The Administration and Support Division (ASD) provides the right people, technology, property, security and processes to support the Department of Homeland Security (DHS) Science and Technology Directorate's (S&T) needs. ASD sustains consistent, high-quality customer service that is unsurpassed in professionalism and promptness through personal accountability and commitment.
- Service Delivery – Demonstrate customer-focused support services to help advance of S&T’s mission and goals by providing employees with increased availability, accessibility and quality of resources, information and technology, allowing them to perform their jobs more efficiently and safely.
- Process Improvement – Develop, implement and improve ASD processes and administrative services that support S&T and deliver high-value solutions to S&T’s customers by shortening approval cycles, reducing administrative overheads and effectively controlling and expediting requests.
- Optimize Resources – Strategically manage human, financial, technical and information resource programs to enable S&T’s mission and goals by collaborating across DHS and optimizing resources through responsible stewardship to ensure lean, affordable and sustainable support while remaining flexible as S&T responds to the changing threat environment.