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Citizenship and Immigration Services Ombudsman

DHS Releases Updated Law Enforcement Resource Guide on U and T Visas

Earlier this month, the Department of Homeland Security released updated guidance for law enforcement on resources available to victims of serious crimes, including human trafficking. The U and T Visa Law Enforcement Resource Guide provides federal, state, local, tribal, and territorial law enforcement officials with helpful information to support the investigations and prosecution of crimes involving qualified immigrant victims.

Ombudsman’s Fifth Annual Conference: Government and Stakeholders Working Together to Improve Immigration Services

Earlier this month, the Office of the Citizenship and Immigration Services Ombudsman hosted its fifth annual conference at the National Archives in Washington, D.C.  Our conference is a unique open forum where government and stakeholders engage in robust dialogue about current immigration benefits issues.  We welcomed more than 300 attendees from across the country to share their experiences and gather insights from government representatives, while hundreds more joined the conference via livestream.

Continuing to Combat Violence Against Women: Sharing Resources Across the Department

Every day, the Department of Homeland Security (DHS) plays a role in combating domestic violence and sexual assault, and seeks to be a productive partner in working to prevent violence against women. In conjunction with National Sexual Assault Awareness and Prevention Month, today the DHS Council on Combating Violence Against Women released a comprehensive DHS Resource Guide which provides summaries and links to programs, initiatives, training materials, and services that can be leveraged by communities across the country to combat these types of heinous crimes.

Ending Human Trafficking Through Partnerships

As Chair of the Department of Homeland Security’s (DHS) Blue Campaign—the unified voice for DHS’ efforts to combat human trafficking— I have seen first-hand the value of working together to fight this heinous form of modern-day slavery, and prevent future victims from falling into harm’s way. DHS components work every day to end human trafficking, but we cannot do this alone. Close collaboration with other federal, state, local, private sector and community partners across the United States are key to our fight against human trafficking as they better widen our network to identify and rescue victims of this crime and bring the perpetrators to justice.

Tips and Checklist

Our tips and checklists provide our customers with useful information. Please take a few moments to review these resources to help you prepare any documents and other important information that we can use to help process your request.

DHS Ombudsman’s Office Holds Second Annual Conference

Last week, the Office of the Citizenship and Immigration Services Ombudsman (Ombudsman’s Office) hosted its Second Annual Conference at the National Archives. I was pleased to welcome over 250 attendees to discuss improving the delivery of immigration benefits and services through inter-agency coordination.

Teleconference Recap: Change of Address: How Is It Working For You?

On November 27, 2011, the Office of the Citizenship and Immigration Services Ombudsman (Ombudsman's Office) hosted a public teleconference on how immigration benefits applicants and their representatives report changes of address to U.S. Citizenship and Immigration Services (USCIS) and the U.S. Postal Service (USPS).


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