Standard Operating Procedures (SOPs) are formal, written guidelines or instructions for incident response that typically have both operational and technical components. The resources provided in this section will guide you through how to build SOPs to help coordinate incident response.
SAFECOM Standard Operating Procedures
Developed by DHS with practitioner input, this guide is intended to assist procurement officials who develop RFPs for emergency response information technology systems.
Creating a Charter for a Multi-Agency Communications Interoperability Committee: Template and Questions to Consider
Provides guidance for developing charter documents for multi-agency communications interoperability committees.
Addresses current performance measurement efforts and presents a step-by-step process to build a performance management framework, apply it, and use results to refine strategy.
The OEC Narrowbanding Guide provides best practices, helping emergency responders comply with the Federal Communications Commission (FCC) narrowbanding mandate by laying out a step-by-step approach for narrowbanding communications equipment and licenses.
The RICP template assists States with regional strategic planning efforts by documenting strategies for achieving communications operability and interoperability.
Assists communities that want to establish formal written guidelines or instructions for incident response.