CBP will not ask
any follow up questions

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or request additional information
about the allegation.

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Allegers will be unable to check
on the status of their allegations

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or receive updates.

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To remain anonymous,
on the initial portal page,

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select the SUBMIT AN ANONYMOUS
ALLEGATION button.

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If filing anonymously,

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only five tabs of information
are displayed:

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Allegation Details,

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Suspect Entity Details,

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Documents, Review and Confirmation.

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Anonymous allegations
do not require alleger information.

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The Confirmation tab also differs
as it reminds the alleger

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that there will be no follow up
for insufficient information

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and there will be no updates
on the status of the allegation.

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All allegers should consider
that timelines for investigating

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an allegation will vary depending
on the type of violation alleged

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and other case specific factors.

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Once reviewed, CBP may decide to accept
the allegation for investigation,

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refer the allegation to other CBP offices
and/or federal agencies

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for review or investigation,

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request additional information from
the alleger, or reject an allegation.

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The investigative phase timeline
will depend on the complexity of the case,

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facts available to CBP,

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and CBP's ability to corroborate
the information received.

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If you have questions about the
Forced Labor Allegation portal,

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please email forcedlabor@cbp.dhs.gov

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wiith your intake number.

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We thank you for taking the time to watch
this informational video,

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and hope you'll tune in for additional
segments of our Forced Labor Video Series.