U.S. flag

An official website of the United States government

Government Website

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Safely connect using HTTPS

Secure .gov websites use HTTPS
A lock () or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

  1. Home
  2. About DHS
  3. Site Links
  4. Keywords
  5. Citizenship and Naturalization

Citizenship and Naturalization

Last Updated: October 13, 2022 | Publication

Fireside Chat

Summary page for the Fireside Chat event with USCIS Director Ur Jaddou and CIS Ombudsman Phyllis Coven, held September 21, 2022.

Last Updated: August 29, 2022 | Publication

The CIS Ombudsman's Webinar: Overview of USCIS Online Accounts for Attorneys and Representatives

Publication page for materials for Webinar on Overview of USCIS Online Accounts for Attorneys and Accredited Representatives.

Last Updated: August 18, 2022 | Publication

The CIS Ombudsman's Webinar: 2022 Annual Report

On July 19, 2022, the CIS Ombudsman hosted a webinar highlighting its 2022 Annual Report to Congress.

Last Updated: July 13, 2022 | Publication

The CIS Ombudsman's Webinar Series: USCIS' Backlog Reduction Efforts

On June 22, 2022, the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a webinar to discuss USCIS' backlog reduction efforts.

Last Updated: June 15, 2022 | Publication

The CIS Ombudsman's Listening Session: USCIS API

Publication page for readout for listening session on developing a USCIS API.

Last Updated: May 19, 2022 | Publication

Lockbox Contact Tip Sheet

The CIS Ombudsman has worked with USCIS on the following tip sheet on when and how to contact a USCIS Lockbox.

Last Updated: March 31, 2022 | Publication

CIS Ombudsman's Recommendations to USCIS 2022

CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2022.

Last Updated: March 8, 2022 | Publication

CIS Ombudsman Strategic Plans

The Office of the Citizenship and Immigration Ombudsman (CIS Ombudsman) aims to be a champion for a transparent and efficient immigration benefits system administered by U.S. Citizenship and Immigration Services (USCIS). Our strategic plans help us to effectively carry out our mission through casework, stakeholder engagement, and policy recommendations.

Last Updated: March 1, 2022 | Publication

Follow Up Q&A from myUSCIS for Applicants

Follow Up Questions and Answers from the CIS Ombudsman's Webinar: Overview of myUSCIS for Applicants.

Last Updated: February 24, 2022 | Publication

The CIS Ombudsman's Listening Session: DHS Form 7001

On February 7, 2022, the Office of the CIS Ombudsman hosted a listening session, provided an overview of the form revisions, and gathered feedback.