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Deferred Action: Recommendations to Improve Transparency and Consistency in the USCIS Process

For decades, the U.S. Immigration and Naturalization Service (INS), followed by the Department of Homeland Security (DHS), has used deferred action to provide limited relief to foreign nationals who do not qualify for other immigration benefits that are typically available to individuals in exigent circumstances. Customers expressed concerns to the Ombudsman’s Office regarding long pending deferred action requests with USCIS and consistency with the way those requests were processed at local USCIS offices. Supported by feedback from the public, the Ombudsman recommends specific action that USCIS can take to improve the transparency and consistency of deferred action processing.

Created Date: July 20, 2015
Last Published Date: November 4, 2019
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