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The Office of the Citizenship and Immigration Services Ombudsman's Webinar Series

The Office of the Citizenship and Immigration Services Ombudsman hosts public webinars to share information on specific topics and to hear your comments and suggestions regarding your interactions with the U.S. Citizenship and Immigration Services (USCIS).

Upcoming Webinar(s)

The USCIS Contact Center

The Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) invites stakeholders to participate in a webinar to learn about the U.S. Citizenship and Immigration Services (USCIS) Contact Center on Wednesday, April 14, 2021 from 3:00 p.m. to 4:00 p.m. ET.  We look forward to hearing from you on these issues and invite the public to register for this webinar.

Summaries of Recent Webinars

USCIS' Online Filing and Customer Service Tools

On March 31, 2021, the Department of Homeland Security’s (DHS) Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a public webinar to discuss U.S. Citizenship and Immigration Services’ (USCIS) online filing and customber service tools.

Overview of the H-1B Electronic Registration Process for Attorneys and Representatives

On March 4, 2021, the Department of Homeland Security’s (DHS) Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a public webinar regarding U.S. Citizenship and Immigration Services’ (USCIS) H-1B electronic registration process for attorneys and representatives.

How the Department of Homeland Security is Combatting Human Trafficking and Forced Labor in Imported Goods

On January 13, 2021, the Department of Homeland Security’s (DHS) Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a public webinar during National Slavery and Human Trafficking Prevention Month to discuss how DHS combats human trafficking and forced labor in imported goods. Subject matter experts from DHS headquarters and various components joined the engagement.

USCIS and CIS Ombudsman Joint Engagements on USCIS' Current State of Operations (Session Two)

On November 19, 2020, the Department of Homeland Security’s Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted the second of two webinar sessions to discuss U.S. Citizenship and Immigration Services’ (USCIS) current state of operations given its fiscal challenges and the COVID-19 pandemic. Subject matter experts (SMEs) from USCIS joined the engagement.

USCIS and CIS Ombudsman Joint Engagements on USCIS' Fiscal Challenges (Session One)

On October 28, 2020, the Department of Homeland Security’s Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted the first of two webinar sessions to discuss how U.S. Citizenship and Immigration Services (USCIS) is managing adjudications and operations given its fiscal challenges as a result of COVID-19. Subject matter experts (SMEs) from USCIS joined the webinar. The second session in this series will be held on Thursday, November 19, 2020, from 3:00 to 4:00 p.m. EDT.

USCIS' Processing of Concurrently Pending Forms N-400 and Forms I-751

On October 7, 2020, the Department of Homeland Security’s Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a public webinar to discuss USCIS' Processing of Concurrently Pending Forms N-400 (Application for Naturalization) and Forms I-751 (Petition to Remove Conditions on Residence). Subject matter experts (SMEs) from U.S. Citizenship and Immigration Services (USCIS) joined the engagement and they provided responses to the follow up questions.

Liberian Refugee Immigration Fairness Law

On September 29, 2020, the Department of Homeland Security’s Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a public webinar to provide an overview of the Liberian Refugee Immigration Fairness (LRIF) law. Subject matter experts (SMEs) from U.S. Citizenship and Immigration Services (USCIS) also participated in the webinar.

USCIS H-1B Registration Process

On February 20, 2020, the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a webinar with speakers from USCIS to discuss the new H-1B electronic registration process.

Best Practices on Filing USCIS Forms

On February 13, 2020, the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a webinar to inform the public on best practices for filing forms with USCIS.

Learn More

Register for Future CIS Ombudsman's Events

 

Last Published Date: April 14, 2021

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