We understand that many people have not heard from U.S. Citizenship and Immigration Services (USCIS) about their pending Form I-134A, Online Request to be a Supporter and Declaration of Financial Support filed for a Cuban, Haitian, Nicaraguan, or Venezuelan (CHNV) and are seeking case status updates.
It is important to note that the CIS Ombudsman is not part of USCIS, and we can help only in limited circumstances. If you are seeking help with a Form I-134A, we can help only in three types of situations.
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If your issue falls into one of the three categories we can help with, read our September 27, 2023 web alert on Form I-134A for more information on how to request case assistance from our office. We updated the alert on December 7, 2023. Remember, we can only help after more than 45 days have passed since you submitted a secure message to USCIS to resolve your issue.
What we are sharing with USCIS
We have heard from thousands of sponsors who are waiting for USCIS to issue a confirmation notice and for CBP to issue the travel authorization for the individual they are sponsoring.
Throughout 2023, we have heard stakeholder concerns that Forms I-134A were not being adjudicated in first-in, first-out order and shared those concerns with USCIS. As we received an increase in case assistance requests related to the Form I-134A, we have continued to raise this issue with the agency.
We have also worked to resolve hundreds of Form I-134A case assistance requests in the three categories above. We continue to discuss processing times with USCIS and encourage the agency to be as transparent as possible about the Form I-134A process.
What you can do while you wait
- Monitor your email (inbox and spam/junk folders) and your USCIS online account for time-sensitive notices from USCIS about your case, such as:
- An email if USCIS requires additional information
- An email requesting that the beneficiary set up a USCIS online account and complete the attestation
- A decision notice such as confirmation or non-confirmation of the Form I-134A
- If you or the beneficiary move, update your address with USCIS. See USCIS' How to Change Your Address page for more information.
- Regularly check USCIS' Processes for Cubans, Haitians, Nicaraguans, and Venezuelans and Frequently Asked Questions About the Processes for Cubans, Haitians, Nicaraguans, and Venezuelans (FAQs about CHNV) pages. USCIS often posts updates and alerts on these pages.
- The agency also translates these pages into Kreyòl Ayisyen (Haitian Creole) and Español (Spanish).
- Sign up for email updates from USCIS.
- Sign up for stakeholder messages and updates from the CIS Ombudsman.
- If you need to contact USCIS regarding Form I-134A, the best way to do so depends on the type of inquiry:
- Case status inquiries: You can check the status of your Form I-134A in your USCIS online account or via Case Status Online. The USCIS Contact Center can only give you the same case status information that you see in your USCIS online account.
- Corrections: See the "Correcting a Submitted Form I-134A" section of the FAQs about CHNV page for more information.
- Other inquiries: See the "Contacting USCIS About Form I-134A" section on the FAQs about CHNV page.