The Cybersecurity and Infrastructure Security (CISA) Emergency Communications division plays a role in supporting response efforts by ensuring that its stakeholders have the tools needed to communicate during steady state and emergency operations. The CISA Emergency Communications division manages priority telecommunications services programs that support emergency communications and restoration. Following response efforts, the CISA Emergency Communications division works with its stakeholders and regional personnel to document best practices and lessons learned to promote improvements in emergency communications during future events.
The DHS Office of Emergency Communications (OEC) collaborates with the public and private sectors to ensure the national security and emergency preparedness (NS/EP) communications community has access to priority telecommunications and restoration services to communicate under all circumstances.
The DHS Office of Emergency Communications (OEC) established the Regional Coordination Program to strengthen emergency communications capabilities across tribal, local, state, and federal governments through trusted relationships, collaboration, and knowledge sharing.
GETS supports national leadership; federal, state, local, tribal and territorial governments; and other authorized national security and emergency preparedness (NS/EP) users.
WPS supports national leadership; federal, state, local, tribal and territorial governments; and other authorized NS/EP users. It is intended to be used in an emergency or crisis situation when the wireless network is congested and the probability of completing a normal call is reduced.
A compilation of GETS and WPS forms and related reference materials.
Telecommunications Service Priority (TSP) is a program that authorizes national security and emergency preparedness (NS/EP) organizations to receive priority treatment for vital voice and data circuits or other telecommunications services.
A collection of TSP forms and related reference documents.