Wireless Priority Service (WPS) supports national leadership; federal, state, local, tribal and territorial governments; and other authorized national security and emergency preparedness (NS/EP) users. It is intended to be used in an emergency or crisis situation when the wireless network is congested and the probability of completing a normal call is reduced.
WPS provides NS/EP personnel priority access and prioritized processing in all nationwide and several regional cellular networks, greatly increasing the probability of call completion.
Typical WPS users are responsible for the command and control functions critical to management of and response to national security and emergency situations, particularly during the first 24 to 72 hours following an event.
WPS is widely available from AT&T, Cellcom, C Spire, GCI, SouthernLINC, Sprint, T-Mobile, U.S. Cellular, and Verizon Wireless.
WPS users will be responsible for commercial wireless subscription cost and equipment costs. WPS charges are in addition to your commercial plan and other feature, toll, and special service charges.
A compilation of GETS and WPS forms and related reference materials.
Frequently asked questions about WPS.
The Office of Emergency Communications recommends that individuals requesting WPS also request a GETS card. The registration process will allow you to request both services at the same time.
Through the Emergency Communications Division, CISA enhances public safety interoperable communications at all levels of government, providing training, coordination, tools and guidance to help partners across the country develop their emergency communications capabilities.
GETS supports national leadership; federal, state, local, tribal and territorial governments; and other authorized national security and emergency preparedness (NS/EP) users.