These updates share information on current areas of focus in the Ombudsman's Office, as well as current topics and issues of concern.
In response to stakeholder concerns, 3 years ago the Ombudsman issued an informal recommendation to USCIS asking it to notify the customer when it rejected an improperly completed Form G-28, Notice of Entry of Appearance as Attorney or Accredited Representative.
On January 5, 2017, USCIS announced that it will post processing times using a specific date format rather than weeks or months, and that this is the “first step in providing processing times that are timelier and easier to understand.”
Can’t find information from a previous Ombudsman Update? Previous Ombudsman Updates have been archived in the DHS FOIA Reading Room.