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Technology Resources

Technology Resources

Technology is a critical tool for improving interoperability that should meet the needs of practitioners on the front lines and should address regional needs, existing infrastructure, cost verses benefits, and sustainability. The resources below provide examples of the technology currently used in the public safety environment.

Technology Policy Resources - March 2019
The Technology Policy Resources booklet contains several documents (listed below) developed by the Technology Policy Committee.

Alerts and Warnings

Wireless Emergency Alerts - General
Provides an overview of the Wireless Emergency Alerts, which is part of the Federal Emergency Management Agency’s (FEMA) Integrated Public Alert and Warning System.

Wireless Emergency Alerts - Research, Development, Test, and Evaluation
Provides an overview of the Wireless Emergency Alerts Research, Development, Testing and Evaluation program, which enhances the national capability to deliver geographically targeted alert messages to mobile devices.

Public Safety Communications: Ten Keys to Improving Emergency Alerts, Warnings, and Notifications
This document, known as the “Ten Keys,” provides organizations a series of governance, coordination, planning, cybersecurity, and resiliency best practices to help ensure the successful implementation of their emergency alert, warning, and notification (AWN) systems and programs. Government and non-government emergency managers, alert originators, system administrators, system operators, and managers can leverage this foundational guidance to deliver timely and actionable messaging during the critical moments of an incident when coordinated communications—down to the second—can save lives.


Guidelines for Encryption in Land Mobile Radio Systems
As a result from a number of security risk and vulnerability assessments, the public safety community has recognized the increasing effort to protect sensitive information transmitted over its wireless communications systems. The purpose of this document is to provide information that should be considered when evaluating encryption solutions to minimize the possibility of sensitive information being monitored, but are concerned with the cost of standards compliant encryption.

Best Practices for Encryption in P25 Public Safety Land Mobile Radio Systems
This document addresses methods to improve cross-agency coordination and emphasizes the use of standards-based encryption to enhance secure interoperability and minimize the risk of compromising sensitive information.

Developing Methods to Improve Encrypted Interoperability in Public Safety Communications Fact Sheet
This document highlights best practices of key management necessary to allow encrypted operability and interoperability. These best practices are important in developing system security where encrypted interoperability is realizable. Additionally, significant planning and coordination must be undertaken to achieve encrypted interoperability on a national scale.

Considerations for Encryption in Public Safety Radio Systems
This document examines the complex issues of why encryption may be needed during critical operations of an urgent or time-sensitive nature or when open communications may not be sufficient to protect personally identifiable and/or sensitive information. This document provides guidance to public safety users through a process to assess the need for encryption as well as the questions that must be considered.

Determining the Need for Encryption in Public Safety Radios Fact Sheet
This document provides a high-level overview of all the factors public safety agencies and departments should thoroughly discuss and carefully considered before reaching a decision to encrypt their public safety radio systems.


Interoperability Continuum: A tool for Improving Emergency Response Communications and Interoperability
The Interoperability Continuum provides a graphical depiction to demonstrate the five critical success factors to achieving interoperability. This tool also provides a framework from which all emergency response agencies at the Federal, State, local, and tribal levels could use to baseline their planning and implementation of interoperability solutions.

Moving Towards Credentialing Interoperability
Provides information to non-Federal organization and their decision makers about the value of strong credentialing practices using Federal standards.

Office for Interoperability and Compatibility (OIC) Fact Sheet
Provides background on OIC, which was established in 2004 to strengthen and integrate interoperability and compatibility efforts in order to improve Federal, State, local, and tribal emergency response and preparedness.

Operational Guide for the Interoperability Continuum: Lessons Learned and RapidCom
At the Urban Area Summit in 2004, participants convened to share best practices, lessons learned, and other experiences gained from planning and implementing communications interoperability solutions. This report shares the valuable information learned from that meeting and provides a framework for communities and regions to use in their communications interoperability planning efforts.

Priority Telecommunications Services for First Responders
The Department of Homeland Security’s (DHS) Cybersecurity and Infrastructure Security Agency (CISA) provides the following services to federal, state, local, territorial and tribal emergency personnel, as well as industry personnel, to ensure ongoing communications under all circumstances: Government Emergency Telecommunications Services (GETS), Wireless Priority Services (WPS), and Telecommunications Service Priority (TSP).

