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Homeland Security

Public Engagement

The Ombudsman meets with stakeholders across the country to learn how the delivery of immigration benefits and services impacts communities and to share information about how our office can help.

Public Teleconference/Webinar

The Ombudsman hosts public teleconferences to share information on specific topics and to hear your comments and suggestions regarding your interactions with the U.S. Citizenship and Immigration Services (USCIS).

Upcoming Teleconferences

April Teleconference: Processing Times

April 27, 2016

2:00-3:00 PM Eastern Time

Please RSVP by emailing CISombudsman.PublicAffairs@hq.dhs.gov.  

Archived Teleconferences

Ombudsman Annual Conference

The Ombudsman hosts an annual conference bringing together leaders from across the government, non-governmental organizations and the private sector to exchange ideas and suggestions on the immigration challenges faced by individuals, families, and employers. This conference provides a forum to exchange ideas and suggestions on the current legal immigration challenges faced by individuals, families, and employers with leaders from across the government, non-governmental organizations and the private sector. Watch portions of the 2015 conference for remarks from Ombudsman Odom, Homeland Security Secretary Johnson, and USCIS Director Rodriguez.

Engaging In Your Community

The Ombudsman is interested in meeting with you when we travel to your community. If you are interested in meeting with the Ombudsman and sharing information about your experience with USCIS, please contact us at CISombudsman.PublicAffairs@hq.dhs.gov

CIS Ombudsman on the DHS Blog

Public Resources

The Ombudsman has developed comprehensive resources available for public download and use.

Contact the Ombudsman

CIS Ombudsman Home Page

Last Published Date: April 22, 2016

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