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Artificial Intelligence at DHS

Artificial Intelligence at DHS

Leading the responsible use of Artificial Intelligence

 

Generative AI for the DHS Workforce

The DHSChat (DHS-2433) is an AI chatbot for DHS personnel built by DHS and operated in a secure environment. DHSChat provides DHS personnel with the opportunity to leverage generative AI capabilities safely, and securely, which con assist in performing routine tasks more efficiently, such as summarizing complex documents and reports, generating computer code, and streamlining repetitive tasks like data entry.

Caption: Two U.S. Customs & Border Protection Officers inspecting the remains of a pickup truck that was found to have 5.4 pounds of heroin concealed in the transfer case. The vehicle was trying to bring the heroin in from Mexico. The vehicle was searched at the Paso Del Norte Port of Entry.

 

CBP Uses AI to Keep Fentanyl and Other Drugs Out of the Country

In 2023, a car driving north from Mexico approached the Point of Entry at San Ysidro. Almost immediately, one of U.S. Customs and Border Protection's (CBP) Machine Learning (ML) models identified a suspicious pattern in the car’s border crossing history and flagged it for further review, which revealed 75 kilograms of narcotics hidden in the vehicle and led to the arrest of the driver.
 

 

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ICE Agent works on Computer during Operation iGuardian

HSI Uses AI to Investigate Heinous Crimes

In August 2023, Homeland Security Investigations (HSI) announced the completion of one of the most successful operations ever against online child sexual abuse. Operation Renewed Hope resulted in the identification of 311 previously unknown victims of sexual exploitation in less than a month by using AI and ML models, developed in partnership with the Science and Technology Directorate, to enhance old images and give investigators new leads using facial recognition. The operation also led to the rescue of several abuse victims and the arrests of multiple suspected perpetrators, including one international criminal.
 

 

DHS Generative AI Public Sector Playbook

The DHS GenAI Public Sector Playbook encapsulates the lessons learned from DHS’s pilot programs and offers a series of actionable steps for the responsible adoption of GenAI technologies in the public sector.

 

DHS Delivered on AI in 2024

The DHS AI Roadmap outlined priorities, goals, and opportunities for DHS’s AI efforts and activities throughout 2024. DHS has delivered on this vision through milestones such as:  

Last Updated: 06/03/2025
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