SAFECOM: The Road to Interoperability
This pamphlet describes the practical use of the Interoperability Continuum and its scalable ability to fit many types of disaster response.
Technology Guide for Communications Interoperability: A Guide for Interagency Communications Projects
Provides background on communications interoperability and tools to carry out technology initiatives that make interoperability possible.

Inter-RF Subsystem Interface (ISSI) Fact Sheet
This document provides an overview of the Inter-RF Subsystem Interface (ISSI), which provides a standards-based connection between two or more Project 25 (P25) networks to form a “system of systems.” An ISSI can be an invaluable tool to enhance interoperability, extend coverage, and permit system-to-system roaming between partnering agencies and increases the efficiency and reliability of interoperable communications during emergency response and daily operations.

Land Mobile Radio and Broadband

DHS S&T Modeling and Analysis for Public Safety Broadband
With legislation establishing the First Responder Network Authority, this document takes a look at the analysis needed to being planning for a national public safety broadband network.

The Hybrid Public Safety Microphone “Turtle Mike”
Introduces the Hybrid Public Safety Microphone, or “Turtle Mike,” which enhances legacy radio system capabilities by allowing the use of commercial broadband networks for improved communications interoperability.

Interoperability Planning for Wireless Broadband
Created in coordination with the emergency response community, this document assists Statewide Interoperability Coordinators with planning for wireless broadband use in emergency communications.

Inter Radio Frequency (RF) Subsystem Interface (ISSI) Technology: Interconnecting Networks
Provides a quick overview of the ISSI Technology.

Objective Speech Quality Estimates for P25/TLE Interconnections
Summarizes the key information collected throughout the Rapid Emergency-Level Interim Communications Interoperability (RapidCom) initiative.

Public Safety Communications Evolution Brochure (2019)
CISA updated this brochure in collaboration with SAFECOM and the National Council of Statewide Interoperability Coordinators (NCSWIC), with the support and input of public safety officials to help educate the public safety community and elected and appointed officials about the future of emergency communications.

Public Safety Communications Evolution Brochure (2014)
CISA developed this brochure in collaboration with SAFECOM and the NCSWIC, with the support and input of public safety officials to help educate the public safety community and elected and appointed officials about the future of emergency communications.

T-Band Giveback White Paper
Created by SAFECOM and NCSWIC, this document provides the implications for the public safety community and the effects of the Public Law 112-96 to recover and auction T-Band spectrum.

Video Quality in Public Safety Initiatives
Provides an overview of the Video Quality in Public Safety initiative, which provides information and support to first responders so they can articulate their own video quality needs.

Wireless Communications Interoperability Awareness Guide
Explains what public safety interoperability is and the issues that impede interoperable communications.

Wireless Communications Security Awareness Guide
Explains the need to ensure secure communications, facilities, and networks for emergency responders.

Wireless Communications Standards Awareness Guide
Explains the importance of open standards in wireless emergency response communications.

Document Suite Overview: Request for Proposal (RFP) Best Practices for Land Mobile Radio (LMR) Subscriber Units Procurement Toolkit [RFP Toolkit Overview]
This document provides a high-level introduction to the RFP Toolkit to include the purpose and intended use of the toolkit, as well as brief descriptions of each toolkit component.

NG911 Cybersecurity Primer

NG911 Cybersecurity Primer
The Next Generation 9-1-1 (NG911) Cybersecurity Primer provides an overview of the cyber risks that will be faced by NG911 systems. It is intended to serve only as an informational tool for system administrators to better understand the full scope and range of potential risks, as well as recommend mitigations to these risks. Developed by DHS CISA in conjunction with the Department of Transportation, the Primer is an introduction to improving the cybersecurity posture of NG911 systems nationwide.

Project 25

Public safety Interoperability Implications of non-P25 Radio Technologies
This product discusses some of the available non-Project 25 (P25) radio technologies that some public safety organizations might consider to support their operations. It examines the possible benefits of these technologies, as well as the potential implications they might impose on interoperability within the public safety communications community.

