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Provides employees and visitors with information on items prohibited from entry into federal facilities.

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The National Terrorism Advisory System (NTAS) communicates information about terrorist threats to the American public.

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Fusion Centers are state-owned and operated centers that serve as focal points in states and major urban areas for the receipt, analysis, gathering and sharing of threat-related information between State, Local, Tribal and Territorial (SLTT), federal and private sector partners.

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The CIS Ombudsman has worked with USCIS on the following tip sheet on how best to use the USCIS Lockbox. Please see the attached document for more information on best practices.

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Follow Up Questions and Answers from the Office of the Immigration Detention Ombudsman (OIDO) Listening Session.

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Follow up questions and answers from the online filing of TPS webinar.

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Follow up questions and answers from the Naturalization and Immigrant Integration Webinar.

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On April 14, 2021 the Department of Homeland Security’s (DHS) Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a public webinar to discuss the USCIS Contact Center.

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On May 5, 2021, the Department of Homeland Security’s (DHS) Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a public webinar to discuss USCIS’ online filing for Form I-765, Application for Employment Authorization.

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On March 31, 2021, the Department of Homeland Security's (DHS) Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a public webinar to discuss U.S. Citizenship and Immigration Services' (USCIS) online filing and customer service tools.

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