Official website of the Department of Homeland Security
Public Engagement
The CIS Ombudsman meets with stakeholders across the country to learn how the delivery of immigration benefits and services impacts communities and to share information about how our office can help.
Public Teleconference/Webinar
The CIS Ombudsman hosts public webinars to educate the public and solicit feedback on the administration of immigration benefits and services by USCIS. Topics are chosen based on the CIS Ombudsman’s policy priorities and relevant immigration matters.
CIS Ombudsman Annual Conference
The CIS Ombudsman hosts an annual conference bringing together leaders from across the government, non-governmental organizations and the private sector to exchange ideas and suggestions on the immigration challenges faced by individuals, families, and employers. This conference provides a forum to exchange ideas and suggestions on the current legal immigration challenges faced by individuals, families, and employers with leaders from across the government, non-governmental organizations and the private sector.
- 2015 Fifth Annual Conference Blog
- 2014 Fourth Annual Conference Blog
- 2013 Third Annual Conference Blog
- 2012 Second Annual Conference Blog
- 2011 First Annual Conference Blog
Engaging In Your Community
The CIS Ombudsman is interested in meeting with you when we travel to your community. If you are interested in meeting with the CIS Ombudsman and sharing information about your experience with USCIS, please contact us at CISombudsman.PublicAffairs@hq.dhs.gov
Public Resources
The CIS Ombudsman has developed resources available for public download and use.