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Citizenship and Immigration Services

Managed by U.S. Citizenship and Immigration Services (USCIS), the United States’ lawful immigration system is one of the most generous in the world.

  • DHS/USCIS/PIA-048 USCIS International Biometric Processing Services

    Many countries now require biometric data from individuals filing applications for immigration related benefits. Several countries have partnered with the Department of Homeland Security (DHS) U.S. Citizenship and Immigration Services (USCIS) to collect the requisite biometrics and limited biographical information on behalf of their immigration services. On behalf of the country, USCIS collects biometric and biographic information at its 138 Application Support Centers and deletes the records immediately after it receives confirmation that the partner country has received the information. USCIS previously published DHS/USCIS/PIA-048, USCIS International Visa Project, to address USCIS collection of biometric and biographic information on behalf of other countries for international visa processing.

  • DHS Form 7001 with Instructions

    DHS Form 7001, Case Assistance Form, is used to request case assistance from the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman). Before you submit this form:

    1. Please contact U.S. Citizenship and Immigration Services first before submitting a request with our office, and
    2. Review the types of cases we can and cannot help with.

    Go to our Submit a Case Assistance Request page for more information on both steps. Please also read our Web Alerts page for recent updates that may affect you if you want to request case assistance from our office.

  • DHS/USCIS-027 USCIS Asylum Division

    The Asylum Division of the U.S. Citizenship and Immigration Services (USCIS) adjudicates applications for asylum, benefits pursuant to Section 203 of the Nicaraguan Adjustment and Central American Relief Act (NACARA § 203), withholding of removal under the terms of a settlement agreement reached in a class action,1 and screening determinations for safe third country, credible fear, and reasonable fear. The Asylum Division historically used the Refugees, Asylum, and Parole System (RAPS) and the Asylum Pre-Screening System (APSS) in support of its mission critical functions. Both systems were originally developed by the former Immigration and Naturalization Service (INS). The Asylum Division is seeking to retire APSS and RAPS and use Global, operating in a cloud-based environment, to serve as the primary IT case management system for the administration of affirmative asylum, NACARA § 203, withholding of removal under the terms of a settlement agreement reached in a class action, credible fear, and reasonable cases.

  • Ombudsman Maria M. Odom's message for 2013 Annual Report

    This Report describes the work of the Ombudsman, including the key issues and areas of study addressed over the year.

  • DHS/USCIS/PIA-036(b) - Form I-9 “Employment Eligibility Verification” Update

    U.S. Citizenship and Immigration Services (USCIS) Verification Division manages the business process in support of the statutory requirement that employers maintain Form I-9, Employment Eligibility Verification, which is completed by their new employees. This form serves to verify employment authorization for all new employees. The purpose of this update is to: (1) describe the collection of additional information in “Section I: Employee Information and Attestation” of Form I-9; and (2) describe the update to Form I-9 instructions.

  • Citizenship and Immigration Services Ombudsman Annual Reports

    Annual Reports for the Citizenship and Immigration Services Ombudsman.

  • DHS State and Local Law Enforcement Resource Catalog

    The DHS State and Local Law Enforcement Resource Catalog highlights DHS resources available to state, local, tribal, and territorial law enforcement. This document summarizes and provides links to training, publications, guidance, alerts, newsletters, programs, and services available to non-Federal law enforcement from across the Department. The Resource Catalog is not exhaustive and is maintained as a living document.