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The Office of the Citizenship and Immigration Services Ombudsman

The Office of the Citizenship and Immigration Services Ombudsman (Ombudsman) is dedicated to improving the quality of citizenship and immigration services delivered to the public by providing individual case assistance, as well as making recommendations to improve the administration of immigration benefits by U.S. Citizenship and Immigration Services (USCIS).

Created by section 452 of the Homeland Security Act of 2002, the Ombudsman is an impartial and confidential resource that is independent of USCIS.

Your Ombudsman

Michael Dougherty serves as the sixth Citizenship and Immigration Services Ombudsman at the Department of Homeland Security.

Ombudsman Spotlight

How We Can Help

Last Published Date: July 1, 2020

The Office of the Citizenship and Immigration Services Ombudsman News & Updates RSS Icon

Sep 14

On September 11, 2020, U.S. Citizenship and Immigration Services (USCIS) extended the flexibilities announced on March 30, 2020, in response to the coronavirus (COVID-19) pandemic.

Jul 28

Acting Secretary of Homeland Security Chad F. Wolf announced that in response to the Supreme Court’s decision, the Department of Homeland Security will take action to thoughtfully consider the future of the DACA policy, including whether to fully rescind the program.

Mar 24

On March 16, 2020, USCIS added to its Forms website an alert for Form I-914, Application for T Nonimmigrant Status and Form I-914, Supplement A, Application for Family Member of T-1 Recipient.

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