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Citizenship and Immigration Services

Managed by U.S. Citizenship and Immigration Services (USCIS), the United States’ lawful immigration system is one of the most generous in the world.

  • CIS Ombudsman Brochures

    The CIS Ombudsman has provided the following resources. Feel free to download these files for distribution.

  • 2013 AR Exec. Report Chinese

    Read the Chinese translation of the executive summary to the Citizenship and Immigration Services Ombudsman's 2013 Annual Report to Congress.

  • Informe Anual 2013

    Read the Spanish version of the 2013 Annual Report to Congress.

  • DHS/USCIS/PIA 003 Integrated Digitization Document Management Program

    U.S. Citizenship and Immigration Services (USCIS) is re-publishing the previously published Privacy Impact Assessment (PIA) for the Integrated Digitization Document Management Program (IDDMP). IDDMP is the process of digitizing paper-based case files (A-Files and Receipt Files) and storing them in the Enterprise Document Management System (EDMS).  EDMS enables the A-File to be shared more efficiently within DHS and with external agencies. USCIS is updating and reissuing this PIA to discuss in greater detail the IDDMP process in which information is ingested into EDMS.

  • DHS/USCIS/PIA-048 USCIS International Biometric Processing Services

    Many countries now require biometric data from individuals filing applications for immigration related benefits. Several countries have partnered with the Department of Homeland Security (DHS) U.S. Citizenship and Immigration Services (USCIS) to collect the requisite biometrics and limited biographical information on behalf of their immigration services. On behalf of the country, USCIS collects biometric and biographic information at its 138 Application Support Centers and deletes the records immediately after it receives confirmation that the partner country has received the information. USCIS previously published DHS/USCIS/PIA-048, USCIS International Visa Project, to address USCIS collection of biometric and biographic information on behalf of other countries for international visa processing.

  • DHS Form 7001 with Instructions

    DHS Form 7001, Case Assistance Form, is used to request case assistance from the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman).

  • DHS/USCIS-027 USCIS Asylum Division

    The Asylum Division of the U.S. Citizenship and Immigration Services (USCIS) adjudicates applications for asylum, benefits pursuant to Section 203 of the Nicaraguan Adjustment and Central American Relief Act (NACARA § 203), withholding of removal under the terms of a settlement agreement reached in a class action,1 and screening determinations for safe third country, credible fear, and reasonable fear. The Asylum Division historically used the Refugees, Asylum, and Parole System (RAPS) and the Asylum Pre-Screening System (APSS) in support of its mission critical functions. Both systems were originally developed by the former Immigration and Naturalization Service (INS). The Asylum Division is seeking to retire APSS and RAPS and use Global, operating in a cloud-based environment, to serve as the primary IT case management system for the administration of affirmative asylum, NACARA § 203, withholding of removal under the terms of a settlement agreement reached in a class action, credible fear, and reasonable cases.

  • Ombudsman Maria M. Odom's message for 2013 Annual Report

    This Report describes the work of the Ombudsman, including the key issues and areas of study addressed over the year.

  • DHS/USCIS/PIA-036(b) - Form I-9 “Employment Eligibility Verification” Update

    U.S. Citizenship and Immigration Services (USCIS) Verification Division manages the business process in support of the statutory requirement that employers maintain Form I-9, Employment Eligibility Verification, which is completed by their new employees. This form serves to verify employment authorization for all new employees. The purpose of this update is to: (1) describe the collection of additional information in “Section I: Employee Information and Attestation” of Form I-9; and (2) describe the update to Form I-9 instructions.

  • Citizenship and Immigration Services Ombudsman Annual Reports

    Annual Reports for the Citizenship and Immigration Services Ombudsman.