ICE established the Victims Of Immigration Crime Engagement (VOICE) Office to acknowledge and serve the needs of crime victims and their families who have been affected by crimes committed by individuals with a nexus to immigration.
This office was explicitly called for in the President’s Executive Order titled, “Enhancing Public Safety in the Interior of the United States,” dated January 25, 2017.
Types of Support Available
- Dedicated toll-free VOICE Hotline to answer questions from victims (1-855-48-VOICE).
*This is not a hotline to report crime. To report crime, please contact your local law enforcement agency or call 1-866-DHS-2-ICE.
- Assistance signing-up to receive automated custody status information about an alien in custody (DHS-VINE);
- Additional criminal or immigration history may be available about an alien to victims or their families;
- Local contacts to help with unique victims’ requests, and
- Access to skilled social science professionals available to refer victims to appropriate services.
Who can VOICE help?
- A victim of crime(s);
- A witness of crime(s);
- An individual with a legal responsibility to act on behalf of a victim or witness (e.g., attorneys, parents, legal guardians, etc.); or
- Individuals acting at the request of a victim or witness.