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The Office of the Citizenship and Immigration Services Ombudsman

The Office of the Citizenship and Immigration Services Ombudsman (Ombudsman) is dedicated to improving the quality of citizenship and immigration services delivered to the public by providing individual case assistance, as well as making recommendations to improve the administration of immigration benefits by U.S. Citizenship and Immigration Services (USCIS).

Created by section 452 of the Homeland Security Act of 2002, the Ombudsman is an impartial and confidential resource that is independent of USCIS.

Your Ombudsman

Michael Dougherty currently serves as the sixth Citizenship and Immigration Services Ombudsman at the Department of Homeland Security.

Nathan Stiefel currently serves as the Deputy Ombudsman for the Office of the Citizenship and Immigration Services Ombudsman at Department of Homeland Security.

Ombudsman Spotlight

How We Can Help

Last Published Date: October 28, 2020

The Office of the Citizenship and Immigration Services Ombudsman News & Updates RSS Icon

Oct 27

WASHINGTON – Acting DHS Secretary Chad F. Wolf released the following statement on the announcement of Luke Bellocchi as the Department of Homeland Security’s (DHS) Ombudsman for Immigration Detention.

Oct 16

On October 16, 2020, U.S. Citizenship and Immigration Services (USCIS) announced that premium processing fees will increase effective October 19, 2020

Sep 29

On September 24, 2020, the Department of Homeland Security (DHS) announced a proposed rule to require a fixed period of stay for international students, exchange visitors, and foreign information media representatives.

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