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Best Practice

Last Updated: October 13, 2022 | Publication

Fireside Chat

Summary page for the Fireside Chat event with USCIS Director Ur Jaddou and CIS Ombudsman Phyllis Coven, held September 21, 2022.

Last Updated: August 29, 2022 | Publication

The CIS Ombudsman's Webinar: Overview of USCIS Online Accounts for Attorneys and Representatives

Publication page for materials for Webinar on Overview of USCIS Online Accounts for Attorneys and Accredited Representatives.

Last Updated: July 13, 2022 | Publication

The CIS Ombudsman's Webinar Series: USCIS' Backlog Reduction Efforts

On June 22, 2022, the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a webinar to discuss USCIS' backlog reduction efforts.

Last Updated: October 12, 2021 | Publication

Contact Center Tip Sheet

This is a tip sheet on how to best use the USCIS Contact Center.

Last Updated: March 25, 2020 | Press Releases

News Release: DHS Initiating Crucial Research to Mitigate COVID-19

DHS S&T is conducting ongoing research that will help scientists better understand the coronavirus that causes the disease known as COVID-19, and methods to prevent its spread.

Last Updated: March 3, 2020 | Publication

ST-Best Practices for Detection Canine Training & Testing

The Best Practices for Detection Canine Training & Testing booklet is provided to share science-backed concepts and ideas that are proven to improve the quality and rigor of detection canine training and testing.

Last Updated: March 19, 2019 | Press Releases

Snapshot: New Best Practices Guide to Commercial Building Security Under SAFETY Act Now Available

DHS S&T OSAI in partnership with the National Institute of Building Sciences developed a set of best practices and a new online tool, Best Practices for Anti-Terrorism Security (BPATS), for building owners to evaluate their operations end-to-end before applying for SAFETY Act protections.

Last Updated: September 17, 2018 | Publication

S&T Digital Volunteer Program Guide Fact Sheet

To support agencies that are looking to launch and maximize the benefits of a digital volunteer program, S&T developed a Digital Volunteer Program Guide.

Last Updated: September 7, 2017 | Testimony

Written testimony of CBP for a House Oversight and Government Reform Subcommittee on Government Operations hearing titled “Examining the Shipment of Illicit Drugs in International Mail”

U.S. Customs and Border Protection (CBP) Office of Field Operations Executive Assistant Commissioner Todd Owen addresses the role of CBP in combating the flow of dangerous illicit drugs into the United States, specifically through international mail and express consignment carrier shipments. 

Last Updated: November 9, 2016 | Publication

S&T P25 CAP 508 Accessibility Requirements

This is the P25 CAP 508 Accessibility Requirements Best Practices slide deck from the November 7, 2016 Webinar.