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The Office of the Citizenship and Immigration Services Ombudsman

The Office of the Citizenship and Immigration Services Ombudsman (Ombudsman) is dedicated to improving the quality of citizenship and immigration services delivered to the public by providing individual case assistance, as well as making recommendations to improve the administration of immigration benefits by U.S. Citizenship and Immigration Services (USCIS).

Created by section 452 of the Homeland Security Act of 2002, the Ombudsman is an impartial and confidential resource that is independent of USCIS.

Your Ombudsman

Michael Dougherty serves as the sixth Citizenship and Immigration Services Ombudsman at the Department of Homeland Security.

Ombudsman Spotlight

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Last Published Date: February 21, 2020

The Office of the Citizenship and Immigration Services Ombudsman News & Updates RSS Icon

Mar 24

On March 16, 2020, USCIS added to its Forms website an alert for Form I-914, Application for T Nonimmigrant Status and Form I-914, Supplement A, Application for Family Member of T-1 Recipient.

Feb 24

On February 22, 2020, USCIS announced that the Supreme Court lifted the statewide injunction issued by the U.S. District Court for the Northern District of Illinois affecting Illinois filers. USCIS is collecting questions on how to implement the Final Rule via email at public.engagement@uscis.dhs.gov by February 28th at noon Eastern.

Feb 6

On February 5, 2020, USCIS posted several new or revised forms to its website in response to the implementation of its Inadmissibility on Public Charge Grounds Final Rule.

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