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Best Practice
Last Updated: September 18, 2023 | Blog
Last Updated: September 14, 2023 | Press Releases
Feature Article: SAGE Advice—S&T Collaborates with Canada on Emergency Response Best Practices
The Science Advice and Guidance for Emergencies (SAGE) Program gives both nations the tools to better prepare for cross-border emergencies.
Last Updated: September 5, 2023 | Publication
Tip Sheet: How F-1 Students Seeking OPT Can Avoid Form I-765 Delays
Tips for F-1 OPT students filing I-765
Last Updated: May 31, 2023 | Publication
Tips for Submitting a Case Assistance Request
Tips for how to best request case assistance from the CIS Ombudsman office.
Last Updated: October 13, 2022 | Publication
Fireside Chat
Summary page for the Fireside Chat event with USCIS Director Ur Jaddou and CIS Ombudsman Phyllis Coven, held September 21, 2022.
Last Updated: August 29, 2022 | Publication
The CIS Ombudsman's Webinar: Overview of USCIS Online Accounts for Attorneys and Representatives
Publication page for materials for Webinar on Overview of USCIS Online Accounts for Attorneys and Accredited Representatives.
Last Updated: July 13, 2022 | Publication
The CIS Ombudsman's Webinar Series: USCIS' Backlog Reduction Efforts
On June 22, 2022, the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a webinar to discuss USCIS' backlog reduction efforts.
Last Updated: October 12, 2021 | Publication
Contact Center Tip Sheet
This is a tip sheet on how to best use the USCIS Contact Center.
Last Updated: March 25, 2020 | Press Releases
News Release: DHS Initiating Crucial Research to Mitigate COVID-19
DHS S&T is conducting ongoing research that will help scientists better understand the coronavirus that causes the disease known as COVID-19, and methods to prevent its spread.
Last Updated: March 3, 2020 | Publication
ST-Best Practices for Detection Canine Training & Testing
The Best Practices for Detection Canine Training & Testing booklet is provided to share science-backed concepts and ideas that are proven to improve the quality and rigor of detection canine training and testing.