U.S. flag

An official website of the United States government

Government Website

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Safely connect using HTTPS

Secure .gov websites use HTTPS
A lock () or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

  1. Home
  2. News
  3. Media Library
  4. Search Media Library
  5. Videos
  6. Case Assistance Request Overview

Case Assistance Request Overview

  • Embed Code
    <video width="500" height="281" poster="https://www.dhs.gov/medialibrary-assets/assets/videos/thumbs/23_0127_cisomb_thumbnail_eng.png" preload="metadata" data-able-player="data-able-player" playsinline="playsinline" controls="controls" > <source type="video/mp4" original content_type="video/mp4" url="https://www.dhs.gov/medialibrary-assets/assets/videos/23_0127_cisomb_instructional_video_eng.mp4" size="69406001" src="https://www.dhs.gov/medialibrary-assets/assets/videos/23_0127_cisomb_instructional_video_eng.mp4" /> <track type="text/vtt" kind="captions" close_caption_url="https://www.dhs.gov/medialibrary-assets/assets/videos/captions/23_0109_cisomb_captions.eng_.vtt" srclang="en" label="English" src="https://www.dhs.gov/medialibrary-assets/assets/videos/captions/23_0109_cisomb_captions.eng_.vtt" /> </video> <p style="font:sans-serif; font-size:11px; font-style: italic;"><a href="/medialibrary/assets/videos/39641">View in Media Library</a> </p>
  • Download Links
  • Video Details
    Video Details - Running Time: 0:00:13
  • Video Usage Guidelines
Overview of CIS Ombudsman's case assistance request process and DHS-Form 7001. ( Video by Vistra Corp./Released) Date: Jan 09, 2023