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In an effort to keep DHS.gov current, the archive contains outdated information that may not reflect current policy or programs.

U.S. Citizenship and Immigration Services

If you think you may be eligible for one of the new initiatives, you may contact the U.S. Citizenship and Immigration Services for assistance.

The National Customer Service Center (NCSC) is a toll-free phone service that gives customers throughout the country another way to get consistent, accurate information and assistance on immigration services.

Telephone Number: 1-800-375-5283

Hours of Operations: Monday through Friday from 8:00 a.m. to 6:00 p.m. local time

Language assistance: Service is available in English and Spanish.

Customers can access automated information through a menu of automated options 24 hours a day, 7 days a week. During regular business hours, customers who need more information or assistance can be transferred to a customer service representative.

Last Published Date: January 5, 2015

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