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Homeland Security

Public Engagement

Making Sure Your Voice Is Heard

The Ombudsman meets with stakeholders across the country to learn how the delivery of immigration benefits and services impacts communities and to share information about how our office can help.

Public Teleconference/Webinar

The Ombudsman hosts public teleconferences to share information on specific topics and to hear your comments and suggestions regarding your interactions with the U.S. Citizenship and Immigration Services (USCIS).

Upcoming Teleconferences

USCIS and Student Visa Issues - September

Please join the Ombudsman for a teleconference discussion with guest speakers regarding immigration issues impacting international students.

When: Thursday, September 25, 2014

                3:00 – 4:00 PM Eastern Time

Please RSVP by Monday, September 22 to

Archived Teleconferences

Ombudsman Annual Conference

The Ombudsman hosts an annual conference bringing together leaders from across the government, non-governmental organizations and the private sector to exchange ideas and suggestions on the immigration challenges faced by individuals, families, and employers.


2014 Fourth Annual Conference

November 6, 2014

National Archives

Washington, D.C.

Engaging In Your Community

The Ombudsman is interested in meeting with you when we travel to your community. If you are interested in meeting with the Ombudsman and sharing information about your experience with USCIS, please contact us at

CIS Ombudsman on the DHS Blog

Public Resources

The Ombudsman has developed comprehensive resources available for public download and use.

Contact the Ombudsman

CIS Ombudsman Home Page

Last Published Date: September 10, 2014
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