WEBVTT 1 00:00:01.933 --> 00:00:05.466 Patterson: Within this agency, we're responsible for protecting 9,000, 2 00:00:05.466 --> 00:00:10.466 over 9,000 federal GSA leased or owned facilities in 50 states and U.S. territories. 3 00:00:12.666 --> 00:00:16.199 Eilets: Our protective security officers are actually contract officers, 4 00:00:16.199 --> 00:00:18.266 they are not federal employees. 5 00:00:18.266 --> 00:00:20.666 We have approximately 13,800. 6 00:00:20.666 --> 00:00:24.000 They protect the visitors and occupants of our buildings daily. 7 00:00:24.000 --> 00:00:26.033 Patterson: How do we know where they are? 8 00:00:26.033 --> 00:00:27.899 How do we know when they're on post? 9 00:00:27.899 --> 00:00:29.833 That has been a significant challenge, 10 00:00:29.833 --> 00:00:33.833 because it's, right now it's all a paperwork function, OK. 11 00:00:33.833 --> 00:00:36.266 It's, it's analog versus digital. 12 00:00:36.266 --> 00:00:38.000 Eilets: So with the Post Tracking System, 13 00:00:38.000 --> 00:00:42.133 this is going to enable us to track an officer on post in real-time, 14 00:00:42.133 --> 00:00:45.100 to make sure that all of his certifications and training are up-to-date 15 00:00:45.100 --> 00:00:48.633 and to ensure that we have a post staffed at all times. 16 00:00:48.633 --> 00:00:52.566 What's unique about this system is that has three factor authentication. 17 00:00:52.566 --> 00:00:56.333 They have to validate when they sign into the device that it's actually them 18 00:00:56.333 --> 00:00:58.500 and it validates by your fingerprint, 19 00:00:58.500 --> 00:01:02.100 which is your biometric, your pin number and your card. 20 00:01:02.100 --> 00:01:04.299 So when a PSO comes in for duty, 21 00:01:04.299 --> 00:01:06.966 he must sign in using that using that three factor authentication, 22 00:01:06.966 --> 00:01:10.266 so that we actually know that that PSO is on post 23 00:01:10.266 --> 00:01:12.533 and they are who they say they are. 24 00:01:12.533 --> 00:01:15.533 We have something called TAMS, which is Training Academy Management System. 25 00:01:15.533 --> 00:01:19.233 And that's where we're going to have all the PSO training data. 26 00:01:19.233 --> 00:01:21.299 So what's going to happen is the Post Tracking System, 27 00:01:21.299 --> 00:01:24.066 when a PSO comes on the post and they log in, 28 00:01:24.066 --> 00:01:26.133 it's going to validate through that database 29 00:01:26.133 --> 00:01:29.900 that all of their training certifications are up-to-date and they can stand post. 30 00:01:29.900 --> 00:01:32.066 Patterson: We were very fortunate to be able to have 31 00:01:32.066 --> 00:01:34.866 a conversation with the Science and Technology Directorate 32 00:01:34.866 --> 00:01:38.700 who offered, just offered to help us with this, 33 00:01:38.700 --> 00:01:42.233 not only in the development, but also in the financing, 34 00:01:42.233 --> 00:01:47.033 which was, which was a huge, huge leap forward for us.