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Public Engagement

Making Sure Your Voice Is Heard

The Ombudsman meets with stakeholders across the country to learn how the delivery of immigration benefits and services impacts communities and to share information about how our office can help.

Public Teleconference/Webinar

The Ombudsman hosts public teleconferences to share information on specific topics and to hear your comments and suggestions regarding your interactions with the U.S. Citizenship and Immigration Services (USCIS).

Upcoming Teleconferences

Please join the Ombudsman for a teleconference discussion on the 2014 Annual Report to Congress, which summarizes the most “pervasive and serious problems” encountered by individuals and employers applying for immigration benefits with U.S. Citizenship and Immigration Services (USCIS). The Annual Report also reviews past recommendations to improve USCIS programs and services, and provides an overview of the Ombudsman’s mission and services.

When: Wednesday, July 30, 2014

            2:00 - 3:00 P.M. Eastern Time

Please RSVP by Monday, July 28 to Archived Teleconferences

Ombudsman Annual Conference

The Ombudsman hosts an annual conference bringing together leaders from across the government, non-governmental organizations and the private sector to exchange ideas and suggestions on the immigration challenges faced by individuals, families, and employers.


2014 Fourth Annual Conference

November 6, 2014

National Archives

Washington, D.C.

Engaging In Your Community

The Ombudsman is interested in meeting with you when we travel to your community. If you are interested in meeting with the Ombudsman and sharing information about your experience with USCIS, please contact us at

CIS Ombudsman on the DHS Blog

Public Resources

The Ombudsman has developed comprehensive resources available for public download and use.

Contact the Ombudsman

CIS Ombudsman Home Page

Last Published Date: July 16, 2014
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