Our blog provides an inside-out view of what we do every day at DHS.
2023 Small-to-Small Business Virtual Vendor Outreach Matchmaking Event
The Office of Small and Disadvantaged Business Utilization (OSDBU) is hosting a Small-to-Small Business Virtual Vendor Outreach Matchmaking Event (VOME) on 3/23/23.
Equity + CX = Burden Reduction
DHS customers experience over 190 million hours of "paperwork" burden each year. Reducing this burden is a key component of improving customer experience.
DHS and DOT Host Joint ‘Intersections of Human Trafficking and International Aviation’ Roundtable
As part of its observance of National Human Trafficking Prevention Month, the DHS and the DOT's Blue Lightning Initiative (BLI) hosted an “Intersections of Human Trafficking and International Aviation Roundtable.”
Show Your Commitment to Combating Human Trafficking This #WearBlueDay — January 11
The Blue Campaign invites you to raise awareness of human trafficking on January 11 by participating in one of its largest awareness initiatives, #WearBlueDay.
Today, DHS will
Our "Today, DHS will" infographic shines a light on DHS as a whole and lets you visualize the work DHS does. Read more to explore how each component contributes to the DHS mission.
Lessons Learned Over One Year of the CX Executive Order
It's been a year since the signing of the Executive Order on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government.
Readout of Acting Assistant Secretary Gary Rasicot's Trip to Seattle
WASHINGTON - The Countering Weapons of Mass Destruction Office (CWMD) Acting Assistant Secretary Gary Rasicot traveled to Seattle, WA, this week to attend meetings with state and local public health officials, law enforcement, and first responders from three of CWMD’s signature programs: BioWatch, the Radiation Portal Monitor (RPM) Enterprise, and Securing the Cities (STC).
The U.S. Department of Homeland Security Office of Small and Disadvantaged Business Utilization in collaboration with the Small Business Innovation Research (SBIR) Program to host the first SBIR Pre-Solicitation Vendor Outreach Matchmaking Event
The Small Business Innovation Research (SBIR) program is one of the largest public–private partnerships in the United States.
Why We Need UX Researchers and Designers in the Federal Government (Part 3)
Third article in series showcasing how you establish design roles at your agency, recruit talented designers, successfully interview candidates, and ensure designers are successful in your organization.
Why We Need UX Researchers and Designers in the Federal Government (Part 2)
Blog about when we understand customer needs (external and internal customers), we design more effective, efficient, and equitable services to meet those needs.