Citizenship and Immigration Services
Managed by U.S. Citizenship and Immigration Services (USCIS), the United States’ lawful immigration system is one of the most generous in the world.
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The CIS Ombudsman's Webinar: Interagency International Student Issues
Publication page for materials for Interagency Webinar on International Student Issues
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The CIS Ombudsman's Webinar: Overview of USCIS Online Accounts for Attorneys and Representatives
Publication page for materials for Webinar on Overview of USCIS Online Accounts for Attorneys and Accredited Representatives.
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Retention Memo to USCIS Concerning Houston Asylum Office
This memorandum notifies USCIS of complaints, describes allegations, and informs USCIS that CRCL retained these complaints for investigation.
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The CIS Ombudsman's Webinar: 2022 Annual Report
On July 19, 2022, the CIS Ombudsman hosted a webinar highlighting its 2022 Annual Report to Congress.
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Family Reunification Task Force – Filing Guides and Cover Letters
Reference documents for submitting Form I-765 Application for Employment Authorization and I-131 Application for Travel document through the FRTF process.
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The CIS Ombudsman's Webinar Series: USCIS' Backlog Reduction Efforts
On June 22, 2022, the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a webinar to discuss USCIS' backlog reduction efforts.
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CIS Ombudsman's Recommendations to USCIS 2022
CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2022.
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The CIS Ombudsman's Listening Session: USCIS API
Publication page for readout for listening session on developing a USCIS API.
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The CIS Ombudsman's Webinar Series: Employment-Based Immigrant Visas
On May 26, 2022, CIS Ombudsman hosted a webinar about USCIS' efforts to use all available immigrant visa numbers and more related to this fiscal year.
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Lockbox Contact Tip Sheet
The CIS Ombudsman has worked with USCIS on the following tip sheet on when and how to contact a USCIS Lockbox.