Project 25 Inter-RF Subsystem Interface (ISSI) and Console Subsystem Interface (CSSI) Primer
The Inter-RF Subsystem Interface (ISSI) and Console Subsystem Interface (CSSI) provides the ability to interconnect Project 25 radio frequency subsystems and console subsystems, even when systems are supported by different manufacturers. Given the inherent complexities in interconnecting radio frequency subsystems and navigating the implementation of standards-based technology, the Federal Partnership for Interoperable Communications (FPIC) ISSI/CSSI Focus Group developed the Project 25 Inter-RF Subsystem Interface (ISSI) and Console Subsystem Interface (CSSI) Primer. The Primer provides a high-level overview and serves as a resource for current and prospective ISSI/CSSI users as they plan and implement these interoperability solutions.

Best Practices for Planning and Implementation of P25 Inter-RF Subsystem Interface (ISSI) and Console Subsystem Interface (CSSI): Volume I
As the public safety community continues to recognize the importance of land mobile radio (LMR) operability and interoperability, interest in ISSI and CSSI technology has increased. In response to this heightened interest in both technologies, the Federal Partnership for Interoperable Communications (FPIC), in conjunction with SAFECOM and NCSWIC, developed the Best Practices for Planning and Implementation of P25 Inter-RF Subsystem Interface (ISSI) and Console Subsystem Interface (CSSI): Volume I document to help the ISSI/CSSI user community address pre-planning, partnerships, and governance practices essential to planning an ISSI and/or CSSI implementation. The document includes a high-level overview of ISSI/CSSI technologies and a “Best Practices Checklist” to help explain the benefits of interoperability enhancements and the potential for infrastructure sharing for current and prospective ISSI/CSSI users as they plan and implement these interoperability solutions.

Communications Resiliency

Public Safety Communications Resiliency: Ten Keys to Obtaining a Resilient Local Access Network
Ten Keys to Obtaining a Resilient and Route Diverse Local Access Network helps organizations mitigate threats to communications continuity and supports resilient, “always available communications.” This document presents ten key steps organizations can follow to determine if local network infrastructure communication paths are sufficiently diverse to minimize communications outages.

Public Safety Communications Resiliency Guidebook
Complete end-to-end network resilience is difficult to achieve, but an organization can greatly improve “always available” communications by identifying and mitigating resilience issues through a self-assessment of its local access network. The Public Safety Communications Network Resiliency Self-Assessment Guidebook provides instructions on how to assess resiliency of a public safety communications network, describes common critical resiliency gaps in public safety networks, proposes mitigation solutions for assured communications in stressed network environments, and demonstrates a proven methodology for data gathering, connectivity mapping, and analysis. CISA recommends use of the Guidebook for organizations performing resiliency self-assessments of their critical facilities.

Resiliency Fact Sheet
The Resiliency Fact Sheet introduces the topic of communications continuity, and discusses the importance of network resiliency. The Fact Sheet provides the available resources to (1) establish a process to assess threats and vulnerabilities to communications networks, (2) enable organizations to conduct self-assessments and (3) identify mitigation solutions. It also conveys the benefits of performing a resiliency self-assessment.

RF Interference Best Practices Guidebook
Developed by SAFECOM and the National Council of Statewide Interoperability Coordinators (NCSWIC) in collaboration with Cybersecurity and Infrastructure Security Agency (CISA) and the Science and Technology Directorate (S&T), this whitepaper educates public safety organizations on RF interference threats and the implications they pose to public safety communications. The document provides an overview of the different types of RF interference; summarizes ongoing efforts related to awareness, preparation, mitigation, and current legislation pertaining to such interference; and offers information on how public safety organizations can best recognize, respond to, report, resolve, and become resilient against RF interference incidents.

For additional information on public safety communications resiliency, please contact CISA at

5G, Internet of Things (IoT), and Smart Cities

The Internet of Things: Impact on Public Safety Communications
Public safety communications have already been adapting to the Internet of Things (IoT). Use of a smartphone, tablet, laptop, or navigational system has introduced some of the benefits and risks posed by an IoT environment. Successfully harnessing IoT will allow public safety to maximize existing infrastructure investments and provide near-real time decision support experiences that can change how they operate. As a result, CISA has developed The Internet of Things: Impact on Public Safety Communications white paper to provide guidance on how the community can use IoT-enabled devices to promote information sharing, collaboration, and training, while also addressing the associated cybersecurity, privacy, and system design considerations.

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