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Citizenship and Naturalization

Last Updated: May 19, 2022 | Event

The CIS Ombudsman's Webinar Series: Employment-Based Immigrant Visas

Event page for Immigrant Visa Webinar.

Last Updated: March 31, 2022 | Publication

CIS Ombudsman's Recommendations to USCIS 2022

CIS Ombudsman's Recommendation(s) to U.S. Citizenship and Immigration Services 2022.

Last Updated: March 8, 2022 | Publication

CIS Ombudsman Strategic Plans

The Office of the Citizenship and Immigration Ombudsman (CIS Ombudsman) aims to be a champion for a transparent and efficient immigration benefits system administered by U.S. Citizenship and Immigration Services (USCIS). Our strategic plans help us to effectively carry out our mission through casework, stakeholder engagement, and policy recommendations.

Last Updated: March 1, 2022 | Publication

Follow Up Q&A from myUSCIS for Applicants

Follow Up Questions and Answers from the CIS Ombudsman's Webinar: Overview of myUSCIS for Applicants.

Last Updated: February 24, 2022 | Publication

The CIS Ombudsman's Listening Session: DHS Form 7001

On February 7, 2022, the Department of Homeland Security’s (DHS) Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a listening session about proposed changes to DHS Form 7001.

Last Updated: February 4, 2022 | Publication

The CIS Ombudsman's Webinar Series: myUSCIS for Applicants

This page is for information on the overview webinar on myUSCIS for applicants.

Last Updated: December 8, 2021 | Publication

Lockbox Tip Sheet

The CIS Ombudsman has worked with USCIS on the following tip sheet on how best to use the USCIS Lockbox. Please see the attached document for more information on best practices.

Last Updated: October 12, 2021 | Publication

Contact Center Tip Sheet

This is a tip sheet on how to best use the USCIS Contact Center.

Last Updated: October 4, 2021 | Publication

Follow Up Questions and Answers from the Services for Noncitizen Veterans Webinar

This site contains the presentation and follow up questions and answers from the CIS Ombudsman's Webinar Series: Services for Noncitizen Veterans.

Last Updated: September 17, 2021 | Blog

Message from Secretary Alejandro N. Mayorkas on Citizenship Day

Today is Citizenship Day. Today we host special naturalization ceremonies in communities everywhere. This day, and each day that we grant citizenship to new Americans, is a day of national renewal and new beginnings.